We booked a holiday for next year with Jenny who was so helpful and advised us on the resort as she had stayed there herself. We would recommend Hays travel to family and friends.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The 1st desk ahead of us when we walked in was a young girl, she gave us a big smile and welcomed us. we set about sorting our holiday out and Scarlett our young girl was lovely, very patient and kept... Se mer
Företaget har svarat
Jenny, the consultant was very knowledgeable, friendly, and professional. She found us a better deal than the one we actually looking for.
Företaget har svarat
We have booked holidays with Hays for some years and have never been disappointed. Our latest booking was made with Annie at Allerton Road branch and she was very helpful.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
88/90 Allerton Road, L18 2DG, Liverpool, Storbritannien
- 01514386610
4,9
Utmärkt
822 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Reasons to use Hays Travel
Nicola was extremely helpful sorting out flights, transfers and our hotel with cost options given.
We monopolised her time which was provided happily and professionally.
Her experience in the tavel industry was obvious.
28 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Excellent customer service
Excellent customer service. Lovely staff and a pleasant experience
21 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nic who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Service that goes above and beyond spent most of my life travelling…
I have spent most of my life travelling around the world for work and pleasure sorting my own travel plans or using airlines and agents what I can now say is this experience using your agent Sarah was without doubt the best experience I have had she was so helpful from the beginning and knowledgeable about what we wanted giving us multiple choices to help us get the best outcome. Brilliant
28 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you for your feedback - we will be sure to pass your comments along to Sarah who helped secure your dream holiday :)
Great service from brook
Very easy process with no issues and as much help if needed from brook. This is why we always go back
26 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Joanne was brilliant very knowledgeable…
Joanne was brilliant very knowledgeable gave us great advice looked for cheapest option and so friendly
Will definitely use Hays travel for all further holidays
24 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Ten out of ten
Brooke your member of staff was very helpful and patient,understood my requirements and fully met them.
22 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
After going to see Jenny we would never…
After going to see Jenny we would never go anywhere else she’s great
21 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Joanne was super
Joanne was super. Very helpful. Efficient and friendly. I went in on the Tuesday and returned on the Thursday with 2 friends to book. They even got us a coffee while she sorted our holiday.
16 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Annie who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Very good customer service
Very good customer service. Staff always friendly and helpful. Holiday information explained clearly. All round excellent service.
6 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Well we always go to Hays travel…
Well we always go to Hays travel whether we are flying off somewhere or booking a coach somewhere, the staff at the Allerton Road branch very helpful with everything, they are a credit to you all especially Nicole .
10 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
My problem was dealt with by Gloriaat…
My problem was dealt with by Gloriaat Allerton Td Liverpool and ended with a satisfactory outcome
8 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Gloria who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Fantastic service
Joanne and Nicola were very knowledgeable and helpful, and made the booking process stress free. I would definitely recommend their services to others and use them again for future trips.
4 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola and also Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
We cannot wait to hear all about it :)
Kindest Regards
Jeni
Branch Manager
Jenny at Hays Travel Allerton Road…
Jenny at Hays Travel Allerton Road Liverpool organized our very first cruise holiday. With us not being familiar with this type of holiday, Jenny went into detail about everything we needed to know,from arranging two cabins next to each other, drinks packages, excursions and adjoining flights with transfers. We left the shop a lot more knowledgeable about the cruise experience and the holiday that we booked.
30 december 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. i hope you have the most amazing Cruise, Until then we will be helping you every step of the way :)
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Excellent
Joanne who helped me with booking was brilliant, didn't feel rush, went through everything professionally, friendly, she was excellent, very knowledgeable. I found all the staff extremely friendly, helpful in the Allerton Road branch
31 december 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Staff very helpful specially Joanna
Staff very helpful specially Joanna, who has booked many holidays for us.
1 december 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Lovely helpful member of staff...
Lovely helpful member of staff.... patient helped us choose the holiday we wanted thankyou
6 december 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
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