We booked a holiday for next year with Jenny who was so helpful and advised us on the resort as she had stayed there herself. We would recommend Hays travel to family and friends.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The 1st desk ahead of us when we walked in was a young girl, she gave us a big smile and welcomed us. we set about sorting our holiday out and Scarlett our young girl was lovely, very patient and kept... Se mer
Företaget har svarat
Jenny, the consultant was very knowledgeable, friendly, and professional. She found us a better deal than the one we actually looking for.
Företaget har svarat
The young lady who helped us get our holiday was so helpful and made us feel like we were important. Her name is Scarlet an she was delightful.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
88/90 Allerton Road, L18 2DG, Liverpool, Storbritannien
- 01514386610
4,9
Utmärkt
822 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The lady made it very easy for us to…
The lady made it very easy for us to fine a holiday at the price and location we liked plus the airport and time we wanted to travel
19 februari 2026
Nicola was brilliant very professional…
Nicola was brilliant very professional sorted everything out that we wanted
18 februari 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Very helpful staff
The staff were very helpful and sorted out our booking with out any problems
17 februari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Ellie who helped secure your holiday.
Have the best wedding anniversary :)
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
The advisor was friendly and helpful…
The advisor was friendly and helpful and talked us through everything
9 februari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Staff very helpful and polite nothing…
Staff very helpful and polite nothing was too much trouble for them thanks
5 februari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Our trip to Hays was first class
Our trip to Hays was first class - nothing was too much trouble for the travel agent - Jeni. Four people with different requirements were all met without any fuss. Jeni was patient and respectful, looked at a variety of options with regards to accommodation allowing us time to select the best option for all four of us. I will definitely look at booking through Hays for future holidays.
2 februari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you for your valued feedback.
I'm happy to hear that you are pleased with my service.
We look forward to hearing all about your holiday - Please come back and let me know what it was like :)
Kindest Regards
Jeni
Branch Manager
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Ellie who helped secure your holiday.
Hopefully next time we can reach the 5 star feed back for service :)
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Issy who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Cruise
Great experience at Allerton Road with Brooke. So helpful and tried to make our booking as smooth as possible even though the phone line to book our cruise took quite a long time answering.
Kept us going with tea and biscuits.
All booked and really looking forward to our holiday.
Many thanks Brooke.
.
29 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
fabulous service went above an beyond…
fabulous service went above an beyond to get us the right holiday to New York xxx
21 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you for your valued feedback.
I'm happy to hear that you are pleased with my service.
We look forward to hearing all about your holiday - Please come back and let me know what it was like :)
Kindest Regards
Jeni
Branch Manager
Looked online and then went to Hays
Looked online and then went to Hays, the staff member found the same holiday for £300 less so more than happy and purchased some currency for my holiday to Morocco
25 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you for your valued feedback!
It really does pay to shop around and i'm so happy that i got your holiday much cheaper then you thought it was going to be.
Always here to help- Thank you for booking with me.
Kindest Regards
Jeni
Branch Manager
Brilliant advice and very knowledgeable
We had some kind of an idea on the type of holiday we wanted however Jeni was very knowledgeable and found us a great hotel in a really good location with amazing facilities, so looking forward to jetting off now, thanks Jeni x
31 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Paula,
Thank you for your valued feedback.
I'm happy to hear that you are pleased with my service.
We look forward to hearing all about your holiday - Please come back and let me know what it was like :)
Kindest Regards
Jeni
Branch Manager
Holiday of a lifetime
Popped into Hays today as we were looking to book a holiday to Lapland for around the end of December.
Our fabulous agent Nicola sat with us for over an hour searching different hotels and lodges to fit us in 5 adults (one 16year old) and two children.
She only managed to find us a fabulous break for over the xmas period never thought we would be able to afford it for that time the children will be thrilled going to Santa’s home!!!!!
The store was really busy but we never felt rushed or we were taking too long Nicola made sure we got the perfect holiday
1 februari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
We cannot wait to hear all about this experience and see the photos - what an experience the kids are going to have!!
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Excellent service.Jenny very efficient…
Excellent service.Jenny very efficient in what she done. Will be back.
1 februari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I am happy i could be of service :)
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Nicola made a great effort in finding…
Nicola made a great effort in finding the right cruise for us . We are a party of six and she took everyone’s wishes into consideration . Nicola was very knowledgable about the different cruise lines and gave us lots of options to help us make the right choice . Ruth
24 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Great staff so friendly and always a…
Great staff so friendly and always a pleasure to go in to store
24 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Knowledgable and friendly agent Jeni
Knowledgable and friendly agent Jeni. No pressure selling. We both enjoyed the experience.
30 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I am happy i could be of service :)
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
We were undecided resort but Joanne…
We were undecided resort but Joanne explained all the places around Estopania to visit especially with our grandchildren and have been booking with Jet 2 for flights aswell and they fly from LIVERPOOL
10 januari 2026
Reasons to use Hays Travel
Nicola was extremely helpful sorting out flights, transfers and our hotel with cost options given.
We monopolised her time which was provided happily and professionally.
Her experience in the tavel industry was obvious.
28 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Excellent customer service
Excellent customer service. Lovely staff and a pleasant experience
21 januari 2026
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nic who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
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