We booked a holiday for next year with Jenny who was so helpful and advised us on the resort as she had stayed there herself. We would recommend Hays travel to family and friends.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The 1st desk ahead of us when we walked in was a young girl, she gave us a big smile and welcomed us. we set about sorting our holiday out and Scarlett our young girl was lovely, very patient and kept... Se mer
Företaget har svarat
Jenny, the consultant was very knowledgeable, friendly, and professional. She found us a better deal than the one we actually looking for.
Företaget har svarat
We have booked holidays with Hays for some years and have never been disappointed. Our latest booking was made with Annie at Allerton Road branch and she was very helpful.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
88/90 Allerton Road, L18 2DG, Liverpool, Storbritannien
- 01514386610
4,9
Utmärkt
822 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing Experience
I was served by Maxine and I must say what a great experience I had booking with her although she was working in a different store. She was very patient with my severely autistic girlfriend who kept changing her mind on hotels but we got there in the end thank you for the great experience.
19 november 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Maxine who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Very friendly staff
15 november 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Nicola who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Got me a better deal than online
Got me a better deal than online, would definitely recommend
14 november 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Lovely staff always helpful to go the…
Lovely staff always helpful to go the extra mile
7 november 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Issy who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Knowledge and efficient staff who were…
Knowledge and efficient staff who were friendly and interested in the customer
28 oktober 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Issy who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Very pleasant and helpful staff.
1 november 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Jayne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Really helpful listened to what we…
Really helpful listened to what we wanted in the holiday
Megan was a great help
20 oktober 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Megan who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Joanne who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
It’s always 5 stars at Hays Allerton Rd
It’s always 5 stars at Hays Allerton Rd they completely understand what we want and always find a suitable holiday for us
20 oktober 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Isabelle who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Jo was very helpful giving us different…
Jo was very helpful giving us different options for us to consider She explained everything to us and showed us our cabin choice on the ship plan It made our holiday booking simple
16 oktober 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Jo who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Extremely helpful staff
Extremely helpful staff who took the extra time and effort to make planning our dream bespoke multicentre USA trip a reality. Would heartily recommend. Special thanks to Jeni and Brooke who went the extra mile for us throughout the booking process
9 oktober 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke as well who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Brooke made purchasing our holiday a…
Brooke made purchasing our holiday a seamless experience. Even though we are not from the area, we were able to book our holiday and communicate through messenger! Would definitely recommend to anyone!
9 oktober 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Brooke who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Great Customer service
Great Customer service. Always happy to help with a wide range of knowledge and lots of options available to chose from at a competitive rate.
Used Hayes travel twice now in the past 12 months and will continue to do so.
23 september 2025
Svar från Hays Travel - Liverpool Allerton Road
Hi
Thank you so much for your valued feedback.
We are sorry you felt the service wasn't 5 star service and hope we can improve this on your next visit. :)
I will be sure to pass your amazing comments along to Sonia who helped with your booking.
Kindest Regards
Jeni
Branch Manager
Joanne
The member of staff, Joanne at allerton Road branch was very very helpful and explained everything clearly.
11 oktober 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Jo who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Holiday is exactly what I had booked.
Glory was extremely helpful and efficient. Listened and provided all relevant information to enable me to.make an excellect choice of holiday. Location and resort met all.my needs as a solo traveller. Will definitely use Hays to book future holidays.
1 oktober 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Glory who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Joanne and manager were so patient with…
Joanne and manager were so patient with my partner and me. Answered all our concerns booked everything wanted and were empathetic to my needs. Thank you Hayes for employing such lovely staff.
1 oktober 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. I will pass your comments along to Jo who helped secure your holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
Really helpful and efficient staff
30 september 2025
Svar från Hays Travel - Liverpool Allerton Road
Thank you so much for taking the time to give us feedback on your service. i hope you have the most amazing holiday.
If we can be of anymore assistance please do not hesitate to ask.
Kindest Regards
Jeni
Branch Manager
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