I decided to book a cruise holiday at short notice, Zahra, who was an apprentice, was very patient and after much searching found a cruise that that I thought would be ok. She was very helpful and exp... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A lovely visit as always. Sat with Mel and got checked in for my upcoming holiday to Menorca, also got boarding passes and some euros. Then booked a ten day break to S'algar in Menorca for September n... Se mer
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Warm friendly welcome. The holiday that we wanted was quickly found and Eloise discussed all the options and answered all of our queries. All our particulars were taken down and our booking was made... Se mer
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Always use Hays now as they are so helpful and friendly. They take time exploring various options and we always end up pleased with what we eventually settle on.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
18 The Orchards, RH16 3TH, Haywards Heath, Storbritannien
- 01444645041
4,9
Utmärkt
664 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great staff
Great store, really friendly and knowledgeable staff that are always happy to help.
3 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Eloise
Mia was very patient
Mia was very patient, informative, and friendly. When making such sizeable financial decisions, this is exactly what you need.
22 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Very efficient and helpful service and…
Very efficient and helpful service and good attitude and friendly
18 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your lovely review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Great service from Haywards heath Hays.
As usual Mel in Haywards heath was extremely helpful with our recent cruise purchase as she has been over recent years. Sadly still no coffee machine despite the recent refurb😎.
The Haywards Heath branch is well run and always a friendly atmosphere to book our ( and our local family’s) needs.
25 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your lovely review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
The staff in Haywards heath were very…
The staff in Haywards heath were very helpful helped us find the perfect holiday for myself and my wife. Don't think they could have done any more to make it more pleasurable by being so helpful
20 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Mia
Haywards Heath
We went to The Haywards Heath branch to renew our travel insurance policy.
Extremely helpful as always. Explained the policy workings very clearly and took time to go through the medical section.
+
13 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your lovely review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Very quick and efficient in getting…
Very quick and efficient in getting back to me. Understood exactly what I was after.
20 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your wonderful review! I’m glad I could make your experience a pleasant one.
Kind regards, Eloise
Jane was super helpful and helped us…
Jane was super helpful and helped us find the best holiday that we are very much looking forward to
12 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your wonderful review! I’m glad I could make your experience a pleasant one.
Kind regards, Jane
Nice helpfu and attentive staff
19 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Mia
Very helpful in finding the taylored…
Very helpful in finding the taylored holiday we wanted
17 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your wonderful review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Mel looked after us and was very…
Mel looked after us and was very helpful. she was very informative and pleasant. I would recommend her to my friends.
12 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your wonderful review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Refundable Ticket
Mia was fantastic in arranging my return ticket and reassured me that a full refund would be applicable if needed.
6 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Mia
mia went thru evrything at a pace that…
mia went thru evrything at a pace that did not seem hurried.
12 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Mia
Excellent service highly recommended
The whole process of booking the cruise was excellent. First time booking a cruise so had no ideia what do except, Zahra and her colleagues were brilliant, explained the whole process in a simple manner, gave me some recommendations. Overall can not fault anything. 5/5 stars
12 februari 2026
Svar från Hays Travel - Haywards Heath
Sérgio Pinheiro,
We're happy to hear that your first time booking a cruise was excellent. We're glad we provided helpful recommendations. Thank you for your feedback!
Hays Travel
We were very impressed and pleased to…Great help and experience
We were very impressed and pleased to work with Jane at Haywards Heath Branch- she was experienced, knowlegeble and just plain helpful throughout our three visits to you.
Thank you for your help and we are looking forward to the holiday we have purchased
11 februari 2026
Svar från Hays Travel - Haywards Heath
Hello Peter,
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Jane
A great experience
A great experience. Nothing was to much for Mel to find the perfect travel and accommodation combination at the right price for us. Incredibly knowledgeable with really useful hints. Very grateful for her help in booking our forthcoming trip.
10 februari 2026
Svar från Hays Travel - Haywards Heath
Andrew,
We appreciate you taking the time to leave your kind review. We're so glad that we could find the perfect travel and accommodation combination at the right price for you. We hope you have a lovely trip!
Kind regards
Mel
Hays Travel
Very good
Very good, always helpful & friendly staff. Always get the holiday im looking for.
2 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your wonderful review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
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