I decided to book a cruise holiday at short notice, Zahra, who was an apprentice, was very patient and after much searching found a cruise that that I thought would be ok. She was very helpful and exp... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A lovely visit as always. Sat with Mel and got checked in for my upcoming holiday to Menorca, also got boarding passes and some euros. Then booked a ten day break to S'algar in Menorca for September n... Se mer
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Warm friendly welcome. The holiday that we wanted was quickly found and Eloise discussed all the options and answered all of our queries. All our particulars were taken down and our booking was made... Se mer
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Always use Hays now as they are so helpful and friendly. They take time exploring various options and we always end up pleased with what we eventually settle on.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
18 The Orchards, RH16 3TH, Haywards Heath, Storbritannien
- 01444645041
4,9
Utmärkt
664 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As always the staff were extremely…
As always the staff were extremely professional and friendly. They are my go to place to book a holiday, as nothing is too much trouble.
27 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Eloise
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Excellent service and very well looked…
Excellent service and very well looked after. Explained everything all the time and gave us options. We came into the shop with a main idea of our destination and what we wanted to do , and with a joint decision we ended up booking the holiday for Sept 2027
25 mars 2026
Svar från Hays Travel - Haywards Heath
JOHN PARK,
We appreciate you sharing your booking experience for your holiday in 2027. I am pleased I was able to help get you booked
Kind regards
Jane
Great!
Mia was great!
I wasn't exactly sure what I wanted so gave Mia some rough idea of what I was looking for and she ran with it!
She was very patient and flexible with the changing requirements and we came up with what I hope will be the perfect holiday!
21 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Friendly and helpful
21 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Holiday booking
Mia was very friendly and helpful. Spent a lot of time with us. A very pleasant experience. Could not have been better.
20 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
Our local hays travel are so…
Our local hays travel are so helpful,Jane ,who has helped us book our last 2 holidays,very informative, & answers any questions, how ever trivial,amazing swrvice
19 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Jane
Mel at the Haywards Heath branch was…
Mel at the Haywards Heath branch was very helpful and knowledgeable
19 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Mel is absolutely lovely
Mel is absolutely lovely, she was so helpful when i asked many questions & gave me all the information i needed, would definitely book with Hayes @, Haywards Heath again! x
18 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Booking Holidays
Mel as always been been brilliant with booking our Holidays.
Thank so much.
Steve and Tina
18 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
The advisor that we saw(Mel) was very…
The advisor that we saw(Mel) was very helpful and patient when dealing with our complicated booking. At all times she was very professional which gave us great confidence.
12 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Quick service
Quick service to book our flights to Australia as we had to cancel our earlier flights via Dubai.
4 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Eloise
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Eloise
Fantastic staff Mel was really helpful…
Fantastic staff Mel was really helpful and efficient catered for all our needs. Made booking stress free.
1 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
We had already chosen the cruises that…
We had already chosen the cruises that we wished to take. The bookings were made competantly, so far as we know, and the insurance, which was not entirely straght forward, was arranged competantly
27 februari 2026
Svar från Hays Travel - Haywards Heath
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Mel
Great service as always
Great service as always! Helpful, patient and very kind ! Mel,Mia and all staff thank you. Would always recommend.
4 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Mia
Jane is always so polite and helps
26 november 2025
Svar från Hays Travel - Haywards Heath
Thank you for your kind feedback , I am pleased I was able to help you and book your holiday for you
Kind regards
Jane
Great staff
Great store, really friendly and knowledgeable staff that are always happy to help.
3 mars 2026
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mel
Svar från Hays Travel - Haywards Heath
Thank you for your review! I’m glad I could make your experience a pleasant one.
Kind regards, Mia
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