Excellent staff. Went out of their way to help find the holiday I wanted. All very last minute and delighted with the hotel and location in Florence they managed to book for me. Flights worked out pe... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sarah looked at various options for our flights to Australia. As requested she looked at routes avoiding the Middle East. We finally decided to go EDI - LHR- LAX - SYD with American Airlines. S... Se mer
Företaget har svarat
I am a return customer. Why ? Because, if I get the "right" Agent, I come back. If they are welcoming, civil, interested and easy to talk too . Karen at Hays Travel, Gordon Street, Glasgow,... Se mer
I have used Hays over the years and each time the staff are really helpful, they listen to your requirements and search for the type of holiday you are looking for within your budget. The booking pro... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
52 Gordon Street, G1 3PU, Glasgow, Storbritannien
- 01413194933
4,9
Utmärkt
913 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The travel agent we meet with was…
The travel agent we meet with was definitely 5 out of 5 she really did help us pick the cruise we booked in a very professional way 👏😁
16 juni 2026
Svar från Hays Travel - Glasgow
We're delighted to hear our team provided such professional assistance in choosing your cruise. Thank you for your kind words!
Very fast and helpful service
Very fast and helpful service, clear information and friendly communication with everyone we dealt with
2 juni 2026
Svar från Hays Travel - Glasgow
Thank you for your wonderful 5-star review! We're delighted to hear we provided fast, helpful service with our team.
Sarah was great from start to finish…
Sarah was great from start to finish .lots smiles Sophie was very lovely as well.some travel agents feel pressured to book.but.hays travel very relaxed
22 juni 2026
Svar från Hays Travel - Glasgow
We are so happy to hear you had such a positive and relaxed experience with us. Thank you for your wonderful feedback!
Hays in glasgow couldn't of been…
Hays in glasgow couldn't of been anymore helpfull they went over and above to help me and my partner
They were patient and spent the time with my partner who has the attention span of a squirrel due to 2 heart attacks and we booked a holiday with the company
Thank you once again highly appreciated and can't wait for holiday
21 juni 2026
Svar från Hays Travel - Glasgow
We are so pleased to hear that our team provided such helpful and patient service. We appreciate your kind words and hope you have a wonderful holiday!
Great communication with Sarah
Great communication with Sarah, all help and advice was fantastic especially as only booked with one weeks notice
11 juni 2026
Svar från Hays Travel - Glasgow
We are so glad we could assist you with your last-minute booking! We appreciate your kind words.
Svar från Hays Travel - Glasgow
We're glad we made booking easy! Thank you for your kind review.
Friendly
Friendly , looked and provided best deal.
Good experience,
I would book again with Karen and with hays
8 juni 2026
Svar från Hays Travel - Glasgow
We are so glad to hear you had a good experience and found a great deal. We appreciate your kind words and look forward to assisting you again.
Staff were really friendly
Staff were really friendly, helpful shoutout to Sarah and Sophie for helping me book my dream holiday. Will be back to book more holidays in the future. Service was amazing and booking process was really quick
2 juni 2026
Svar från Hays Travel - Glasgow
We are so happy to hear you had such a wonderful experience booking your dream holiday with us. We appreciate your kind words and look forward to assisting you again.
Very satisfied with experience booking…
Very satisfied with experience booking trip.
Staff go above and beyond to make thing easy for us.
Great to have shop opened again , we waited to book with Ricky and his team rather than go to another agency.
6 juni 2026
Svar från Hays Travel - Glasgow
Margaret,
We are delighted to hear you had such a positive experience booking your trip with us! We appreciate your loyalty and kind words.
Kind Regards
Hays Travel
The young girl who managed my booking…
The young girl who managed my booking was very helpful and knowledgeable in all aspects of my holiday
30 maj 2026
Svar från Hays Travel - Glasgow
Stephen,
We are so pleased to hear our team provided excellent service and expertise for your holiday booking. Thank you!
Kind Regards
Hays Travel
Excellent
We had a fantastic experience with Ricky. Nothing was too much trouble for him, even with the number of questions we had as a group of four traveling together. The booking process was also very straightforward and easy, which made everything stress-free from the start.
3 juni 2026
Svar från Hays Travel - Glasgow
Charlene,
We are so pleased to hear you had such a fantastic experience with us. It's wonderful to know we made your booking stress-free. Thank you for your kind words!
Kind Regards
Hays Travel
Great welcome.Very accommodating..Ricky…
Great welcome.Very accommodating..Ricky took a great deal of time with us nothing was too much.He was making sure we got what we were looking for . Have booked with this company a few times.So reliable.Will definitely be back👍
29 maj 2026
Svar från Hays Travel - Glasgow
Yvonne Mccauley,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such accommodating service. We appreciate your loyalty and look forward to welcoming you back.
Kind Regards
Hays Travel
Friendly efficient staff
31 maj 2026
Svar från Hays Travel - Glasgow
Thanks so much for the great review
Great person to talshe was top class k to and she…
Great person to talk to and she listen to what I wanted and made sure I had all my things like insurance and tickets I will be back here to book a holiday again
29 maj 2026
Svar från Hays Travel - Glasgow
Paul,
We are so pleased to hear we could help you with your holiday plans. We look forward to assisting you again soon!
Kind Regards
Hays Travel
The travel expert Roisin
The travel expert, Roisin at the Glasgow Branch has been extremely helpful and knowledgeable, would contact her again for any further trips.
13 maj 2026
Svar från Hays Travel - Glasgow
Doreen ,
We are so pleased to hear about your positive experience with our team. We look forward to assisting you with future trips!
Kind Regards
Hays Travel
Svar från Hays Travel - Glasgow
Lesley Kelly,
We appreciate your kind words. Thank you for your review!
Kind Regards
Hays Travel
Got a fantastic late deal to Praira da…
Got a fantastic late deal to Praira da Rocha for £500 for 2 adults and 1 child, loved it that much we trusted Jay at Gordon St branch and rebooked for August this year for 2 weeks. Jay also agreed to contact hotel and ask for the same room fantastic customer service.
6 maj 2026
Svar från Hays Travel - Glasgow
Ms Brown,
We're so glad you found a fantastic deal and enjoyed your trip! It's wonderful to hear you've rebooked and that our team provided excellent service. We appreciate your kind words.
Kind Regards
Hays Travel
Great Service!
Ricky the manager whom we dealt with was fantastic, so friendly and polite nothing was a problem. Delighted to have booked our 3rd holiday with Hays Glasgow and will continue! Thanks again!
1 maj 2026
Svar från Hays Travel - Glasgow
We are so delighted to hear about the fantastic service you received. It's great to know that our team made your booking experience so pleasant, and we appreciate your continued loyalty
Svar från Hays Travel - Glasgow
We appreciate you taking the time to leave us this wonderful review! We are so happy to hear our staff was helpful and patient.
Svar från Hays Travel - Glasgow
We appreciate your continued support and are delighted to know that you are consistently satisfied with our service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.