Excellent staff. Went out of their way to help find the holiday I wanted. All very last minute and delighted with the hotel and location in Florence they managed to book for me. Flights worked out pe... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sarah looked at various options for our flights to Australia. As requested she looked at routes avoiding the Middle East. We finally decided to go EDI - LHR- LAX - SYD with American Airlines. S... Se mer
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Great service and a very polite and helpful staff member, who organised our Holiday and made us feel so much at ease, during the process. Regards Paul
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I have used Hays over the years and each time the staff are really helpful, they listen to your requirements and search for the type of holiday you are looking for within your budget. The booking pro... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
52 Gordon Street, G1 3PU, Glasgow, Storbritannien
- 01413194933
4,9
Utmärkt
912 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Excellent staff
Excellent staff. Went out of their way to help find the holiday I wanted. All very last minute and delighted with the hotel and location in Florence they managed to book for me. Flights worked out perfect too.
Communication is first class. Very friendly and professional at the same time. I will definitely use this Hays Travel Glasgow office again.
25 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased we could help you find the perfect last-minute holiday to Florence and that everything worked out perfectly. We look forward to assisting you again.
Sarcha was very pleasant to talk to…
Sarcha was very pleasant to talk to good communication and was not there for long I will be booking my next holiday with hays travel
27 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such excellent service and that your holiday booking was made with ease. We appreciate your kind words and look forward to helping you plan your next holiday!
Svar från Hays Travel - Glasgow
Thank you for your 5 star review! We really appreciate your feedback and so glad you had a great booking experience
Seamless Booking and first class service
Great service and a very polite and helpful staff member, who organised our Holiday and made us feel so much at ease, during the process.
Regards
Paul
26 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such polite and helpful service, making you feel at ease. We appreciate your kind words.
Helpful staff.
Assistant Siobhan was very patient & helpful, to assist John & I select a holiday.
13 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your lovely review. We are so pleased to hear that our assistant was patient and helpful in assisting you with your holiday selection.
Would definitely book through again
I've never had a bad experience from Hays Travel and, once again, they haven't let me down. Their messenger service could maybe tightened up a little but apart from that i would use them again at the drop of a hat. Polite and friendly. Thanks guys.
25 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your kind words! We're so pleased to hear that you consistently have positive experiences with us. We appreciate your feedback regarding our messenger service and will certainly look into ways to improve it. We look forward to helping you again soon!
Sarah truly excellent service
Sarah looked at various options for our flights to Australia. As requested she looked at routes avoiding the Middle East. We finally decided to go EDI - LHR- LAX - SYD with American Airlines. Sarah was then able to show seat availability on the LHR to SYD flights (return) and book our requested seats. Because we were flying AA Sarah was unable to book our BA EDI - LHR return seats but no problem as when I got home and went into my BA Club account we had already been allocated seats which were to our satisfaction. First rate experience. Cannot recommend Sarah highly enough. A. Grant
22 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your wonderful review! We are so pleased to hear that our colleague was able to assist you in planning your complex travel arrangements to Australia, especially with your specific routing requests. We truly appreciate your high recommendation.
Svar från Hays Travel - Glasgow
Thank you for your kind review! We will be sure to pass this over to Sorcha
I went onto your city centre Glasgow…
I went onto your city centre Glasgow branch in Gordon st and met with Sarah one of your team she was so helpful as it’s my first time and made me feel calm and help me get my euros and insurance she was so great can thank her enough and hays travel all in thank you guys 😁
23 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased to hear that our team member was helpful and made your first experience a calm and positive one. We appreciate your kind words!
Sorcha
Sorcha , the travel advisor , was friendly and very efficient in booking my flight and travel insurance .
23 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your fantastic review! We are so pleased to hear that our travel advisor was friendly and efficient in booking your flight and travel insurance. We appreciate your feedback.
The Booking Process was Easy And The…
The Booking Process was Easy And The Staff were very Friendly And Always a great Service
21 augusti 2026
Svar från Hays Travel - Glasgow
Thank you so much for your fantastic review! We are delighted to hear that you found the booking process easy and our staff friendly, always providing great service. Your kind words are truly appreciated.
Our travel advisor Sorcha was very…
Our travel advisor Sorcha was very welcoming and very helpful. It made booking our city break pleasant and easy.
We warmed to her right away.
22 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your wonderful 5-star review! We are so pleased to hear that your experience with Sorcha was pleasant and easy, we will pass this feedback over to Sorcha!
Always very helpful staff
Always very helpful staff. Jay and the team got us the holiday we wanted
16 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your kind review, It is always great to hear how well our staff are treating our customers.
I have used Hays over the years and…
I have used Hays over the years and each time the staff are really helpful, they listen to your requirements and search for the type of holiday you are looking for within your budget.
The booking process goes smoothly, and staff are very knowledgeable.
11 augusti 2026
Svar från Hays Travel - Glasgow
Thank you for your wonderful review! We are so pleased to hear that our team consistently provides helpful service. We appreciate your kind words!
Friendly and patient staff
Friendly and patient staff. All options looked at and the recommendations for route to take was based on the member of staff taking the time to understand not only what I requested but what would adequately meet my needs.
19 augusti 2026
Svar från Hays Travel - Glasgow
Thank you so much for your wonderful feedback! We are so pleased to hear that our team took the time to understand your needs and provide excellent recommendations. We appreciate your kind words.
Svar från Hays Travel - Glasgow
Thank you for your kind review, we really appreciate it
Svar från Hays Travel - Glasgow
Thank you Terry for your kind review, we really appreciate it and thank you for booking with us again- have a great trip!
been over charged 579 person x2 is1158…
been over charged 579 person x2 is1158 less 60 comes to 1098 we were charged 1158 did not realise un till i got home
15 augusti 2026
Svar från Hays Travel - Glasgow
Hi Stewart, we are sorry there has been confusion with your costing. I can see from our notes you were getting a online cost of £579 per person and our costing was coming in at £1246 . I can see a discount has been applied to your booking on Jet2holidays side of £60 taking the total amount to £1186 and then a further discount of £28 to bring it down to the £579 per person you were getting online as you advised with our colleague.
I will give you a call to chat things over and hope this helps
Svar från Hays Travel - Glasgow
Thank you James for your kind review!
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