We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our family wouldn’t use any other travel agents …. The Cramlington Branch is our favourite Lisa the Manager and her staff are so helpful and patient 100%the best !!!!
I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... Se mer
Företaget har svarat
Consultant Max was really good, he listen to want we wanted .He had patience as waiting time for booking the assistants for airport took time.Overall I would always go to hayes travel,they always give... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Storbritannien
- 01670 897395
5,0
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous customer service from debs in…
Fabulous customer service from debs in Cramlington, 5*
29 juni 2026
Svar från Hays Travel - Cramlington
Thank you for your wonderful review! We are so pleased to hear you received fabulous customer service. We truly appreciate your kind words.
Thanks, Debs :)
Really friendly and knowledgeable staff…
Really friendly and knowledgeable staff helped to booked the perfect for us
29 juni 2026
Svar från Hays Travel - Cramlington
Thank you so much for your lovely feedback! We are delighted to hear that our team was able to assist you in finding exactly what you were looking for.
Thanks, Lisa :)
They were very helpful to find my…
They were very helpful to find my holiday that I wanted and it was a great service and I booked my holiday straight away
29 juni 2026
Svar från Hays Travel - Cramlington
Thank you for your wonderful feedback! We are so pleased we could help you find the perfect holiday and make the booking process easy for you. We hope you have an amazing trip!
Thanks, Debs :)
My friend and I went in to pick our…
My friend and I went in to pick our tickets up for Crete and spoke to Lisa(manager) who sat with us and got us another holiday for next year we have a fantastic rapport with the staff and always are dealt with respect .If we have any queries they are happy to help or sort them out .To be fair my friend and I never go anywhere else to book our holidays xx Thank you Lisa and team at Hays Cramlington
27 juni 2026
Svar från Hays Travel - Cramlington
We are so pleased to hear about your positive experience and appreciate your kind words. It's wonderful to know that our team consistently provides respectful and helpful service. Thank you for your continued loyalty!
Thanks, Lisa :)
Deb gave us first class service as…
Deb gave us first class service as usual , always a pleasure to go into cramlington branch
25 juni 2026
Svar från Hays Travel - Cramlington
We are so pleased to hear you value our service and had a first-class experience with us.
Thanks, Debs :)
Very pleasant helpful staff
Very pleasant helpful staff. Helped get the holiday sorted quickly and easily as I have always had in the past.
25 juni 2026
Svar från Hays Travel - Cramlington
We're so pleased our staff could help you sort your holiday quickly and easily. Thank you for your kind words!
Thanks, Bridget :)
All the staff are really helpful and…
All the staff are really helpful and knowledgeable special mention for Max Lisa and Bridget who have helped me over the years
21 juni 2026
Svar från Hays Travel - Cramlington
We are so pleased to hear our team has been so helpful and knowledgeable over the years. Thank you for your kind words.
Thanks, Max H :)
Staff customer service
Bridget was extremely knowledgable, helpful and patient whilst arranging our cruise.
19 juni 2026
Svar från Hays Travel - Cramlington
We are so pleased to hear our team provided such excellent service. Thank you for sharing your positive experience with us.
Thanks, Bridget :)
Our travel advisor was very helpful and…
Our travel advisor was very helpful and informative about details on resorts we looked at big help
19 juni 2026
Svar från Hays Travel - Cramlington
We're so glad our advisor was helpful and informative. Thank you for sharing your positive feedback!
Thanks, Max K :)
I came into shop looking for a last…
I came into shop looking for a last minute holiday for me and a friend who was in need of a break after losing her partner recently. Jersey took the time to sort through my requests and options and printed off a few of the ones I preferred. I came back to shop after discussing with my friend to book. Jersey again was very helpful and got us sorted without any fuss. It was so easy. Thank you Jersey
19 juni 2026
Svar från Hays Travel - Cramlington
We're so glad we could assist you in finding a last-minute holiday. It's wonderful to know we made the process easy and stress-free for you and your friend. We appreciate your kind words.
Thanks, Jersey :)
Fabulous service as always from Lisa
18 juni 2026
Svar från Hays Travel - Cramlington
We appreciate your kind words! We are delighted to hear you had a great experience.
Thanks, Lisa :)
Deborah was extremely pleasant and…
Deborah was extremely pleasant and efficient - found us a great holiday .
She explained everything clearly , very perceptive to our requirements.
18 juni 2026
Svar från Hays Travel - Cramlington
We're so pleased you had a great experience with us. We appreciate your kind words and are glad we found you a wonderful holiday.
Thanks, Debs :)
Great service
Our consultant Faye was so helpful, very knowledgeable and understood what we were looking for. she made the booking process easy and seamless which took away any stress we would have had booking this ourselves.
16 juni 2026
Svar från Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Faye :)
Svar från Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us.
Thanks, Lisa :)
Svar från Hays Travel - Cramlington
Thank you so much for your positive feedback!
Thanks Max :)
Lovely shop to go into
Lovely shop to go into. The staff are very friendly and has a lovely atmosphere
14 juni 2026
Svar från Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Amelia :)
Excellent service …
The service we received was first class Deb was frenly and helpful fond us the perfect cruise and also looked for another one but dates did not suit us at this time but we will be back to sort out another cruise for next year .
14 juni 2026
Svar från Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Debs :)
Warm and friendly service
Warm and friendly service from the start, Amelia was very knowledgeable and able to find us exactly what we were looking for! First rate! Will definitely book with Hays Travel Cramlington again
13 juni 2026
Svar från Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Amelia :)
Everything the representative was very…
Everything the representative was very helpful and pleasant nothing was a problem
12 juni 2026
Svar från Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Debs :)
Svar från Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us.
Thanks, Lisa :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.