Our family wouldn’t use any other travel agents …. The Cramlington Branch is our favourite Lisa the Manager and her staff are so helpful and patient 100%the best !!!!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Se mer
Very helpful knowledgeable and friendly love to book my holidays with this shop. Richard has the most wonderful attitude and patience when we ask him to find us a holiday ! Thanks again Richard 😊
I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Storbritannien
- 01670 897395
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just like to say Amelia,Masiy& Bridget
Just like to say Amelia,Masiy, Bridget but everyone are so helpful fining us what we need for what we want and the always find is great deals even the travel insurance
12 juli 2026
Svar från Hays Travel - Cramlington
Thank you for your wonderful review! We are so pleased to hear that our team consistently provides helpful service and finds great deals for your travel needs. We truly appreciate your kind words.
Kind Regards
Amelia, Macey & Jersey :)
We love Hays Travel service always first class
We love Hays Travel , always book our holiday with you , customer service is always great extremely helpful in giving us what we are looking for .
12 juli 2026
Svar från Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Jersey :)
We wanted to book a holiday with…
We wanted to book a holiday with friends for 2028 Max in the Cramlington branch was very helpful, he arranged it so we coukd defer our payments till November 2026. We always use Hays because all the staff sometimes ho above and beyond to help you have a wonderful holiday experience
11 juli 2026
Svar från Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Macey :)
GREAT SERVICE FROM TWO HAYS SHOPS…
We originated our last booking in september 2026 in Hays Morpeth office and finalised it in Cramlington office.
In both cases, excellent service
11 juli 2026
Svar från Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Macey :)
Svar från Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Jersey :)
The staff always go above and beyond
The staff always go above and beyond, very welcoming and happy to see you.
Got my holiday sorted no problem
Always had good experience with Hays Cramlington
7 juli 2026
Svar från Hays Travel - Cramlington
Thank you for leaving such a lovely review, im so glad you had the best experience in store!
Thanks Jess :)
Svar från Hays Travel - Cramlington
Thank you so much for leaving such a kind review, your lovely words really matter to us!
Thanks Max :)
Svar från Hays Travel - Cramlington
Thank you so much for leaving such a kind review, your lovely words really matter to us!
Thanks Lisa :)
Good service
Good service, recommend, staff friendly and like this the office dog welcome.
Thanks
8 juli 2026
Svar från Hays Travel - Cramlington
Thank you so much for leaving such a kind review, your lovely words really matter to us!
Thanks Jess :)
Staff are brilliant so helpful no need…
Staff are brilliant so helpful no need to go anywhere else
7 juli 2026
Svar från Hays Travel - Cramlington
We always strive to give the best service and are so glad you received just that. Thank you for taking the time to leave a review
Thanks Macey :)
Cunard 2027 Here WeCome ! Friendly and caring and patient
Friendly and caring and patient
5 juli 2026
Svar från Hays Travel - Cramlington
Thank you for your kind words!
Thanks Amelia :)
A very friendly office in Cramlington
A very friendly office in Cramlington.
You are remembered as a frequent customer.
All necessary adaptions and assistance are also remembered. Advice and information of the booking chosen given.
Excellent service and very friendly and informative staff.
29 juni 2026
Svar från Hays Travel - Cramlington
Thank you so much for your lovely review, we love our repeat customers, see you again soon!
Thanks Lisa :)
Svar från Hays Travel - Cramlington
Pauline,
Thank you for taking the time to leave this lovely review. We are so pleased to hear you received friendly and efficient service. ^Richey
Svar från Hays Travel - Cramlington
J L,
Thank you for your wonderful feedback! We are so pleased to hear that our Macey was very helpful and provided good advice. ^Richey
Svar från Hays Travel - Cramlington
Mr Michael Dunwoody,
Thank you for your wonderful feedback! We are so pleased to hear that Macey was friendly and helpful in getting your holiday booked. ^Richey
Been booking with hays for many years
Been booking with hays for many years, as always top notch service with Lisa holiday sorted 👌 great price and flight times. All the staff are brilliant, wouldn't want to go anywhere else, thanks again hays, as Tina says you're simply the best ❤️
1 juli 2026
Svar från Hays Travel - Cramlington
Thank You so much for your kind words, we always appreciate our loyal customers
Thanks Lisa :)
Svar från Hays Travel - Cramlington
Thank you so much for taking the time to leave a lovely review, we appreciate your kind words,
Thanks Macey :)
very pleasant and helpful
30 juni 2026
Svar från Hays Travel - Cramlington
Thank you for your wonderful review! We are so pleased to hear that our team provided such polite, efficient, and knowledgeable service. We truly appreciate your kind words.
Bridget :)
Efficient staff
The staff were polite, efficient, knowledgeable and absolutely nothing to improve the service.
29 juni 2026
Svar från Hays Travel - Cramlington
Thank you for your wonderful review! We are so pleased to hear that our team provided such polite, efficient, and knowledgeable service. We truly appreciate your kind words.
Debs :)
Lovely experience as always
Lovely experience as always. Bridget handled the new booking in her usual friendly and professional way. Nothing too much trouble,all my requests and questions answered and dealt with. As usual had a good interaction with all the staff,always feel comfortable when I am in their company.
30 juni 2026
Svar från Hays Travel - Cramlington
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team and that all your requests were handled professionally.
Bridget :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.