The person we spoke with, Ellena, was very, helpful, polite & knowledgeable - having herself been to the city we wanted to visit. She was able to help us identify a hotel, and to arrange a couple of... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Both the advisors who helped us Vicki and Ellena were very knowledgeable about the cruise i wanted information on. When I decided to book, Vicki was very patient as we went through all our requiremen... Se mer
The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... Se mer
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Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
193 Brook Street, DD5 2AG, Broughty Ferry, Storbritannien
- 01382677853
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nicola our travel advisor was more than…
Nicola our travel advisor was more than helpful, professional, cheerful and knowledgeable. Always nice to be acknowledged as a regular customer and chat with Vicki.
25 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time on your Ambassador cruise. we look forward to hearing all about it. Kind regards Shannon
Once again the usual excellent service…
Once again the usual excellent service from Claire with the gleaming smile 😎
25 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you so for booking with me again , always a pleasure seeing you both.
Great service in Broughty Ferry branch
Went into Broughty Ferry branch at 3.45 on bank holiday Monday (they closed at 4pm) to ask about the Ambition cruise out of Dundee. There was only 1 ocean view cabin left (no suites or balcony) so they pulled out all the stops to book the cabin for us. Great service!
17 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a fab time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
Vicky was fantastic at helping us…
Vicky was fantastic at helping us select our holiday as we had a few options to choose from.
21 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time to Lanzarote, we look forward to hearing all about it. Kind regards Shannon
Excellent customer service
Vicky was very helpful and knowledgeable and knew exactly what to look for, for my holiday
She knew that I wanted something booked that day and we got a lovely hotel.
She even said that if we come to the shop, she will check us in and also print off our boarding passes
21 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you Michael for your lovely review for Vicky, we hope you have a lovely time to Ibiza. we look forward to hearing all about it on your return. Kind regards Shannon
Claire made a bad day a lot better
Claire made a bad day a lot better. Fixed a problem and made the sun come out!
21 juni 2026
Svar från Hays Travel - Broughty Ferry
I m so glad I was able to turn your day around.
Thank you for booking with us again,always a pleasure.
Great Service
31 maj 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday to Fuerteventura. We look forward to hearing all about it. Kind regards Shannon
An easy experience
Clare was very helpful in booking a cruise for us - so much easier getting someone to book all the various parts of the holiday in one package!
11 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely time on your cruise, we look forward to hearing all about it. Kind regards Shannon
The assistant Ellena was bright helpful…
The assistant Ellena was bright helpful and very respectful of our age she is a lovely girl makes you feel at ease all other girls were happy and pleasant
18 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Ellena, we hope you have a lovely time to Malaga, we look forward to hearing all about it on your return. Kind regards Shannon
Svar från Hays Travel - Broughty Ferry
Thank you for booking with us we hope you have a lovely time! I will pass this on to Ethan. Kind Regards Cerys
Really good staff and always smile and…
Really good staff and always smile and they got a good heart
17 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your kind review! I will pass this on to Vicky, thank you for booking with us. Kind Regards Cerys
A big thank you to cerys who set up…
A big thank you to cerys who set up last minute holiday insurance she talked though all the difrent insurance packages and helped me which was best for my family .
16 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for the review, We hope you have a lovely holiday! Kind Regards, Cerys
Very friendly and expertly handled.
Very friendly and expertly handled by Cerys in the Broughty Ferry shop
16 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your review and I hope you all have a lovely time away! Kind regards, Cerys
Santa Ponsa holiday
Vicky made everything so easy and was so professional and friendly made the whole experience even more exciting knowing we were all booked up
9 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time to Majorca, we look forward to hearing all about it. Kind regards Shannon
Vicky and all her staff are amazing
Vicky and all her staff are amazing, nothing is too much bother for them even when I kept making changes to my holiday.
I have booked many holidays with Hays Broughty Ferry and have always received first class service
12 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely time in Greece and we look forward to hearing all about it. Kind regards Shannon
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Vicky, we hope you have a lovely holiday to Portugal, we look forward to hearing all about it on your return. Kind regards Shannon
Great help and advice from Cerys
11 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Cerys, we hope you have a lovely holiday to Budapest and Venice. we look forward to hearing all about it. Kind regards Shannon
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely time on your ambassador cruise and we look forward to hearing all about it. Kind regards Shannon
Holly was very helpful and friendly.
6 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a great time in Paris and we look forward to hearing all about it. Kind regards Shannon
Svar från Hays Travel - Broughty Ferry
Thank you for the review and we hope that you have a lovely time away! Kind Regards Cerys
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