The person we spoke with, Ellena, was very, helpful, polite & knowledgeable - having herself been to the city we wanted to visit. She was able to help us identify a hotel, and to arrange a couple of... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Both the advisors who helped us Vicki and Ellena were very knowledgeable about the cruise i wanted information on. When I decided to book, Vicki was very patient as we went through all our requiremen... Se mer
The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... Se mer
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Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
193 Brook Street, DD5 2AG, Broughty Ferry, Storbritannien
- 01382677853
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Vicky was very helpful and…
Vicky was very helpful and knowledgable, and the booking process was very smooth
14 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Amy for your lovely review for Vicky, we hope you have a fab time on your Ambassador Cruise when it comes, we look forward to hearing all about it.
Ellena & Team Hays Travel Broughty Ferry
Understanding with no pressure
What made this easy was the understanding of the holiday we wanted, the response time but also there was no pressure. We have used Hays broughty ferry a few times now and the staff are not only fantastic but you still get a community feel. Ellena was so helpful and ive already mentioned to family and friends to try here before booking.
9 juli 2026
Svar från Hays Travel - Broughty Ferry
Hello Jay
Thank you so much for your lovely review. It was a pleasure booking your trip to Vietnam for you and your family. I hope you all have a great time, it looks amazing and can't wait to hear all about it! If you need anything in the meantime before you depart please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry
Straight forward and very helpful.
12 juli 2026
Svar från Hays Travel - Broughty Ferry
Hello Mr Cunningham,
Thank you so much for your lovely review on Holly, have a lovely trip when it comes and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry.
Always a pleasure to deal with Hay’s
Having used Hay’s the last few years, it was a no-brainer to return for prices for another river cruise, with Avalon, a 5 star company, whom we travelled with recently for our first ever river cruise. We were attended to very efficiently by Ellena, who was extremely pleasant, and for whom nothing was too much trouble. She tried every option we asked for until we got exactly what we were looking for. No hesitation in booking for 2027!! Thanks again, Hay’s, and Ellena.
10 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Wilma for your lovely review for Ellena, we hope you have a fab time on your Avalon Cruise when it comes, we look forward to hearing all about it. Kind regards Shannon
Booking a cruise
Great customer service from Vicky
Really welcoming
She has great knowledge of the ships and places to visit
Always happy to help and made good suggestions
1 juli 2026
Svar från Hays Travel - Broughty Ferry
Hello Mr & Mrs Taylor,
Thank you so much for your lovely review, I'm delighted Vicky got you the holiday you were both looking for and were happy with Vicky's service. Have an amazing holiday when it comes and if you need anything at all in the meantime please do not hesitate to get in touch with Vicky of the rest of the team.
Ellena & Team Hays Travel Broughty Ferry.
Thank you Clare 💐6/7/2026
My visit to hays Broughty ferry was b very pleasant, Clare was very very helpful , l was needing flights booked to Cornwall And she done it all and checked me in , l was so grateful she was very calm and very friendly , l will be coming back to Clare
Thank you 🥰
7 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday, we look forward to hearing all about it. Kind regards Shannon
Nice and good service.
27 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time on your ambassador cruise. we look forward to hearing all about it. Kind regards Shannon
Elina dealt with my enquiry (which then…
Elina dealt with my enquiry (which then made the booking) amazing and ran through quite a few ideas and places. We then came down and booked it with another person (who was also amazing). Good price and great flight times
27 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you Fiona for your lovely review for Ellena, we hope you have a lovely time to Tenerife, we look forward to hearing all about it. Kind regards Shannon
Really helpful member of staff
Really helpful member of staff. Friendly atmosphere.
Straightforward booking process.
3 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday to Majorca, we look forward to hearing all about it. Kind regards Shannon
Staff very helpful and informative
Staff very helpful and informative. Completed my flight enquiry and processed my booking in a timely manner Would definitely recommend this branch for future business.
2 juli 2026
Svar från Hays Travel - Broughty Ferry
Hello Maria,
Thank you so much for your lovely review. I'm glad your booking was made as smooth as possible. Have a lovely holiday and if you need anything before you depart please let us know.
Ellena & Team Hays Travel Broughty Ferry.
The staff were exceptional and nothing…
The staff were exceptional and nothing was too much bother
28 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Ethan, we hope you have a lovely time on your upcoming cruise with Ambassador, we look forward to hearing all about it. Kind regards Shannon
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Ethan, we hope you have a lovely holiday to Alicante, we look forward to hearing all about it. Kind regards Shannon
Went to book a cruise
Went to book a cruise and the staff couldn’t have been more welcoming or helpful. They answered all my questions and the booking process was straightforward and hassle free and should I have any further questions or assistance i know they will be there to help.
26 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you Ronald for your lovely review for Cerys, we hope you have a lovely time on your MSC Cruise, we look forward to hearing all about it. Kind regards Shannon
Great Service
The service from Nicola was exceptional, and all the staff were so cheery and friendly.
30 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time in Portugal. We look forward to hearing all about it when you return. Kind regards Shannon
Svar från Hays Travel - Broughty Ferry
Thank you Keith for your lovely review for Vicky, we hope you have a lovely time to Cyprus, we look forward to hearing all about it. Kind regards Shannon
Great service as always
Great service as always
Listened to our needs and came up with a holiday within budget takes the stress off us searching
28 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you Lynn for your lovely review for Holly, we hope you have a lovely time to Malaga. we look forward to hearing all about it. Kind regards Shannon
Enjoyable Experience.
Popped in to Hays. Broughty Ferry Dundee .to.book a holiday.
Was met by sales assistant Vicky.
A very pleasant woman. Who was very informative and helpful.
Came out having booked a Cruise.
A very enjoyable experience.
28 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you Brian for your lovely review for Vicky, We hope you have a lovely time on your upcoming cruise with Fred Olsen, we look forward to hearing all about it. Kind regards Shannon
Great service as always and very…
Great service as always and very helpful staff in Broughty Ferry
20 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Cerys, we hope you have a lovely time to Malta, we look forward to hearing all about it. Kind regards Shannon
As usual a great service
19 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely time on your upcoming cruise with ambassador. we look forward to hearing all about it. Kind regards Shannon
Made enquiries about a specific cruise.
Made enquiries about a specific cruise.
Assistant very knowledgeable and gave us several alternatives regarding cruise package . Great service.
27 juni 2026
Svar från Hays Travel - Broughty Ferry
Thank you George for your lovely review for Holly, we hope you have a lovely time on your upcoming cruise with Ambassador. We look forward to hearing all about it. Kind regards Shannon
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