The person we spoke with, Ellena, was very, helpful, polite & knowledgeable - having herself been to the city we wanted to visit. She was able to help us identify a hotel, and to arrange a couple of... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Both the advisors who helped us Vicki and Ellena were very knowledgeable about the cruise i wanted information on. When I decided to book, Vicki was very patient as we went through all our requiremen... Se mer
The assistant was extremely helpful as we were uncertain of our destination and even although it was close to closing time Vicky was excellent. We completed the booking and Vicky also arranged car... Se mer
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Very friendly and very helpful staff. Tbh can’t praise them enough. They always welcome us back and remember us from our last visit. Ellena actually phoned several other Hays branches to find a Jet 2... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
193 Brook Street, DD5 2AG, Broughty Ferry, Storbritannien
- 01382677853
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Broughty Ferry
Thank you Douglas for your lovely review for Cerys, we hope you have a lovely time on your MSC cruise, we look forward to hearing all about it. Kind regards Shannon
Great advice,help and knowledge to book…
Great advice,help and knowledge to book our cruise. Thanks Holly
26 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Derek for your lovely review for Holly, we hope you enjoy your ambassador cruise in 2028, we look forward to hearing all about it. Kind regards Shannon
booking experience
Holly was very helpful. Found what we were looking for and got us all sorted out, also told us about currency, insurance etc. Great service.
25 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a lovely time in Philadelphia. we look forward to hearing all about it. Kind regards Shannon
Amazing service from all the team
Amazing service from all the team! Such great girls, wonderful environment to be in💘💘🤌🤌
23 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Holly for your lovely review, we hope you have a lovely time to Krakow, we look forward to hearing all about it. Kind regards Shannon
Svar från Hays Travel - Broughty Ferry
Thank you Gail for your lovely review for Vicky, we hope you have a fab time on your Fred Olsen cruise, we look forward to hearing all about it. Kind regards Shannon
First class service
Clare was exceptionally helpful in organising our holiday with Riviera Travel. Great personal service from staff in local travel agents.
21 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Mark for your lovely review for Clare, we hope you have a lovely time to Spain, we look forward to hearing all about it. Kind regards Shannon
Great service from Ellena at Hays…
Great service from Ellena at Hays travel broughty ferry. Friendly interested and took her time in organising our holiday . Explained what she was doing , all the relevant terms and conditions, what we needed to consider and ongoing help that would be forthcoming. They ensured we were well looked after including Ace our dog 😁. All in all a great experience 5 out of 5
22 juli 2026
Svar från Hays Travel - Broughty Ferry
Hello Rob,
Thank you so much for your lovely review, it was a pleasure serving you and Alison and getting your holiday to Corfu all booked up. I hope you both have an amazing time away and I can't wait to hear all about it when your back! If you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry
Holly was very helpful in finding my…
Holly was very helpful in finding my flights and accommodation.
Went that extra mile ( no pun intended) .
21 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you so much for booking with us in store & nice to hear Holly's service was 5*
Svar från Hays Travel - Broughty Ferry
Thank you for Booking with me, You will Thoroughly enjoy the ship!
Svar från Hays Travel - Broughty Ferry
Thank you Rachel for your lovely review for Vicky, we hope you have a fab time away on your Marella cruise, we cant wait to hear all about it. Kind regards Shannon
Staff was very informative & helpful
Staff was very informative & helpful. Sorted out any query. Cheerful, chatty but efficient.
18 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review Maureen, we hope you have a fab time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
As always staff are friendly
As always staff are friendly, welcoming and helpful. I felt that my every requirement was catered for and the best deal was searched for. I have used hays for many years and have never been let down and always recommend them to others.
18 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Neil for your lovely review, we hope you enjoy your Marella cruise when it comes, we look forward to hearing all about it. Kind regards Shannon
Great service would definitely…
Great service would definitely recommend and better price than online.
18 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Louise for your lovely review for Vicky, we hope you have a lovely time away to Salou, we look forward to hearing all about it. Kind regards Shannon
Svar från Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a lovely time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
ELLENA SPENT A LOT OF TIME GETTING…
ELLENA SPENT A LOT OF TIME GETTING EVERYTHING WE WERE WANTING FOR OUR CRUISE INTHE END WE ENDED UP BOOKING 2 CRUISES, AND WAS MOST HELPFUL WHEN WE PHONED THE NEXT DAY TO ADD ON ASSISTED TRAVEL FOR OUR FLIGHTS. WILL BOOK AGAIN THANKYOU.
15 juli 2026
Very personal service which helped us…
Very personal service which helped us plan and book our break.
8 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Margaret for your lovely review for Holly, we hope you have a lovey time to Jersey. We are looking forward to hearing all about it. Kind regards Shannon
Excellent service as always from Vicky .
15 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Kathryn for your lovely review for Vicky, we hope you have a lovely time on holiday, we look forward to hearing all about it. Kind regards Shannon
Excellent service.
We were treated as you should be, the agent was extremely helpful and did everything to make sure our trip was exactly as what we wanted.every query we asked about she checked it out. Excellent service.
15 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Jean for your lovely review for Vicky, we hope you have a lovely time to Loch ness and Inverness. We are looking forward to hearing all about it. Kind regards Shannon
Very helpful found us exactly what we…
Very helpful found us exactly what we were looking for
14 juli 2026
Svar från Hays Travel - Broughty Ferry
Hello Stewart,
Thank you so much for your lovely review. It was lovely serving you, thank you again for booking with us and I hope you have an amazing time in Tenerife when it comes and if you need anything in the meantime before you travel please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry
Vicky was very helpful and…
Vicky was very helpful and knowledgable, and the booking process was very smooth
14 juli 2026
Svar från Hays Travel - Broughty Ferry
Thank you Amy for your lovely review for Vicky, we hope you have a fab time on your Ambassador Cruise when it comes, we look forward to hearing all about it.
Ellena & Team Hays Travel Broughty Ferry
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