Harmony Omdömen 

1 481
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very easy to use website , discount code easily applied and an excellent shipping service ( Royal Mail tracked ) possibly the most user friendly website I have ever ordered from . Items arrived very... Se mer

Betygsatt 5 av 5 stjärnor

In store purchase on the Oxford Street branch during December. Greah store layout, friendly staff and considering it was Christmas there was barely any queue time. Bonus: my lingerie fit perfectly (I’... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The product is beautiful. It is like a piece of jewellery. A nice balance, between masculine and feminine. Meaning the choice of medium, being a metal ( is the masculine) and the finish in gol... Se mer

Betygsatt 1 av 5 stjärnor

I had a problem, sent an email, and 3 months later am still waiting a response. After posting this review, I had a reply on 24 July asking me what the problem was. I found the email I had sent -in... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med sexleksaker

Om Harmony

Skrivet av företaget

Harmony Store is the UK’s leading premium sexual wellness retailer.

Exploring and discovering your sexuality and pleasure is a journey and we believe it should be free from stigma and judgement.

As a destination for Every Body – people of any gender and orientation, whether you play solo, in a couple or in groups – we make shopping for sex toys, seductive lingerie and bondage gear as normal as shopping for any other lifestyle, wellness or fashion item.

With Harmony you can be sure to have a safe and easy shopping experience, discreet packaging and receive expert advice.

Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(1 481)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service would highly…

Excellent service would highly recommend.
Great communication, def use again.

28 oktober 2022
Logotyp för Harmony

Svar från Harmony

Hi Jason,

Thank you for contacting us with your feedback!

We're very pleased to hear that you are happy with our customer service. We do aim to ensure all customers are provided with excellent service.

We do hope to have you shop with us again soon.

Have a lovely day!

Harmony Store x

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service. I would highly recommend Harmony. The toys helped my partner and I create some mind-blowing memories!
Thanks again Maxine and Harmony. Xxx

15 oktober 2022
Omdöme utan inbjudan
Logotyp för Harmony

Svar från Harmony

Hi Kieran,

Thank you for your amazing feedback, we really do appreciate it.

We're very pleased to hear you was able to receive excellent customer service from us and the our product was a great experience for you!

We do hope you shop with us again soon.

Have a lovely day!

Betygsatt 3 av 5 stjärnor

Had a mix up with delivery not very…

Had a mix up with delivery not very easy to do online returned item as was not suitable and still waiting for refund

7 oktober 2022
Logotyp för Harmony

Svar från Harmony

Hi Kay,

Thank you for your feedback.

We can confirm you was contacted regarding your address issue and this was solved straight away, we also advised you how to return and you was refunded within 1 working day of us receiving your return.

If would like to discuss with us further please do not hesitate to contact us at 'hello@harmonystore.co.uk'.

Kind regards,
Harmony

Betygsatt 5 av 5 stjärnor

Hard

Great experience will recommend it

8 oktober 2022
Logotyp för Harmony

Svar från Harmony

Good morning,

Thank you for your feedback.

We're happy to hear you have experienced good service from us.

If you do have any further issues, please do not hesitate to contact us.

We hope to have you shop with us again soon!

Have a lovely day.

Betygsatt 5 av 5 stjärnor

There were some parts missing from my…

There were some parts missing from my order, i contacted customer service , they were brilliant could not be more helpful, very quick response 10/10.

6 oktober 2022
Omdöme utan inbjudan
Logotyp för Harmony

Svar från Harmony

Good afternoon,

Thank you for contacting us with your feedback.

We're very pleased to hear that you experienced good customer service with us.

If you do have any further issues, please do not hesitate to contact us back.

We hope to have you shop with us again soon!

Have a lovely day!

Betygsatt 5 av 5 stjärnor

Quick delivery well packaged excellent…

Quick delivery well packaged excellent all round service

20 september 2022
Logotyp för Harmony

Svar från Harmony

Good afternoon,

Thank you for your feedback, we really do appreciate it.

We're happy to hear your order arrived on time and you're pleased with the product.

We hope to have you shop with us again soon!

Have a great day!

Betygsatt 5 av 5 stjärnor

Good customer service

Customer service care about the customer.

30 september 2022
Omdöme utan inbjudan
Logotyp för Harmony

Svar från Harmony

Good morning,

Thank you for contacting us with your feedback, we really do appreciate it.

We're pleased to hear you are happy with the customer service you have received from us.

Have a great day!

Betygsatt 5 av 5 stjärnor

Delivery

The product was what I wanted and it came when I wanted excellent service

3 september 2022
Logotyp för Harmony

Svar från Harmony

Good afternoon,

Thank you for your feedback, we really do appreciate it.

We're pleased to hear the product was to your liking and arrived on time for you. We do aim to provide exceptional service to all customers.

Have a lovely day and we hope to have your custom again!

Betygsatt 5 av 5 stjärnor

Amazing staff !!

Amazing staff ! Very kind and helpful

Kamilla Kraving

7 september 2022
Logotyp för Harmony

Svar från Harmony

Good afternoon,

Thank you for your feedback, we do appreciate it.

We do aim to provide exceptional service to all customers, we're happy to know you received this from our staff.

Have a great day!

Betygsatt 5 av 5 stjärnor

Great customer service and fast…

Great customer service and fast delivery. The quality top notch as always.

29 augusti 2022
Logotyp för Harmony

Svar från Harmony

Good afternoon,

Thank you for your feedback.

We're very pleased to hear that you are happy with our customer services and the speedy delivery of your order.

We hope to have you shop with us again soon!

Have a lovely day.


Betygsatt 4 av 5 stjärnor

The products are what I expected

The products are what I expected, delivery time was rather quick.
The only downside is for such a small order I didn't need to recevie a box. I believe a bubble envelope would suffice. Nonetheless, happy with the shopping at this store.

3 september 2022
Logotyp för Harmony

Svar från Harmony

Good afternoon,

Thank you for your feedback.

We're happy to hear you are happy with the products and the delivery service.

We will ensure to take your feedback on board regarding the packaging of the item.

We hope to have you shop with us again soon!

Have a great day.

Betygsatt 5 av 5 stjärnor

Big thank you to the staff at Oxford St Branch :)

I would like to say a big thank you for the great the customer service and overall treatment I received at Harmoney Sex Store in Oxford Street.

The customer service was second to none and the products I bought are great! 😍

All the staff that helped with with my purchases were lovely, but I'd like to write a special thank you to Christian, Jamie (the menager) and Katie. These 3 were very helpful and pleasant to speak to. Great people!

I will hopefully be visiting again in the near future.

Once again thank you guys 😊

23 augusti 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Package arrived quickly

Package arrived quickly. Unfortunately one of the items ordered arrived damaged.

16 augusti 2022
Logotyp för Harmony

Svar från Harmony

Hi Ela, Sorry one of the items was damaged. I'm going to reach out to you via email and hopefully resolve the issue with you. Speak soon Maxine.

Betygsatt 2 av 5 stjärnor

Poor quality items

Poor quality items, items arrived without all the advertised extras / spares, however if you have removed them from the packaging you can’t return them !, so you have no idea there are bits missing until you open the product !! First and last time with this company

16 augusti 2022
Logotyp för Harmony

Svar från Harmony

Hi Mathew Sorry your unhappy with the order. We clearly state that if you have any problems with your order please contact us at hello@harmonystore.co.uk and we will resolve any issue with your order. Obviously if bits are missing you need to contact us. I'm going to email you and hopefully we can resolve the issue, we don't like to leave our customers unhappy. Speak soon Maxine.

Betygsatt 5 av 5 stjärnor

Discrete as Stated

Completely discrete delivered by dpd the box was a bland brown box no company logo or name, only writing was on the label and nothing on the label would give it a way

16 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent !!

Very easy to use website , discount code easily applied and an excellent shipping service ( Royal Mail tracked ) possibly the most user friendly website I have ever ordered from . Items arrived very quickly , and items exactly how described and excellent quality etx ,
Thank you Harmony ! We are 2 very happy first time customers !

11 augusti 2022

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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