Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Water wave curled 22inch best quality iv found after trying lots of suppliers , thick to the bottom great colours will use as my go to from now on

Betygsatt 1 av 5 stjärnor

Ordered a curly hair I-tip and it came 3 weeks later when on website says 5-7 business days, didn’t want to refund me for shipping, product sucked hair kept coming out and the texture was not soft and... Se mer

Betygsatt 5 av 5 stjärnor

I got my hair extensions which l'm genuinely in love with although my hair brush was broken and I didn't receive my faux pony tail which was supposedly included. Not too upset by it as long as my exte... Se mer

Betygsatt 1 av 5 stjärnor

The WORST hair I have ever purchased in 15 years. Do not waste your money. It was greasy, tatty, had little bits in it that I am sure was a bug.£20 cost to return them. Honestly gutted as I paid £80... Se mer

Företagsinformation

  1. Skönhet och välbefinnande

Informationen kommer från olika externa källor

Hairplusbase is a professional hair extensions company that has been specialized in this industry for about 10 years. They have been impressed their customers with quality products as well as professional and excellent service.


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

51 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I ordered 3 bundles of 10 inch loc…

I ordered 3 bundles of 10 inch loc extensions in color 613 and when I finally received them they had a funny smell as well as damp from moisture. Even though the locs started shedding a day after I had them installed, I still felt pretty confident with the locs until After a month of wearing them. I washed them for the 1st time. The locs shedded even more. So much that their barely hanging on! The site states that their 100% human hair but they act as synthetic hair! I planned to have these extension for a very very long time as a permanent option but these locs won’t last another shampoo! Customer service has no intention on rectifying this major inconvenience! I’ve spent hundreds on this process just to throw my money down the drain with no help from customer service. They suggested that I continue “regular maintenance” by tightening up the loc extensions by crocheting them AGAIN after I’ve paid them to do that for me! My locs are thinning like someone who’s had locs for years and needs loc repair!! This is not normal for 1 month of wear!! If I wanted to crochet 60 loc extension by hand myself I would have & saved my money by doing this in the beginning. I’m so disappointed and inconvenienced as I had these locs permanently installed!! If there was an option to add photos I would. This is ridiculous!

22 februari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Where is my order

I ordered a topper from this company on Christmas Day 2020 and have still not received it, or any communication, from them as of now 13th February 2021. Where is my topper?

18 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love my extension honestly

I got my hair extensions which l'm genuinely in love with although my hair brush was broken and I didn't receive my faux pony tail which was supposedly included. Not too upset by it as long as my extensions were all there and in amazing quality/ condition. I never felt prettier and more like myself honestly. So the none included items didn't bother me. Highly recommend

1 september 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have always had thin hair

I have always had thin hair, and after a medical treatment my hair started thinning even more. I've also worn various hair extensions products and know what quality is and what is not. I'm so glad I found hairplusbase Clip In Hair Extensions. I love how I can switch up my look from short hair to long hair in minutes. It's amazing how easy they are to put in and they feel so soft. I don't even more notice that I'm wearing them! Thank you hairplusbase Clip In Hair Extensions.

1 september 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought 2 products from this place…

I bought 2 products from this place because I wanted a look with hair bangs and the product was supposedly HEAT RESISTANT; but it’s NOT!!!! They lied in their description of the product because when I tried straightening the bangs the hair completely melted; meaning it’s synthetic hair! So If you want it for Halloween;it could work but for a day out or night out; it’s DEFINITELY A HARD NO! Don’t buy this product! It sucked and what’s funny is that they don’t let you write a real review on their page; they have to approve it first and obviously they won’t approve any bad reviews so I hope the reviews on here help out

28 april 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very unhappy!!

Worst customer service! The hair was awful and couldn’t be installed due to the quality. I have emailed the service team multiple times about refunds and getting this hair back to them but no information yet. They respond every 24-48 hours which is delaying this issue. I will never ever return to this company and I advise others not to.

Luckily I have paid via PayPal so I will continue to fight to get my money back.

4 februari 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

fake fake fake !!!

fake fake fake !!!! i pay extra 15$ for order, but comes late! fake hair smells disgusting!!!!! not like a picture different from the website! never order never order please

13 november 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Will NEVER use again

Will NEVER use again. Lost a client over this. Order 'In process' for over a week - I even paid £20 extra for delivery to make sure it arrives in time (3-7 days). No communication from customer service after sending 3 e-mails with no response. Thank God for Paypal where I eventually got my money back. All positive reviews on here are fake as they are similar across a few websites. BEWARE!!!!

8 augusti 2017
Omdöme utan inbjudan
Logotyp för Hair Plus Base

Svar från Hair Plus Base

Thank you for taking the time to share your feedback on Trust Pilot and our website.

I have looked into your e-mail history with us, and was not able to locate any messages from you regarding this issue. To kindly let you know, the Hairplusbase Support team is always here to help. Should you have any issues with your set, we always encourage you to reach out to us as soon as possible, so we can help you resolve the issue within a timely manner. In addition, our website has never had an additional £ 20 postage.

Moving forward, I've gone ahead and sent you a message to the e-mail address we have on file for your order. Please review it at your earliest convenience - I'd love to help you further!

I look forward to hearing from you again soon, love :)

Warmest regards,
Rain

Betygsatt 4 av 5 stjärnor

CAMBODIAN CURLY

Love the curly so much. I ordered these clip in hair extensions after much thought and research because I suffer from thinning hair. I got the extensions 5 days after my placing order. The extensions blend so well with my own hair and I can do just about anything with them. I absolutely love them and the great customer service that came with them.

26 augusti 2014
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer