Gulliver's Theme Parks Omdömen 

214
TrustScore 2 av 5

2,1

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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Visited the Dino Park within Gulliver’s on 12/8/26 While my 5yo granddaughter had fun I have to say this place needs an overhaul. It’s tired and mostly shabby. Looks largely uncared for. It could be... Se mer

Betygsatt 1 av 5 stjärnor

Aboslutley horredous customer service save your money go alton towers. When they respond with one line to complaints there is a serious issue. The pumpkin picking was a load of rotton pumpkins dumped... Se mer

Betygsatt 4 av 5 stjärnor

Have visited and stayed in all 4 locations now. This yr was in milton Keynes. Most of the staff were great. The cabin we stayed in wasn't all good and needs a fair bit of tlc. Mini fridge can barely p... Se mer

Betygsatt 4 av 5 stjärnor

After seeing a lot of negative reviews for Gulliver’s theme parks on Trustpilot, we still decided to give it a go, and tbh we actually had a great time at Gulliver’s Land, Milton Keynes! The staff wer... Se mer

Företagsinformation

  1. Temapark

Skrivet av företaget

Gullivers Theme Parks and Resorts are designed especially for families, discover a huge selection of rides, attractions and magical short breaks. Find your next family adventure at Warrington, Milton Keynes, Rother Valley or Matlock Bath.


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2,1

Dålig

TrustScore 2 av 5

214 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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(214)

29 omdömen under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Average, not worth the money

Very average day out that really wasn't worth the money. Most of the day spent queueing with only 3 rides managing to experience. Most rides had broken carriages and staff were really slow and seeming uninterested.
Park opening times especially in the summer lead me back to lack of value in ticket prices, given that some rides then don't open until 11.30 once your in...
Save your money and enjoy a family day out else where...

1 september 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Warrington Gullivers!!

Attended the Warrington Gullivers over the weekend with my 6 year old and 2 year old, and was extremely disappointed after the two hour drive. We spent 5 hours at the park and only managed to get onto 3 rides due to the extremely lengthy queues, such a waste of money and travel time.

The wait for food was also well over an hour and staff had to be told my a member of the public to wear gloves when handling various orders.

Totally gone downhill from when we last attended 2 years ago and definitely will be avoiding in future.

28 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

disgusted with how we’ve been treat

disgusted with how we’ve been treat. Came last year with my child who’s dad just died but arrived to a power cut. Staff took details and said they’d be in touch to rebook tickets. Nobody did and every time we call we are fobbed off with “a manager will call you”

27 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Gullivers Dinosaur park

Dont bother , should be clear its more for 5yr olds and under Entrance is not clesrly sign posted, its overcharged no OAP discounts needs updating toilets are not nice dark and dingy most of the staff are miserable and jobs worth, food is appauling, all in all they need a lesson from Disneyland they certsinly got it right in florida, boat ride extremely run down and why oh why font these places understand good catering with good food . Wont back thats for sure.

19 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute disgrace

Absolute disgrace took my family and my 6 year old daughter is autistic she was Going on the caterpillar ride with my elsest daughter and showed her proof of disability and the way in which she was spoken too was an absolute disgrace by the ride operator it was disability discrimination against a child and then to top it off we goes for food and there was a member of staff stood behind the food counter where there was open food on the hot plate with her finger up her nose i wouldnt go back here if it was the only place in England to take my daughter i am disgusted with it and gullivers world think its ok to give me a refund or a day back there for free i visited the park on 9th August and this has gone on since then with my complaint.

16 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

visited gulivers World yesterday with…

visited gulivers World yesterday with the family not been for a few years. It was very busy obviously school holidays but all the staff so friendly and helpful all through the day, had to queue for rides but again the little play areas around the park kept the kids entertained while we queued lots of staff out and about making sure everyone and everything all OK defiantly come back again. would recommend booking online to save yourselves some money though

10 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Our local Gulliver's is in Milton…

Our local Gulliver's is in Milton Keynes. We love it. I can't understand the bad reviews. The theme park is great (my kids actually preferred it to Disneyland Paris!) And we recently visited the dinosaur farm park which was equally as good.

2 augusti 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Overall great experience

Overall great experience. We stayed at the Wild West accommodation. Good hospitality & they go the extra mile for the kiddies like marshmallows on the fire, milk & cookies, movie... The kids loved it all!. The theme park was great it can just use a bit of a facelift. All the rides were open so we had a good 2 days of fun. One suggestion I would make is the park can keep up with bigger & better rides that the other theme park offer. We will definitely come again for the kiddies to have their fun

1 augusti 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Visited Gulliver's near Warrington

Visited Gulliver's near Warrington. Brilliant family day out with lots of clean toilets, refreshment booths and fun rides. HOWEVER there were also lots of neglected areas in the park and rides that were not open. Everywhere needed a good scrub and a lick of paint. It appears that no money has been spent on updating the place. It was very busy but I am giving 5 stars to the mainly young staff who were always pleasant, helpful and professional.

29 juli 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AWFUL

We checked in, walked to our cabin, it was JCB, not the beach one we booked. Filthy, metal floor ripped/damaged and sharp pointy bits sticking up, marks and bogeys on walls, the smoke detector was broken, wall by the door damaged, walls covered in mould, under sink covered in dirt, bathroom covered in mould, shower head rusted, toilet roll holder had sticky/dirty substance on and fell off, dirt/dust over floors, curtain was damaged, black blankets on the beds were filthy, tv remote missing battery cover, a bin outside cabin had rubbish pouring out on the floor, cello-tape stuck on wall in outdoor area, wooden table was broken and spiky vines over growing into the area too, the whole cabin was not clean/safe for my children. Specifically booked beach den as the beach is our daughters favourite place, we wanted her to wake up on her first birthday somewhere special, however, we got to wake up in a filthy and unsafe JCB cabin which upon check in, no one told us we had been moved, we complained and got told someone had booked beach den on booking.com (I booked on Gulliver’s actual site), so they were overbooked and just upgraded us to a slightly bigger room. We were offered an accessible Wild West lodge but it looked like any old cabin, nothing special for a girl celebrating her birthday, it still wasn’t what we booked. Was eventually agreed that we would be given a refund and a gift for my daughter from gift shop, we accepted because it was getting late, everyone was tired. No where to get any breakfast on site, had to leave park to get breakfast. Went to Dino & Farm park, awful, lots of enclosures in the reptile house/farm part empty, no shops for drink or food open, foliage was overgrown covering dinosaurs, most dinosaurs were broken/not working, water ride smelt awful from mucky water, all staff members apart from one were grumpy, left after an hour. My partner went to get manager who said to find him in the morning to get our daughters gift from the shop, the manager was saying he never said he would do that and instead said “No I was trying to get something sorted out for her last night but you seemed more bothered about a refund” (We spent more time asking if they could do something special for her or give us a more girly accommodation since it was her special day). He then said “I couldn’t get anything sorted last night so nothing is in place”. I reminded him about the state of the JCB cabin and he said “If you would of told me last night, I could have done something like sent the cleaner in”, a cleaner can not fix damaged things or clean off mould and my partner had told him the night before that we weren’t happy with the JCB cabin. Then went to Gulliver’s park, the rides were good, some a little tired, but overall my kids enjoyed the rides. A fair few things were not good, soft play area was filthy, dirt/dust on floor, mould covered fire door, poo/dirt smeared in ball pit with tissues and trio hazard floor, toilets filthy, rust/dirt over floor & tiles falling off wall. All but 3 staff were grumpy, had several staff telling us about being understaffed and told they had to stand out in the sun all day with no break because of that, so they said “I can’t be f word bothered, if they make me stand out here with no break, I’m f word walking out” in front of kids. A few rides were closed and a real lack of places to get drinks/food, options were ice-cream, chicken nuggets, chips or burgers. Got 2 burger meals, the lettuce in them was brown/wilted, tried to return them for something else or a refund, told no. Left the park, we’ve stayed at and visited a lot of Theme Parks, this is the worst.

14 juli 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unfortunately 1star is being generous.

Unfortunately 1star is being generous. We booked the princess room for an overnight stay at Matlock Bath.
Terrible, disgusting, dirty and disorganised.
Rooms are converted containers stacked on top of each other! Tired, very strong smell of wet damp& urine, no mattress protector or pillow protectors, stained dirty damp carpets, pictures hanging off the walls, sodden filthy faux grass on balcony, dirty windows, cheap furnishings and beds. Some staff were great, others clearly couldn’t care less. We didn’t receive our breakfast, staff didn’t know anything we asked. Just a bad experience from start to finish. How this place remains open is a mystery to me, health and safety need to take a look!
Very disappointed with the hotel. Park itself was ok.

6 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Children loved it.

Went with 3 children, two aged 10 and one 7. My view is it needs quite a bit of money spending on it and it looked very tired in places, but it's not for adults it's for children. They all loved it, spent over 7 hours there, wasn't massive queues (May 22) food was good (Burgers,chips) lots of choice, all the staff we came across where very helpful, lots of parking so overall a great day out.

22 maj 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Good, nostalgic day out but needs updating

Good day out for children of all ages, plenty of rides to choose from and all of them fun even for the adults. Good food selections, and a beautiful park to walk around. The pirates that walk around are also very interactive with the children.
However, not one thing seems to have been updated in the last 30 years. It looks exactly the same as when I'd go 20 years ago. Parts of the park are very run down and could do with a lick of paint or a refurb. We went on the wooden roller coaster and the seat belt snapped when putting it on, leant against a fence and part of it fell down. Some staff members look absolutely miserable (but the older gentleman on the dinosaur train was a delight!). Wait times can also take a long time but that's to be expected.
Would love for it to be open longer so you can go on everything, but will still return with my son whenever possible.

8 maj 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Cancellation policy

Please note that the bookings for visits till a date in July 2022 can be cancelled for full refund upto three days in advance. The customer service said that bookings need to cancelled four weeks in advance . I made them aware of the terms and conditions followed by cancellation for full refund. Please ensure you are aware of the cancellation policy to avoid tricks by customer service team.

23 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great for younger children

We take our little ones to Gullivers Kingdom in Matlock quite often, the price is reasonable and the queues always go down quickly. The staff are always lovely too. Would recommend to anyone with younger children.

23 april 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Sad & tired...visit elsewhere!!

Today we visited Gullivers Land and wish we hadn't.
The park has seen better days and tbh the rides are not much better than a travelling fair.
The wait and queue time for food was beyond ridiculous. The staff are either new or badly trained, this also includes the drink kiosks and cafes.
We had children aged from 7 months to 14 years and the majority of the rides were abysmal...The Mine Train with target shooting was dire as was the mouse.
If visiting we recommend you take your own food and drink or save the money and visit a different theme park.

12 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had tickets booked then read the…

Had tickets booked then read the reviews and was put off thinking I’d wasted money but I don’t understand what all the negative comments are about we had a great day 2 kids aged 6 and 2 all rides were accessible for the 6 year old and even my toddler got to go on quite a lot, there is loads to do we spent 6 hours there and it is just as good as any other kid aimed theme park it’s got lots of parks aswel and entertainers all round the park we took a packed lunch so can’t comment on food and drinks but al in all my daughter said it was her best day ever would recommend

10 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid & spend a little more money to visit the bigger theme parks.

Really disappointing & won't be returning. The park is very old, tired & badly in need of some maintenance. The height restrictions published on the website are misleading and extremely arbitrary. If going with children under 160cm (I know - even I am yet to reach 160cm at the grand age of 44!), then make sure you have a child:adult ratio of 1:1 otherwise, you won't be able to ride at the same time. There were very few rides we could actually go on for this reason. We were allowed on the pretty fast water rapids, but had to argue our way onto the gentle boat ride. Bizarre rules & never had this problem in any of the many other theme parks we've visited. Food was slow to arrive & pretty grim. Staff were all brand new & clearly poorly trained. I've contacted the head office for a refund and not even a courtesy call back as yet.

8 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience!

Great experience! We spent Friday night in the Warrington hotel and Saturday in the park for the kids birthday's. They loved every minute of it. The staff were all absolutely brilliant, they were really friendly and worked incredibly hard to entertain the kids. They are all a credit to the company and should be very proud of themselves. Thank you so much! Mark, Lucy, Rory & Mason.

4 april 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Its was ok

Its was ok. Very tired but wouldn't want to come when it was busy as there is no urgency to get the queues down. Out of season visit I think but expecting alot to be closed.

28 mars 2022
Omdöme utan inbjudan

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