We had such an amazing day at Paultons Park and honestly couldn’t fault it. As a family with an autistic child, finding places that are truly SEN-friendly can be challenging—but this park exc... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had a wonderful day at peppa world with a family of 4 children age 4 and 7 we went early April surprisingly we had nice weather and short queue times. All of us had a great time and loved the family r... Se mer
Företaget har svarat
Normally would be 5 star for Paultons park But today staff members in the peppa pig shop were very rude unwelcoming and just not pleasant at all ! To busy gossiping to even take notice of me trying... Se mer
Företaget har svarat
Clean facilities, great themes, friendly staff, good wait times (really quiet for Easter weekend), queues mostly sheltered/part sheltered (great for unpredictable weather). Could do with some more r... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Paultons Park is rated the UK’s number one family theme park on Google with over 70 exciting rides and attractions to enjoy. Paultons is home to the UK exclusive and world’s first Peppa Pig World theme park with 9 fun Peppa-themed rides, a large indoor Playzone and even Muddy Puddles to jump and play in! Tornado Springs is a brand new world featuring 8 incredible new rides and experiences including a spinning coaster, gyro swing ride and a driving school attraction. There is an amazing variety of things to see and do at Paultons including; big rides, small rides, play areas, entertainments and an astonishing collection of animals and birds, all set within 140 acres of beautiful parkland.
Kontaktuppgifter
Paultons Park, Ower, SO51 6AL, Romsey, Storbritannien
- 02380814442
- enquiries@paultons.co.uk
- paultonspark.co.uk
4,7
Utmärkt
775 omdömen
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff was friendly theme park was clean…
Staff was friendly theme park was clean and tidy great value for money the kids loved there visit and will defo come again
20 april 2026
Omdöme utan inbjudan
It was my first time visiting.
It was my first time visiting.
The que times were 5 minutes or under. The park was clean. Even the toilets were clean. The food was good and the restaurant were tidy, all the staff was friendly. I highly recommend visiting if you haven’t before it was such a food day
19 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Tamara,
Thank you for sharing your brilliant first-time experience at Paultons Park! We're thrilled to hear that you had such a positive visit.
It's fantastic to know that you enjoyed the short queue times and found the park and the facilities to be clean.
We're glad that you found the quality of the food and the service provided by our staff to be of a great standard and a notable part of your visit.
We appreciate your recommendation and are delighted that you had such a good day. We look forward to welcoming you back for more enjoyable visits in the future!
Kind Regards,
Paultons Park
Fantastic day out with our 1 year old…
Fantastic day out with our 1 year old on her 1st birthday. First time I have been since I was a child myself. Would definitely recommend and will be coming back a lot more now
17 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Luke,
Thank you for sharing your delightful experience at Paultons Park on your child's 1st birthday!
We're thrilled to hear that you had a fantastic day and that it brought back fond memories from your own childhood visits. It's wonderful to know that you plan to return more often.
We look forward to welcoming you and your family back for more memorable days out.
Kind regards,
Paultons Park
Superb Park
It is always amazing to return to Paultons Park. So much to do and new things discovered each time I visit. Great day out with family and kids. Adult rides are great too. Clean park so I feel safe visiting with very little kids.
17 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Betty,
Thank you for sharing your wonderful experience at Paultons Park!
We're delighted to hear that you enjoy returning to our Park and discovering new things with each visit. It's fantastic to know that our range of rides contributed to a great day out for you and your family.
We take pride in maintaining a clean and safe environment, and we're thrilled that you felt comfortable visiting with your little ones.
We look forward to welcoming you back for more fun and adventures in the future!
Kind regards,
Paultons Park
We had such an amazing day at Paultons…
We had such an amazing day at Paultons Park and honestly couldn’t fault it.
As a family with an autistic child, finding places that are truly SEN-friendly can be challenging—but this park exceeded our expectations. The whole environment felt calm, well-organised, and genuinely accommodating. The queue times were very short, which made a huge difference for us. We didn’t even need to use our Ride Access Pass, as we were able to get on rides quickly and without stress.
The cleanliness of the park really stood out too. All the facilities were spotless, including the accessible toilets, which were well-maintained, fresh, and comfortable to use—something that makes a big difference for families like ours.
Overall, it was such a fun, relaxed day out with none of the usual stress. Everything just felt easy and enjoyable from start to finish.
We’ll 100% be coming back and would highly recommend it, especially for families with SEN children.
15 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Ummah,
Thank you so much for your heartfelt review.
We're absolutely delighted to hear that your family had an amazing day at Paultons Park and that we could provide a welcoming and accommodating environment for your child.
It's wonderful to know that you found there to be a calm and well-organised atmosphere which, along with the short queue times, contributed to a stress-free experience for you.
We're also pleased that the cleanliness of our facilities, including the accessible toilets, met your expectations and made your visit more comfortable.
Your kind words mean a lot to us, and we're thrilled that everything felt easy and enjoyable from start to finish.
We look forward to welcoming you back for more fun and relaxed days out in the future.
Kind Regards,
Paultons Park
Absolutely loved this place
Absolutely loved this place. Kids had a great time. Park is clean and the staff are helpful. Food is a bit overpriced but I packed snacks for the day to cover big expenditures
14 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Owen,
Thank you for sharing your experience with us!
We're thrilled to hear that you absolutely loved Paultons Park and that your family had a great time.
It's wonderful to know that you found the park clean and our staff to be welcoming and helpful.
We look forward to welcoming you and your family back for more fun-filled days in the future!
Kind Regards,
Paultons Park
Loved it
Loved it, the children loved every ride. It was well maintained and looked after. Facilities were clean and available when needed. Most of the staff were friendly
I definitely recommend it if you have children from 2 years and older
14 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Yoshelyn,
Thank you for your lovely review! We're delighted to hear that both you and the children loved your visit to Paultons Park and enjoyed every ride. It's wonderful to know that you found the park well-maintained and appreciated the cleanliness and availability of our facilities.
We're glad that our staff contributed positively to your experience with their friendliness. Thank you for recommending us to families with children aged 2 years and older.
We look forward to welcoming you and your family back for more fun-filled days in the future!
Kind Regards,
Paultons Park
Experience at pultons park
I recently visited Paultons Park and had a fantastic experience from start to finish. The park itself is incredibly well-maintained, with a great variety of rides and attractions suitable for all ages. Everything felt clean, organised, and thoughtfully designed, which made the whole day really enjoyable.
What stood out the most, however, was the exceptional level of customer service throughout the park. The staff were friendly, approachable, and always willing to help, which really made a difference.
In particular, I’d like to highlight the team at the Wild Forest Restaurant. There was a man in a blue shirt and a girl who was using a crutch, both of them went out of their way to help us on Saturday with our child who has specific dietary requirements. They took the time to listen carefully, checked ingredients, and made sure everything was safe and suitable. Their kindness, patience, and genuine care made everyone feel completely at ease and very well looked after.
It’s rare to come across service that feels so personal and considerate, and they truly made the visit even more special.
Overall, I highly recommend Paultons Park—not just for the attractions, but for the outstanding people who make the experience so memorable.
11 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Amy,
Thank you for sharing your fantastic experience at Paultons Park! We're thrilled to hear that you enjoyed the variety of rides and attractions and appreciated the cleanliness and thoughtful design of the park.
Your kind words about our exceptional customer service mean a lot to us. We're delighted that our staff made a positive impact on your visit, and it's wonderful to hear about the outstanding assistance you received at the Wild Forest Restaurant. The team members you mentioned, will be thrilled to know that their kindness and attention to your child's dietary requirements made your visit even more special.
We strive to provide personal and considerate service, and it's heartwarming to know that our efforts made a difference in your experience. Thank you for recommending Paultons Park, and we look forward to welcoming you and your family back for more memorable visits in the future!
Kind Regards,
Paultons Park
Such a great family day out
Such a great family day out. Something for everyone to enjoy. The Park is so clean and tidy. Short queue times (the longest we waited was 25 mins during Easter school holidays, but most queues were under 10 mins).
7 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Liz,
Thank you for sharing your wonderful experience at Paultons Park!
We are delighted to hear that you and your family had a great day out and found something for everyone to enjoy. It's fantastic to know that you appreciated the cleanliness and tidiness of the Park, as well as the short queue times, even during the busy Easter school holidays. We strive to provide a memorable experience for all our guests and are thrilled that we could meet your expectations.
We look forward to welcoming you and your family back for more fun-filled adventures in the future.
Kind regards,
Paultons Park
The whole place was clean and looked…
The whole place was clean and looked ready to start a new season. Staff were exceptional asking about food allergies at every order. Older members of staff were fun and it was a really exceptional visit
7 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Menzies,
Thank you for taking the time to share your experience at Paultons Park.
We are thrilled to hear that you found the Park clean and well-prepared for the new season. It's wonderful to know that our staff made a positive impression by being attentive to food allergies and adding a fun element to your visit. We strive to provide exceptional experiences for all our guests, and your feedback is greatly appreciated.
We look forward to welcoming you back for another memorable day in the future.
Kind regards,
Paultons Park
My experience with my daughter at the…
My experience with my daughter at the Paultons Park was amazing. I have a 3yr old daughter and she loved every part of the peppa pig experience. I expected queues to be longer seeing the amount of people on the park but queues went by fairly quick whicg was good. All rides were great for the kids also the outside park and the indoor ball pit park. Everything has been really well thought out. I really recommend this park to anyone with young kids.
7 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Johnny,
Thank you for sharing your delightful experience at Paultons Park with your daughter.
We are thrilled to hear that your 3-year-old loved every part of the Peppa Pig World experience. It's great to know that the queues moved quickly, allowing you to enjoy more of the rides and attractions.
We're glad you appreciated both the outdoor play areas and the indoor ball pit, as we strive to create a well-thought-out and enjoyable environment for families.
Your recommendation means a lot to us, and we look forward to welcoming you and your daughter back for more fun in the future.
Kind regards,
Paultons Park
Wonderful day out for children of all ages and abilities.
Every time we go to Paultons, we are impressed on so many levels.
Staff are friendly and patient, rides move quickly, always clean and tidy, parking is easy and efficient.
Wonderful day out for children of all ages and abilities.
5 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Heather,
Thank you for your wonderful review!
We're thrilled to hear that you have consitently had brilliant visits to the Park and each visit to Paultons continues to impress you.
It's fantastic to know that you find our staff to be friendly and patient, ride operations to be efficient, the overall environment to be clean and tidy, which all contribute to your positive experiences. We're also pleased that you find our parking easy and efficient.
We're delighted that you find that Paultons Park provides a wonderful day out for children of all ages.
We look forward to welcoming you back for more enjoyable visits in the future!
Kind Regards,
Paultons Park
Fantastic for all ages
Paultons park has been a family favourite of ours for 30+ years. My brother and I would go regularly as children, and now we’re taking his children there too. There are rides to suit every member of the family, from a 1 year old (under 85cm) to a granny with a dodgy hip and motion sickness! And there are plenty of play areas where one adult can watch children play whilst other adults go on bigger rides the kids aren’t so keen on, although many of the bigger rides are safe for even quite small children!
We visited on the Saturday of the Easter bank holiday and although the park felt busy, the longest we waited for any ride was 20 minutes but mister were just 5 minutes.
Plenty of toilets dotted about, and very family friendly with kids loo seats in every stall and toilets in the baby change area too.
I’ve even visited just as a group of adults and there was still plenty to do!
The people giving bad reviews obviously don’t know what a good family theme park is. Yes, the entry can be pricey for larger groups, with anyone over 1meter tall paying the same price, but considering how many rides even toddlers can go on, I’d say that’s fair. And it’s obvious to see where the money is going, the park is well maintained and has immaculate gardens and landscaping throughout. Even the staff on the car park means no need to do laps searching for a space. We would all love to have cheaper days out, but that’s just not realistic these days with so many staff to pay the wages for etc.
There is a wide variety of eateries, or ample space to eat your own picnic, which is what we chose to do.
Highly recommended to all ages.
4 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Laura,
Thank you for your heartfelt and detailed review!
It's truly wonderful to hear that Paultons Park has been a cherished family favourite for over 30 years, and that you're now sharing the experience with the next generation.
We're delighted that you find our park accommodating for all ages, with the range of rides and attractions offering fun for everyone in your family, with the manageable wait times throughout the Park being a notable highlight.
We appreciate your kind words about our facilities, including the family-friendly toilets and the well-maintained gardens and landscaping.
It's fantastic to hear that you found the park well-organised, including the car parking, which made your visit run smoothly.
Thank you for recommending us so highly and for understanding the value we strive to provide.
We look forward to welcoming you and your family back for many more years of fun and memorable visits!
Kind Regards,
Paultons Park
We had a fantastic day would recommend
We had a fantastic day!
My 6 year old enjoyed peppa pig world but also loved the bigger roll coasters.
The park was clean and well kept, staff were polite and friendly.
Queue times on a bank holiday weekend were only 20/30min max!
4 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Kerry,
Thank you for sharing your wonderful experience at Paultons Park!
We are thrilled to hear that your 6-year-old had a fantastic time exploring both Peppa Pig World and the bigger roller coasters.
It's great to know that you found the Park clean and well-maintained, and that our staff contributed positively to your visit with their politeness and friendliness. We're also pleased that the queue times were manageable, even on a busy bank holiday weekend.
We look forward to welcoming you and your family back for more fun in the future!
Kind regards,
Paultons Park
Had an amazing day at Paultons park/…
Had an amazing day at Paultons park/ peppa pig world for my daughters birthday the park was lovely and clean lots to do and staff were really friendly welcoming and helpful will be back in the summer for another great family day out
4 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Jorgina,
Thank you for your wonderful review of Paultons Park and Peppa Pig World.
We are thrilled to hear that you had an amazing day celebrating your daughter's birthday with us. It's fantastic to know that you found the Park lovely and clean, with plenty to do, and that our staff were friendly, welcoming, and helpful.
We look forward to welcoming you back in the summer for another great family day out!
Kind regards,
Paultons Park
My family had a fantastic day here
My family had a fantastic day here — our 4‑year‑old absolutely loved it. The park offers a great selection of rides and attractions specifically for under‑5s, so everything was age‑appropriate and safe. Rides were engaging without being overwhelming, and the atmosphere felt relaxed and family-friendly. Staff were warm, attentive, and helpful throughout our visit. Highly recommended for families with young children — great value for a fun, stress‑free day together.
4 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Tushar,
Thank you for sharing your delightful experience at Paultons Park!
We are thrilled to hear that your 4-year-old had such a wonderful time enjoying our selection of rides and attractions tailored for young children.
It's fantastic to know that you found the atmosphere relaxed and family-friendly, and that our staff contributed positively to your visit with their warm and attentive service. We truly appreciate your recommendation and are delighted that you found great value in your day with us.
We look forward to welcoming you and your family back for more fun and memorable moments in the future.
Kind regards,
Paultons Park
Perfect family day out
Perfect family day out. We love Paultons. It is the perfect day out for a family with younger children. Peppa Pig is obviously a huge draw for the little ones but there is so much more to the park than that. Great family coasters and other rides across a range of themes. Personally I love the dinosaurs. The queues are never that bad (away from Peppa) so you really get to try everything and have a full day out. Plus everything is so clean and well-maintained and the staff are friendly and helpful. They are really doing things right!
3 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Ruth,
Thank you for your wonderful review of Paultons Park.
We are thrilled to hear that you and your family had a perfect day out with us! It's fantastic to know that Peppa Pig World was a hit with the little ones, and that you also enjoyed the variety of family coasters and themed rides, especially the dinosaurs.
We take great pride in maintaining a clean and welcoming environment, and it's heartening to hear that our friendly staff contributed to your enjoyable experience.
We look forward to welcoming you and your family back for more fun-filled days in the future.
Kind regards,
Paultons Park
My Son who has additional needs really…
My Son who has additional needs really loves visiting paultons park and will head straight to Peppa Pig World. He is in a wheelchair but we have no problem getting a wheelchair assist wristband that helps him get on rides faster as he doesn’t understand waiting and it saves us from him having meltdowns. The staff are very understanding and helpful. We went on the train ride twice which Denise was driving and she came over to talk to us which was lovely. If we saw the train going past we would wave and she would always wave back to my Son too. We had such a lovely day.
3 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Emma,
Thank you for sharing your wonderful experience at Paultons Park.
We are delighted to hear that your son enjoys visiting Peppa Pig World and that the wheelchair wristband has been helpful in making your visit smoother.
It's heartwarming to know that our staff made your day special. We strive to ensure all our guests have a memorable and enjoyable time, and it's fantastic to hear that you had such a lovely day.
We look forward to welcoming you and your son back for more fun in the future.
Kind regards,
Paultons Park
Great for young families
Clean facilities, great themes, friendly staff, good wait times (really quiet for Easter weekend), queues mostly sheltered/part sheltered (great for unpredictable weather). Could do with some more rides between “little ones” and “adult” for the kids in between. Lovely setting with manicured grounds and great play areas. The main restaurant closes a bit early but there’s lots of other food outlets.
Stayed with the park/hotel package previously but was really disappointed in the hotel (Botley MacDonald) and others were too far away to be considered close (we also didn’t have to travel that far anyway). This time booked separate Premier Inn and park tickets and made a weekend of other local activities. The kids definitely wanted another park day though and I did wish there was a better option for this.
3 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear CA Harrison,
Thank you for taking the time to share your experience at Paultons Park.
We are delighted to hear that you enjoyed the clean facilities, themed areas, and the friendliness of our staff. It's wonderful to know that you found the wait times manageable, especially during the Easter weekend, and appreciated the sheltered queues.
We appreciate all feedback received and we are also glad you enjoyed the beautiful grounds and play areas. We are pleased to hear that the range of food outlets added to your visit.
Thank you for your comments regarding your Short Break package, which are run through a separate company called Holiday Extras.
We look forward to welcoming you back to Paultons Park in the future.
Kind regards,
Paultons Park
Great day out
Great day out. Beautiful gardens, very clean, easy to get around with a wheelchair. Loved it. A bit pricey for larger family groups though.
2 april 2026
Omdöme utan inbjudan
Svar från Paultons Park Home of Peppa Pig World
Dear Pam,
Thank you for your lovely review of Paultons Park.
We are thrilled to hear that you had a great day out and enjoyed our beautiful gardens. It's wonderful to know that you found the Park clean and accessible, making it easy to navigate with a wheelchair.
We are delighted that you loved your visit and hope to welcome you back for another enjoyable day soon.
Kind regards,
Paultons Park
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.