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Grove Omdömen 

523
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great service from Grove Bedding again. Emily was really friendly and helpful, and went over several different options with us. The bed we chose is lovely, really comfy, and the perfect size. The del... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely first class service. Kept me informed of delivery and even ended up delivering days before! Genuine family run business. Couldnt be more helpful. Would highly recommend. Delivery driver i b... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I stayed at a holiday let in St Abbs and had the most comfortable sleep so took a photo of mattress. When I needed a new one I ordered the regency 1500 and wasn’t disappointed lovely comfortable mattr... Se mer

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Betygsatt 5 av 5 stjärnor

I had an idea of which mattress I wanted but unfortunately it would not be in stock for some time. Bernadette advised me to visit the showroom in Newbridge to try a similar mattress. She was very help... Se mer

Företaget har svarat

Företagsinformation

  1. Sängbutik
  2. också i
  3. Barnmöbelbutik
  4. Madrassaffär
  5. Möbelaffär
  6. Sovrumsmöbler
  7. Sänglinnesaffär

Om Grove

Skrivet av företaget

At Grove, we want to help people achieve their full potential using the power of sleep.


Our mission is to help people ‘Wake Up Ready’ by providing them with the knowledge and tools they need to get a good night’s sleep. We believe that getting enough quality sleep is essential for achieving success in all areas of life, and we are passionate about helping as many people as possible to wake up feeling refreshed and ready to take on the day.

To date, we have helped thousands of people improve their sleep, and we are constantly striving to reach and engage more people so that we can change even more lives. If you’re looking to wake up feeling your best, then check out our website and see how we can help you unlock the power of sleep.

Quality and value are important to us at Grove, that's why we offer a wide range of products at all prices, so as many people as possible will be able to find something. We've met with 100's of suppliers and tested 1000's of products, so we know what we're talking about when it comes to finding the best beds and mattresses.

We stock well-known brands like Hypnos, Harrison Spinks, Loren Williams, Highgrove, and Rest Assured, so you can be sure you're getting a quality product when you shop with us. Whether you're looking for luxury or something more budget-friendly, we're confident we have something for everyone.

#WakeUpReady

Kontaktuppgifter

Unlock your best sleep yet.

Find your perfect bed and mattress in-store and online.

4,8

Utmärkt

TrustScore 5 av 5

523 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(523)

170 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

From our first contact with David and…

From our first contact with David and extra help from the boss lady our choice of mattress was made easier with their joint assistance. Well done
Would also commend your delivery drivers who were on time and most helpful
Mattress on bed In and out 7 mins

20 april 2026
Omdöme utan inbjudan
Logotyp för Grove

Svar från Grove

Hi Ken,

Thank you for the 5-star review.

We’re really pleased David and the team were able to help make choosing the right mattress easier for you. It’s also great to hear our delivery drivers arrived on time and got everything set up so quickly for you.

We hope you enjoy your new mattress.

Betygsatt 1 av 5 stjärnor

Delayed delivery

Worst company ever do not use, nothing but lies told and constant chasing! Took over a month to get my mattress even though delivery when first buying was week after. The awful smell from the mattress hadnt gone after a few days like they stated almost 2 months and it still hadnt gone so phoned for a refund took them 3 weeks to collect it and 3 weeks to get a refund. I would never use grove bedding again even if I had nothing to sleep on they are that bad. I dont usually leave bad reviews but they 100% deserve it.

30 mars 2026
Omdöme utan inbjudan
Logotyp för Grove

Svar från Grove

Hi Amy, thank you for your feedback.

We’re sorry to hear there were some communication issues and delays with your delivery—that’s not the experience we aim to provide. However, we’re really pleased Bernadette was able to step in and get everything resolved for you.

We appreciate your patience and understanding. If there’s anything else we can help with, please feel free to reach out.

– The Grove Team

Betygsatt 4 av 5 stjärnor

Grove beds customer service

The bed we received had a cracked headboard. The after sales service from grove was very good. The replacement bed has not arrived yet, otherwise they would have got 5 stars, but I acknowledge that they are constrained by the manufacturer supplying a new item.

13 mars 2026
Logotyp för Grove

Svar från Grove

Thank you for your review and for your patience—we really appreciate it.

We’re sorry again about the issue with your original headboard, but glad our team has been able to support you so far. We completely understand the frustration around waiting for the replacement.

If there’s anything further we can do in the meantime, please don’t hesitate to reach out—we’re here to help and want to make sure you’re fully satisfied.

– The Grove Team

Betygsatt 4 av 5 stjärnor

Quality item

Quality item. With a couple of minor flaws. Great service. 4*s

13 mars 2026
Logotyp för Grove

Svar från Grove

Thank you for your review, Henry. If we can help any further, let us know.

Betygsatt 5 av 5 stjärnor

Excellent & reliable service.

I ordered a bed from them. Excellent & reliable service from the Management. The quality of bed is excellent, top of the range. It is strong and I am using this without any complaints. I arranged assembly myself as I am based in London .

13 mars 2026
Logotyp för Grove

Svar från Grove

Thank you so much for your 5-star review!

We’re really pleased to hear you’re happy with the bed and that everything went smoothly with your order. It’s great to know you’re happy with the quality too.

We really appreciate you choosing us — and thanks again for taking the time to leave a review

Betygsatt 4 av 5 stjärnor

We ordeed the bed back in January and…

We ordered the bed back in January and then we was informed that the bed was out of stock but Grove told us that as soon as the new stock came in we would get the bed so end of February we got bed and Bernadette I think that is her name kept us informed all the time

13 mars 2026
Logotyp för Grove

Svar från Grove

Thank you so much for your review, Joy.

We’re really sorry again about the delay at the start, but glad we could get your bed to you as soon as the new stock arrived. I’ll pass your comments on to Bernadette — she’ll really appreciate that.

Thanks again for your patience, we hope you’re happy with everything .

Betygsatt 5 av 5 stjärnor

Did have a problem, but was quickly sorted.

Did have a problem, but the lovely Bernadette sorted it out, kept me informed, delivery team were great, bed and mattress were fantastic.Could not ask for more, would use again.

6 mars 2026
Omdöme utan inbjudan
Logotyp för Grove

Svar från Grove

Hi Caroline, thank you so much for your great review.

We’re sorry there was an issue at first, but we’re really glad Bernadette was able to get everything sorted quickly and keep you updated. It’s great to hear the delivery team looked after you and that you’re loving your new bed and mattress.

We truly appreciate your support and look forward to helping you again in the future!

Betygsatt 5 av 5 stjärnor

Good Job

Did a good job. New bed delivered and assembled and old bed taken away for recycling. Fast and efficient.

4 mars 2026
Logotyp för Grove

Svar från Grove

Thank you so much for your 5-Star review, Clair!

We’re really glad to hear everything went smoothly and that you were happy with the delivery, assembly, and recycling service. Our team always aims to make the whole process as quick and hassle-free as possible.

Enjoy your new bed, and thank you again for choosing Grove!

Betygsatt 5 av 5 stjärnor

Excellent customer service and great product

Purchasing online was very straightforward with an instant response to my request for information prior to purchase about product assembly. The store followed up with a phone call to discuss delivery arrangements. The stool arrived fully assembled as confirmed and is extremely good quality and comfortable - I will be back for future furniture needs!

18 februari 2026
Omdöme utan inbjudan
Logotyp för Grove

Svar från Grove

Hi Barbara,

Thank you for the 5-star review. We're really glad the ordering process was smooth and that you're happy with the stool.

We appreciate your support and look forward to helping you again in the future.

Betygsatt 4 av 5 stjärnor

Lovely bed and mattress just had to wait a while on delivery

Lovely bed and mattress. Really good customer service and advise on my matress. The only reason why 4 stars is I had to wait a while for my bed to arrive and it was only when I chased did I find out what was happening.

17 februari 2026
Logotyp för Grove

Svar från Grove

Hi Annie,

Thank you for your lovely comments about your bed and mattress — we’re so pleased you were happy with the service and advice in store.

We’re very sorry that you had to chase for an update on your delivery. That’s not the level of communication we aim for, and we appreciate you highlighting it.

Thank you again for choosing Grove Bedding, and we hope you’re enjoying your new bed.

Betygsatt 3 av 5 stjärnor

Some hardware poor quality

Grove have been in touch and have stated that the bed manufacturer is sending replacement metal work for the one effected leg....🤞🤞🤞it arrives soon..

Excellent in store experience, told we would have bed before Xmas.
After they had our £££, Various delays which they kept us informed about.Mid February,Phone call advising delivery date, promising a call the night before with 2hr slot, call didn't come, so we emailed in the evening and got a reply! Excellent delivery crew, BUT when we assembled the bed, there were missing screws and badly made bolts that wouldn't thread. Luckily we had other hardware that we could use. No point in going all the way to the shop as our old bed had been removed & we needed somewhere to sleep. Comfy bed, a replacement leg to side rail fixing would make it perfect

19 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, bed great price, fast delivery and guys built bed really efficiently.

17 februari 2026
Logotyp för Grove

Svar från Grove

Thank you for the 5 stars, Lauren!

We’re so pleased you were happy with the price, delivery and our fitting team. We’ll be sure to pass your kind words on to the guys.

Betygsatt 5 av 5 stjärnor

Don’t usually write reviews but this…

Don’t usually write reviews but this company deserves one
Fantastic experience at Grove Bedding! The staff were incredibly helpful — especially Davy, who took the time to guide us through the options, and the owners Nick and his mum Bernadette, who made choosing the right mattress so easy and stress-free. Friendly, knowledgeable, and genuinely caring service from start to finish. Highly recommended!

17 februari 2026
Omdöme utan inbjudan
Logotyp för Grove

Svar från Grove

Hi Kevin, thank you so much for taking the time to leave such a lovely review

We’re delighted you had a fantastic experience in store. Davy, Nick and Bernadette will be so pleased to hear your kind words. Helping our customers find the right mattress in a relaxed, pressure-free environment is exactly what we aim for.

We really appreciate the recommendation and hope you’re already enjoying many great nights’ sleep.

Betygsatt 5 av 5 stjärnor

Great business

I’ve dealt with Grove Bedding for a long time and they are helpful, reliable and 100% a first class business.

9 februari 2026
Logotyp för Grove

Svar från Grove

Hi Elaine, thank you so much for your lovely review! We really appreciate your continued support over the years. It means a lot to hear you find us helpful and reliable. Thanks again for choosing Grove Bedding!

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