Greenpoint Car Sales Omdömen 

182
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I purchased my Citroen Berlingo without seeing it. When Richard delivered it, the car was exactly as described and perfect for what I wanted. When there was a slight problem about 6 weeks later it wa... Se mer

Betygsatt 1 av 5 stjärnor

Same story as other one star reviews. 'Sold' the car via Motorway and then have been repeatedly let down by Richard ever since. Really unreliable and untrustworthy and the text messages took a weird s... Se mer

Betygsatt 5 av 5 stjärnor

Richard was outstanding from the start. Clear communication, transparent and speedy description and photos of the car. He went above and beyond. The after sales customer service was the best I ha... Se mer

Betygsatt 5 av 5 stjärnor

Very pleasant experience with Richard at greenpoint car sales. We were looking for a Saab 9-3 and he was very knowledgeable about the car and sent me lots of pictures and video. He drove the car direc... Se mer

Företagsinformation

  1. Bilhandlare

Skrivet av företaget

We are a small family business with lots of experience and dedication determined to make your buying experience a happy one. With over 30 years experience successfully buying and selling used cars you can feel very confident purchasing from us. We hand pick the cars we buy for you to purchase. We collect our cars from all over the UK often driving them 100 + miles back to our office in Epping, Essex. We will personally deliver and drive our cars anywhere in the UK free of charge, further reinforcing how confident we are with our stock. Feel free to contact Richard anytime and you will receive a speedy reply. 07770 858386. Call, text or WhatsApp welcome.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

182 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(182)

62 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent service very helpful full…

Excellent service very helpful full with information on vehicle I will buy again from them when vehicle needed delivery service very good recommend to any body thanks Richard for your help

28 februari 2026
Omdöme utan inbjudan
Logotyp för Greenpoint Car Sales

Svar från Greenpoint Car Sales

Thank you David your review is much appreciated

Betygsatt 5 av 5 stjärnor

Had a lovely experience in purchasing

Had a lovely experience in purchasing my first car from here they picked me up from the station even and trusted us completely when checking the car lovely people would definitely recommend to friends and family 👌

16 februari 2026
Omdöme utan inbjudan
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Svar från Greenpoint Car Sales

Thank you Faiyaz. Happy to help where we can. The walk from the station is a fair way.

Betygsatt 5 av 5 stjärnor

Exceptional service! Great Value cars.

From the first phone call to delivery Richard could not have been more helpful. The Freelander is great and good value for money. Highly recommend Greenpoint Car Sales and would definitely use them again.

9 februari 2026
Omdöme utan inbjudan
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Svar från Greenpoint Car Sales

Thank you Karen. I was more than happy to drive the Freelander to you in Devon.

Betygsatt 5 av 5 stjärnor

Very friendly guy to be honest he is…

Very friendly guy to be honest he is straight to the point no dilly dally I got a mazda 5 from this man in wonderful condition, fit and ready for the streets of Africa

8 februari 2026
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Svar från Greenpoint Car Sales

Thank you Ken. Delivery to Tilbury was not a problem.

Betygsatt 5 av 5 stjärnor

Fantastic car and a great dealer.

I was looking for a Volvo C70 and was delighted to find a stunning example at a great price. William could not have been more helpful nor made the whole experience easier. He gave an honest description of the car and explained the delivery and buying process. Richard delivered the car on the day and time promised and took me through the vehicle comprehensively. I could not be happier both with the car and Greenpoint. I will have no hesitation in recommending you to my friends and using you again. Thank you 😄😄

26 januari 2026
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Svar från Greenpoint Car Sales

Thank you Jules. I was more than happy to drive up to Preston. Pleasure to meet you.

Betygsatt 5 av 5 stjärnor

Brilliant service

William was brilliant from day one to delivery. Sent pics of van and a walk round video.
Van was delivered by Richard a few days later and was exactly as shown.
Fab experience will definitely recommend them.

10 januari 2026
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Betygsatt 5 av 5 stjärnor

Buying a car at greenpoint cars

William and Richard from Greenpoint Car are very helpful specialists in their field. I recently bought a vehicle there and had it shipped to Germany. They even picked me up from the airport to collect it. All the certificates and necessary paperwork were prepared, including taxes and insurance. I felt very well looked after at all times. The vehicle was as described. I am very happy with the purchase and can only recommend Greenpoint Cars. We used the time to do some Christmas shopping in London. Thank you again to William for his great restaurant and shopping tips for London. Everything went really well. I would buy a vehicle there again anytime.

18 december 2025
Omdöme utan inbjudan
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Svar från Greenpoint Car Sales

Thank you Nils. The Volvo you bought is a cracker and well worth you travelling over from Germany.

Betygsatt 1 av 5 stjärnor

Avoid at all costs. Look at Google reviews

Update due to not being able to reply to williams reply.
There isn't anything complex about the situation. We exercised our rights to return the vehicle under the consumer rights act 2015, I'm ment to have a refund within 14 days. We've been waiting since October.
The last correspondence I have had was the 19th of November telling me to " go though my insurance". We're still waiting for a reply.
There is nothing complex about this, and nothing is being delt with in a timely manner.

Google owners, look on companies house and Google owners names, look at past business ect. Can't write what we found on here as it gets banned but see Google reviews.
We bought a truck found it to be dangerous, used our consumer rights 30 days to reject still haven't taken it back, sold with a 6 month warranty also which means nothing. We're now taking them to court
We purchased a truck on the 17th of September.
Richard delivered it.
On using it we found the brakes pulsing and then when going to fill it up we found the fuel cap rotted, looking over the truck more and more finding more rust. Then the chassis snapped leaving the truck unusable. Despite trying to return it it's still here we get the usual legal emails then ignored.
Told to go though our insurance also.
We're now taking court action to recover our money.

17 september 2025
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Svar från Greenpoint Car Sales

Hi to all our customers past, present and future.

We are a small family business who sell over 350 cars a year, cars on average 10-15 years old, not 2-3 years old. This example is a 20 year old Nissan Navara. From time to time we have disputes and we try to resolve them in a professional and speedy manner. Some are more complex than others. However, online reviews such as this are not helpful whilst this matter is ongoing. We have so many very happy customers who have left us excellent reviews please read them. Feel free to contact us anytime.

William

Betygsatt 5 av 5 stjärnor

I'd give 10 stars if I could

I'd give 10 stars if I could, I purchased a van from Greenpoint, Richard is a top guy, it was the easiest stress free vehicle I have ever bought and I will definitely be buying from him again..
Look forward to doing more business with Richard
Top guy thank you Richard.

1 november 2025
Omdöme utan inbjudan
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Svar från Greenpoint Car Sales

Thank you Mccoy. It was a pleasure to deal with you. Let the van keep on serving the NHS for a long time.

Betygsatt 5 av 5 stjärnor

Richard was excellent

Richard was excellent. Very helpful and friendly. The car was exactly as described and in great condition. Free delivery worked out perfectly, too!

11 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service and great price

Excellent service and great price. Van delivered right to our door, very helpful!

27 november 2025
Omdöme utan inbjudan
Logotyp för Greenpoint Car Sales

Svar från Greenpoint Car Sales

Hi Zack, thank you very much for your kind review. Hope you enjoy the van! William

Betygsatt 1 av 5 stjärnor

Beware and check google reviews too

I purchased a car from Greenpoint Car sales in June 2022 and within minutes of driving it away a serious coolant warning appeared. Over the following weeks, both a Volvo main dealer and an independent mechanic confirmed significant faults with the engine. My attempts to resolve the issue directly with the dealer were unsuccessful and so I exercised my ‘30 day’ short term right to reject Under the consumer rights act of 1st October 2015. I lodged the matter with Trading Standards and pursued the case (successfully) through the Small Claims Court. The process took years and was only recently concluded but was nonetheless worthwhile.

I dealt directly with an employee of Greenpoint Car sales throughout, and after the issues arose, I later discovered publicly available news articles about his alleged past business-related convictions. I would absolutely encourage potential buyers to research thoroughly, obtain independent inspections, and be aware of their consumer rights before even considering proceeding with a purchase.

9 december 2025
Omdöme utan inbjudan
Logotyp för Greenpoint Car Sales

Svar från Greenpoint Car Sales

Hi to all our customers past, present and future.

We are a small family business who sell over 350 cars a year, cars on average 10-15 years old, not 2-3 years old. From time to time we have disputes and we try to resolve them in a professional and speedy manner. Some are more complex than others. We sold the Volvo on to a very happy customer. We have so many very happy customers who have left us excellent reviews please read them. Feel free to contact us anytime.

William

Betygsatt 1 av 5 stjärnor

First car nightmare

They sell us very bad car lairs bought £4300 spent additional 2k still card had issues please if you decided to buy this seller’s please check drive motorway take someone with expert car you experts car

14 augusti 2025
Omdöme utan inbjudan
Logotyp för Greenpoint Car Sales

Svar från Greenpoint Car Sales

Hi Komal, sorry to hear you had an issue with your Outlander. We fixed the brake light switch at a Mitsubishi service centre. Since then we haven't received any communication from you regarding any other faults. In the future, if you do have any genuine faults then please contact us and we can deal with it in the appropriate way, rather than leaving us a one star review online. Feel free to contact me anytime. William

Betygsatt 5 av 5 stjärnor

I had the pleasure of buying a car from…

I had the pleasure of buying a car from this small independent family business, nothing was to much trouble, I was pushed for time and they brought the car to me at no charge and let me have a test drive also, with no obligation. They sorted out the all the relevant documents for DVLA. I am over the moon with my purchase, everything in the advert was as it said.
Great customer service all round. Can’t rate the highly enough.
Mike.

16 november 2025
Omdöme utan inbjudan
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Svar från Greenpoint Car Sales

Hi Mike, thank you for such a great testimonial. These are the type of reviews that makes my day. Enjoy! William

Betygsatt 5 av 5 stjärnor

Great service

Found Greenpoint via auto trader. They are based a 10 minute drive from me. Went to look at a freelander 2 that my wife wanted. Richard was patient, pleasant and polite and took his time on a Sunday to come and see us. We walked away with the car that day with no pressure. He has even since offered to post the service book out to us!

Great all round experience. Thanks Richard and team!

16 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic family run company

I have now bought two cars from Greenpoint Car Sales, both are excellent. Brilliant communication and seamless service. 100% recommend this company, a great team to deal with.

10 november 2025
Omdöme utan inbjudan
Logotyp för Greenpoint Car Sales

Svar från Greenpoint Car Sales

Hi Stef, thank you for your kind review. Enjoy your 2nd car from us! William

Betygsatt 5 av 5 stjärnor

Our 5th Vechicle from Greenpoint..

Following my initial enquiry Richard delivered the Car within 48 hours..our 5th Car over the years from Richard,which is a testimony in its self !

19 oktober 2025
Omdöme utan inbjudan
Logotyp för Greenpoint Car Sales

Svar från Greenpoint Car Sales

Hi, thank you for buying your 5th car from us. Repeat business makes us very happy. Enjoy! William

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