Britannia Motor Company Limited Omdömen 

I had a great experience purchasing my car yesterday. The whole process was smooth and straightforward, and the service I received was excellent from start to finish. Archie was particularly helpful, even going the extra mile to source a spare key without me having to ask. This level of thoughtfulness and customer service really stood out and made the whole experience even better. I’m delighted with my car and would highly recommend Archie and the team to anyone looking to buy a car. Thank you for making it such a positive experience!

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Really great experience purchasing my Ford Fiesta! The service was excellent, the staff were friendly and welcoming, and the communication throughout was fantastic. Everything was made easy and stress-free. I would highly recommend this company to anyone looking to buy a car!

Great service from Russ and the team! Even got to see the famous wiggle room 😃

Fantastic service which is why we always go back

Purchased our last 4 cars from Britannia Motor Company most recently last month. Always a really easy stress free experience from trading in old car, sorting out finance and choosing a new car which suits our needs. Nothing but positive experience from all staff but especially Russ A. They help you sort out taxing new car, drive away insurance if needed even sorted out some new car mats for us. Britannia will always be our first port of call when looking for a new car.

Buying not just any car, but the right car, was an easy and smooth process, and the after sales support has been amazing too, thanks to Russell at Britannia.

Great experience from start to finish! ⭐⭐⭐⭐⭐

Really pleased with my experience at Britannia Motor Company. The whole process was straightforward and stress-free, and the team were friendly, professional and helpful throughout.

What I appreciated most was how easy everything was. I never felt pressured or rushed into making a decision, and the team were happy to answer any questions.

Really happy with my new car and would definitely recommend Britannia Motor Company to anyone looking for their next vehicle. Thanks again!

Fabulous experience at Britannia. Russ you are amazing. The customer service is incredible. Would highly recommend people your way ⭐️⭐️⭐️⭐️⭐️

Appalling after sales. Took 19 days to get my deposit back after returning the vehicle which was sold to me with many faults and poorly serviced if at all before sale. Constant phone calls that always ended on "we'll call you back" which never happened. In fairness I believe Stuart tried his best to deal with it but being new to the company was unsure on the process which senior colleagues or management could of helped him with but clearly didn't care. All in all an awful experience and could not recommend buying from this garage.

I was looking for my first electric vehicle, I made an appointment at Britannia, cars. I was met by Stuart very friendly but professional we took the car for an extensive test drive Stuart was very knowledgeable about electric cars and answered all of our questions. On returning back at the garage Stuart gave us a valuation on our car. The deal was done very quickly, with no pushy sales technique no trying to sell you a rubbish warranty or paint protection kits.
Straight forward car sales. Perfect

Exceptional service from Russell Stoneman from initial enquiry to vehicle collection. The car I have purchased is beautiful and all as described. Thank you Russell.

Russell went above and beyond to help me find my ideal used car. His customer service was exceptional—responsive, efficient, and refreshingly honest throughout the entire process. I wouldn’t hesitate to recommend both him and Britannia Motor Co to anyone looking for a reliable and professional experience.

The garage itself was clean, modern, and exceptionally well organised, reflecting the high standards of the business. The car I purchased was presented in immaculate condition—absolutely spotless and prepared to perfection. Every detail had been taken care of, and the handover process was seamless.

I genuinely could not fault a single aspect of the transaction. From start to finish, everything was handled with professionalism and care. An outstanding experience all round.

Myself and my sister purchased 2 cars from this company and they have both broken down within 6 months of purchase. I get its a risk when you buy a car anyway.. but was advised not to take out the warranty with the dealership (i wonder why) also sold us the car with 2 missing wheel nuts on the one wheel which could be very dangerous. Would not recommend at all

Great experience with Brittania, great communication - flew in to Bristol airport from Glasgow, chauffeured over to the garage, car was all ready. It couldn’t have been easier or smoother. The S-Cross was perfect, hopped in and drove back to the Highlands with no issues. Normally I hate buying cars but this was a pleasure…Thanks Archie, we’ll be back when our other car needs replacing !

The service was excellent - thank you Archie! I was welcomed with a coffee, and had as much time as I wanted to inspect the condition of the vehicle. I didn't feel pressured at all when doing this. We went for a useful test drive along fast, slow, and bumpy roads to get a good sense of the vehicle's handling. I was able to go over in detail questions I had about warranties, part exchange, etc. which Archie was able to answer no problem. Clearly very knowledgable about cars and the admin around them. After we settled on a very fair price, I was delighted with the Xmas gift of new floor mats and the bottle of bubbly to celebrate! I could see the level of pride in the showroom of the cars being sold and the service given, will definitely go back to Britannia Motors Co when we'll eventually need to replace our other car. Thanks again for the great service.

Super easy and super quick!! My car was written off and I had less than a week of my hire car before I needed to get a new one. I contacted Russel at Britannia, and arranged an appointment, with the instructions, medium sized car, that drives nicely. I’m not a car person!! Went in on Saturday, and had my new car within the hour. Had a few days now and very happy with it. Thank you for making what is my idea of hell (buying a new car) an extremely easy and actually a pleasant experience.

Have used Archie and Britannia in the past to buy a car so was my first port of call when I was looking for a new motor. Found the car I liked on their website rang up spoke to Archie who booked me in for an appointment. Viewed the car Archie sorted out the Finance which was quick hassle free and a great deal. Once that was sorted took the car for a test drive. Then Archie did the rest. All paperwork, taxed the new car all within a couple of hours. Great service, quality cars. So much so we returned a few days later to get my wife a new car.

called regarding a car purchase, told them i wanted the car offered a deposit and asked for cost to deliver, was told no deposit required everything was in place, this was on monday, i was advised i would get a call next day with delivery costs and there bank details for payment , i was told car was available and in the showroom , on tuesday i received no contact nothing, so i waited until 4pm and called them , the reply was the car as been sold, and the buyer left a deposit on friday , why was the car still advertised on autotrader, why was the car still offered to me on monday yet sold on friday, and why did you not contact me asap to let me know. failure to communicate with each other.lack of communication and hours wasted getting insurance , and everything in place, to add to this was told the car had done 1000 miles yet the images shows the car as done almost double this ?? . company doesn't deserve 1 star also doesn't deserve my custom, not good enough. poor awful experience, now back to drawing board and start searching all over again, enjoy your 1 star. very frustrated

update
i offered 5k deposit to secure they refused said it was not required and the car was mine ????

Great, friendly efficient service. Viewed car on Autotrader on a Saturday, made enquiry, Russel Stoneman was really helpful sending an honest detailed video. Finance was sorted quickly and easily. Russel even picked me up from train station on the Monday morning and finalised everything at showroom. Really friendly service, non pushy, didn’t force unnecessary extras on to the price. Very pleasant to deal with and highly recommended. Car was a good price as well!

My experience at Britannia Motors was a positive one, staff were friendly, approachable and helpful. They helped me purchase the car I was looking for and was able to answer any questions I had. A big thing for me was that they didn’t make me feel pressured in making my purchase which some dealers do. They also gave me a good price for my old vehicle.

I am a really happy with my new T Roc and would definitely recommend them.