Love this service, easy trip to North Yorkshire and London, good value. Would be 5 stars but since the departure times changed to 9am and 11am it's not quite as convenient for us
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brilliant staff and service from King’s Cross/Sunderland staff was first class and always asking if I was ok from booking to getting here I’ve no complaints at all
Used to take Grand Central to London every week for 5 years before deciding to pay more money to LNER. GC trains are ancient and really starting to feel like they are falling to bits, uncomfortable an... Se mer
Coach: D Temperature: ~30°C My journey from Bradford to London King’s Cross with Grand Central has been extremely uncomfortable. Coach D has no working air conditioning, and with temperatures around... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Buy cheap train tickets online on Grand Central Rail with no booking fee. Get live travel updates, train times & UK train station information
Kontaktuppgifter
Northern House, Rougier Street, YO1 6HZ, York, Storbritannien
- 0345 603 4852
- customer.services@grandcentralrail.com
- www.grandcentralrail.com
3,5
Medel
646 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
On time clean friendly conductor who…
On time clean friendly conductor who even gave a old guy time to find his railcard in is phone
25 april 2026
Omdöme utan inbjudan
Always delayed
Always delayed! and they don't even have the delay compensation like other companies do for less than 60 mins. Their seats are so outdated too. Avoid this trainline.
25 april 2026
Omdöme utan inbjudan
The worst railway service in the UK
The worst railway service in the UK. I don’t even know how it’s still in operation. There’s not a single time I booked grand central and they didn’t delay
25 april 2026
Omdöme utan inbjudan
Poor train and seat design
King's Cross north. How did you get these trains so wrong! Luggage storage above takes very little. Virtually empty space with everyone's cases, bags and rucksacks on floor.
The seats are made for people under about 5 foot 10 inches. The shoulders hit the upper pads of seats forcing a slouched position. The only good appears to be leg space. Which is just as well as required for slouched position with bag between legs.
19 april 2026
Omdöme utan inbjudan
No ventilation
No ventilation, absolutely roasting from London to Doncaster. Cramped and outdated
15 april 2026
Omdöme utan inbjudan
Poor all round
Paid for a service that wasn't fulfilled - 1st class upgrade - no staff helping/food/toilets out of order / seats not reserved.
Staff did appear eventually but sat down.
Applied for a refund - was told I would get this via paypal roughly a month ago. Refund hasnt been paid and now emails are being ignored.
Avoid unless you need to use them and dont pay for upgrades.
8 mars 2026
Omdöme utan inbjudan
Abusive conducted which admin staff are…
Abusive conducted which admin staff are covering up
9 mars 2026
Omdöme utan inbjudan
Shocking experience
The worst train journey I've ever had, the air con was not working on our carriage so it was like travelling in a sauna for 3 hours. Would of been nice if would've offered free cold water to us.
Also not all the toilets were in operation. I'll stick to LNER with there modern trains in the future.
6 april 2026
Omdöme utan inbjudan
Excellent Company with excellent staff
Always the most comfortable journeys l, best seats of any operators. Excellent value refreshments and great staff.
4 april 2026
Omdöme utan inbjudan
One of the best train companies .
One of the best train companies .
The trains are always on time and very clean .
4 april 2026
Omdöme utan inbjudan
Grand central really is the best train…
Grand central really is the best train operator.
2 april 2026
Omdöme utan inbjudan
Out dated carriages with very poor…
Out dated carriages with very poor facilities. Often you will have to stand on journeys out of London.
Staff are awful.
When booking through trainline make sure to avoid all Grand central trains.
29 mars 2026
Omdöme utan inbjudan
Reliable rail travel
Reliable rail service, nearly always on time, never on strike and the costs are more than fair.
27 mars 2026
Omdöme utan inbjudan
Just giving five stars to Joey (think…
Just giving five stars to Joey (think that’s he’s name) on the 8am train to London to York today. As despite an obvious lack of staff, he was running the refreshments, doing announcements and looking after everyone. Wish everyone was as awesome as this guy!!!
27 mars 2026
Omdöme utan inbjudan
Dreadful 'first class'
No wifi
No food - just cheap snacks
Unprofessional service
Book LNER instead
22 mars 2026
Omdöme utan inbjudan
My selected train was cancelled due to…
My selected train was cancelled due to no fault of GCR.
The GCR/Hull Trains rep at Kings Cross gave accurate information about LNER ticket acceptance, and I boarded the next available service to York, and had a swift transfer to TPE to Thirsk. Helped by being greeted by a train manager on the LNER service who was an ex GCR employee.
17 mars 2026
Omdöme utan inbjudan
Comfy seats scenic views good staff…
Comfy seats scenic views good staff quality foid & beverages at a good price plus on time
10 mars 2026
Omdöme utan inbjudan
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