The staff are very Helpful, Friendly and Professional. Most importantly, they are very transparent and knowledgeable about all things property survey related, which reassures my trust in their servi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We've unfortunately had 2 house fall through and are now on our third survey. Sophia has been amazing every time. I've also recommended her to a family member of mine and she was amazing to them too!... Se mer
I had a very good experience with the survey of my flat. James Duffy was extremely professional, thorough and helpful throughout the process. He took the time to explain everything clearly and was alw... Se mer
I spoke to Cameron Rafferty this morning after a conversation last week. Absolutely no pressure put on me at all, was more than happy to answer all of my first time buyer questions with non-jargon lan... Se mer
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Företagsinformation
Skrivet av företaget
GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.
Kontaktuppgifter
The Hall Barn, OX49 5TP, Oxfordshire, Storbritannien
- 01844873300
- enquiries@gotogroup.co.uk
- www.gotogroup.co.uk
4,8
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sophia has been great
Sophia has been great. I spoke to Sophia at the start of my process about my quote. She listened and explained everything to me. She gave me to time to think about things so I felt no pressure at all. My survey appointment has now been booked and I’m waiting to have that done. Great service
21 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
Thank you so much for your kind review, we are delighted to hear what a lovely job Sophia has done for you. Thanks for choosing the GOTO Group.
We spoke to Libby regarding booking a…
We spoke to Libby regarding booking a survey . She couldn't have been more professional and friendly. She has great knowledge of the service she was providing and nothing was too much trouble for her . All in all a very good experience and service
23 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
Ah thank you for your kind words about our lovely Libby, we are so pleased to help and thanks for choosing the GOTO Group.
Smooth process so far and conveyancing…
Smooth process so far and conveyancing and surveyor process is moving ahead as expected. Communication has been good and clear, I would recommend them. Pleased with Andy Munro’s work in particular. Thanks
23 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
Thank you for your kind review and we are pleased to hear everything is going well so far! Thanks for choosing the GOTO Group.
Second time using GOTO and I recommend a hundred times over
This is the second time I have used GOTO for a Level 3 house survey. This time I spoke with Cameron on the phone who was extremely polite and efficient. It is refreshing to deal with a company so effortlessly.
22 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
We do love it when our customers come back to us and are so pleased it all went so well for you. Thanks for letting us know and thanks for choosing the GOTO Group.
Great Service
Clear information within the quote. Cameron answered my questions with care and by ensuring he had checked with a colleague. He was warm and friendly. He explained the steps I needed to take to make a booking. Very helpful and professional.
21 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
Thank you so much for your review, and we are so pleased to hear how well Cameron looked after you. Thanks for choosing the GOTO Group.
Very pleasant experience dealing with…
Very pleasant experience dealing with knowledgeable staff who gave clear advice. Sophia was helpful but not pushy and explained everything with great clarity.
21 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
We are so pleased to hear about what a positive experience you had, thanks for choosing the GOTO group.
Sophia our handler was absolutely…
Sophia our handler was absolutely superb, very efficient service and everything explained clearly and in a friendly and professional manner
21 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
How lovely to hear, thanks for letting us know and thank you for choosing the GOTO Group.
Great positive experience with the Goto group thanks to Joe Steadman
Had a positive experience with the Goto group with big thanks from Joe Steadman. He guided and assisted me to make an informed decision based around knowledge and facts. He was extremely pleasant, friendly and easy to talk to. Also, he was happy to help get my survey performed in a timely fashion which made me ecstatic.
Overall great experience with the Goto group thanks to Joe!!!!
21 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
That's such a lovely review - thank you for taking the time to share your experience, we do appreciate it. Thanks for choosing the GOTO group.
Your company was recommended by Hunters…
Your company was recommended by Hunters estate agent
Joe went through the process of a survey on the property I wish to buy
He was polite professional and patient through out each call
20 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
We are so pleased that we were able to help you and thanks for choosing the GOTO group.
Happy first time buyer!
As a first time buyer, I had many questions and Lewis Hall from the GoTo group was amazing from start to finish. From the get go, he was polite and professional, answered all my questions and even gave me a follow up call as I had asked to delay the survey for a few weeks. When I finally, decided to go ahead with the survey a few weeks later, Lewis sorted it all out for me the same day. Excellent service!
20 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
How lovely to hear, thanks so much and we hope everything goes well for you with your first property purchase! Thanks for choosing the GOTO Group.
Joe was fantastic from start to finish
Joe was fantastic from start to finish, followed up, and explained the process of booking my surveyor. Joe has kept me fully updated, contacting me via telephone and email, and through correspondence, he explained the process from start to finish. So impressed with Joe and his professionalism, so far so good. Thank you
20 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
Thank you so much for your kind review, it is much appreciated and we love to hear how well our team are helping our customers. Thanks for choosing the GOTO group.
Svar från GOTO Group
This is great to hear, we are pleased Chris did a great job for you. Thanks for choosing the GOTO group.
Very polite and helpful on the phone…
Very polite and helpful on the phone helping sort stuff out at a very hectic time Harry was very good would recommend
17 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
Thank you, we are so pleased to hear we could help and thanks for choosing the GOTO group.
very professional ryan pervezof of…
very professional ryan pervezof of goto provided me with a good clear and transparent service on my property survey.
very happy with the service
9 juni 2026
Omdöme utan inbjudan
Svar från GOTO Group
Thank you for your kind revie and we are pleased to see how Ryan was able to assist. Thanks for choosing the GOTO group.
Svar från GOTO Group
Thanks for your review - we do try to make things easy to arrange. Thanks for choosing the GOTO group.
Friendly and knowledgeable
Spoke to Harry and he was extremely friendly and knowledgeable. Fantastic service
15 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
Great to hear how Harry was able to help you, thanks for choosing the GOTO group.
Excellent service
Excellent service, recommended. Joe was knowledgeable and explained everything clearly. Everything was quick and precise.
15 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
Thanks Paul we appreciate your review and thanks for choosing the GOTO Group.
It’s got to be said Ryan was nothing…
It’s got to be said Ryan was nothing but excellent! He did everything to make me understand why they are so highly regarded. I’d GOTO to them again (sorry I tried so hard to resist) but they are seriously good.
6 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
We have to work with him and now he will be unbearable! seriously though thanks for your review, we do appreciate it and be sure to GOTO us if we can help in future!
Excellent service
Our estate agent recommended GOTO to us for level 2 home survey. They were quick to respond and Rebecca was very helpful in booking in the survey. She was very efficient and explained the procedures well so I know exactly what to expect.
15 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
We are so pleased that Rebecca could help you, and thank you for choosing the GOTO Group.
Joe Davies was super helpful
Joe Davies was super helpful, friendly and efficient. Made the process very easy to deal with. Thank you
15 juli 2026
Omdöme utan inbjudan
Svar från GOTO Group
That's so kind, thanks for your review and thank you for choosing the GOTO Group.
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