GOTO Group Omdömen 

2 444
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The staff are very Helpful, Friendly and Professional. Most importantly, they are very transparent and knowledgeable about all things property survey related, which reassures my trust in their servi... Se mer

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Betygsatt 5 av 5 stjärnor

I spoke to Cameron Rafferty this morning after a conversation last week. Absolutely no pressure put on me at all, was more than happy to answer all of my first time buyer questions with non-jargon lan... Se mer

Betygsatt 5 av 5 stjärnor

Katie Wilcox-Smith completed a level 3 survey on our home. We received the report the next working day and a late night email query was responded by with a phone call the next day. The survey was... Se mer

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Betygsatt 5 av 5 stjärnor

We had a fantastic experience with Sophia Jennings. She took the time to explain the different levels of home surveys clearly and thoroughly, and recommended the most suitable option for the house we’... Se mer

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Företagsinformation

  1. Onlineauktion
  2. också i
  3. Besiktningsman
  4. Fastighetsauktion, auktionsförrättare
  5. Hypoteksmäklare

Skrivet av företaget

GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(2 444)

616 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

We had a fantastic experience with Joe…

We had a fantastic experience with Joe Sweetman, who advised us on our house surveys and was incredibly knowledgeable, professional and helpful throughout the process.

Joe took the time to explain everything clearly, gave us honest and sensible advice, and was always happy to answer our questions. His knowledge and guidance gave us real confidence that we were making the right decisions and helped make what can be quite a stressful part of buying a house feel much more straightforward.

We really appreciated how approachable and reassuring Joe was, and we would have no hesitation in recommending him to anyone needing a survey. Excellent service from start to finish — thank you, Joe!

5 oktober 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

We are so pleased to hear that Joe was able to assist you through the house buying process and we do know it can be complicated. Thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

They've been incredibly helpful in…

They've been incredibly helpful in taking me from the initial stages of engaging with solicitors and through to conveyancing. They made it very simple and did all the leg work for me. Would definitely use them again. Special shout out to Andy Munro who was the main person I was in contact with. Really lovely, knowledgeable, and put me at ease through the whole process.

4 oktober 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

Thank you for your kind review, its great to hear what a lovely job Andy has done for you. Thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

House Survey

Had a dealing with these guys for getting a house i’m purchasing to be surveyed. Joe & Harry on the phone are great guys, no unnecessary up selling, straight to the point with a great recommendation. Still yet to have the survey completed. however, more than happy to give these 2 a 10/10

1 oktober 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

We do love a 5* 10/10 review - thanks so much for letting us know what a great double act Joe & Harry are. We are sure you will be just as pleased with your survey. Thank for choosing the GOTO Group.

Betygsatt 1 av 5 stjärnor

Absolute VIRUS of a company.

DO NOT give them your details or submit a quote. They will HOUND you afterwards and even if you tell them you're not interested and to remove your details - they don't!
So far they have called me, emailed me, left voicemails and texted me a total of SEVENTEEN TIMES in a week and a half. I have now told them on the phone and via email THREE TIMES to remove my details and stop contacting me but they haven't honoured that!!
Absolute virus of a company as soon as they get your details.
I wouldn't go near them even if they had competitive prices. Needless to say we went with another company!
You are in breach of the Privacy and Electronic Communications Regulations (PECR) and UK GDPR and I will be reporting you to the ICO.

1 oktober 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

Good afternoon, we are sorry to hear that you have felt that our team have overwhelmed you. I can see that both your estate agent and mortgage broker had referred you to us for a survey and as a result two members of our lovely team were trying to support you. I can see that you had asked us for quotes and often it is a matter of urgency that a survey is completed. Rest assured your request of 'Right to be Forgotten' under UK GDPR regulations has been received today and acknowledged to you. This will now be actioned as a matter of urgency and the team are aware that you do not require any further assistance. We do wish you well with your home purchase.

Betygsatt 5 av 5 stjärnor

Joe Sweetman was my go to person at…

Joe Sweetman was my go to person at GoTo Group and he was very helpful in handling my queries as well as explaining the entire process which was very helpful for me as a first-time buyer. Generally, I would also recommend GoTo as they appear to know their stuff!

30 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

Thank you for your kind review, its great to hear what a good job Joe did for you. Thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

Highly Recommend

Cameron R has helped us through every stage of the process and has been anmazing and reactive to my queries. The report we received was very detailed and I would highly recommend GoTo groups services especially given Cameron’s wonderful service

28 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

That's great - thank you for letting us know how helpful Cameron was. Thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

A excellent company.

A excellent service ,very quick to respond to any questions, very professional and friendly. Kept up to date,on all details. The price came as a very pleasant surprise.

28 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

Brilliant - thanks for letting us know and we are pleased we were so competitive with our pricing. Thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

Knowledge and helpful service

Very happy with the service given so far, dealt with a gentleman called Joe Sweetman concerning a survey , he was very knowledgeable, efficient and helpful throughout the initial process.

22 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

Great to hear how helpful Joe was, thanks for letting us know and thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

Excellent service – clear, quick and helpful

Rebecca Smith was brilliant at explaining the different types of surveys available. She clearly talked me through what was included at each level, what would be covered in the report, the level of detail and photographs provided, as well as how long the survey would take and when I could expect to receive the report. Everything was explained, booked and sorted over the phone within half an hour. As communication can be difficult around my job, I really appreciated how quick and efficient she was throughout. Highly recommend particularly if this process is new to you.

26 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

What a lovely review for our Rebecca, we are so pleased we could help you and thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

Libby De Gelas & GoTo - 5 Stars

Dealt with Libby De Gelas.

Efficient, professional and very informative. This is the second time I worked with Libby and the GoTo group; I didn't bother getting other quotes etc. the second time around as I knew these guys would take care of everything.

23 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

What a great review for our Libby and our services, thank you so much and its so kind of you to let us know. Thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

Joe was very good

Joe was very good, quick responses and made sure everything went smoothly. Cheers Joe

22 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

This is so nice to hear thank you and thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

Great service

Joe was very helpful, the process was quick and easy.

22 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

We are so pleased, thanks for letting us know and for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

Very professional and efficient service…

Very professional and efficient service from Harry, impressed with consistency of communication, quick simple payment, and they handle timings with estate agents too!

21 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

What a lovely review, thank you for letting us know and for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

I just wanted to say a huge thank you…

I just wanted to say a huge thank you to Cameron Rafferty for all your help.

21 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

Cameron is doing a great job! thanks for letting us know and for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

Very thorough work from Chris Regan

Very thorough work from Chris Regan, who was also very helpful on a follow up call.

15 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

Thank you for your kind review - we do appreciate it and its great to hear how Chris could assist you. Thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

We had RICS level 3 Building completed

We had RICS level 3 Building completed; turnaround time was very fast I think less than 3 days. Later on had a call with our surveyor - Robert Mons, who was very helpful in explaining any questions we had basis the report. With his suggestion, we also completed additional inspections for our own peace of mind. Very happy with the service.

3 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

This is so lovely to hear and we are very pleased that Robert could give you such peace of mind. Thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

My experience with GOTO group has been…

My experience with GOTO group has been excellent. I have had GOTO group complete two surveys, both times - response times have been excellent. Any queries were answered within a couple of hours. Thankyou Nicole for making the process a good experience.

James Hagan

18 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

We do love our returning customers and are so pleased we could help you twice now. Thanks for choosing the GOTO Group.

Betygsatt 5 av 5 stjärnor

No complaints

No complaints, the survey was very clear and precise. There were a few things i wanted to clear up over the phone and Chris Regan' my surveyor talked me through all of my concerns. Could not recommend enough!

17 september 2026
Omdöme utan inbjudan
Logotyp för GOTO Group

Svar från GOTO Group

Its great to hear how Chris could assist you. Thanks for letting us know. Thanks for choosing the GOTO Group.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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