Exceptionally difficult to speak to anyone regarding an online order. Telephone messages left and emails sent are not responded to. Still waiting for my order; was assured today the order would be d... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
How do i start.... Today i had to ring Gordons Chemist Head Office as we had sent a parcel to them in error worth £700.00. Peter who i spoke to went above & beyond for us He traced our parcel & c... Se mer
I was looking for a Joop fragrance and a search found this company selling it at half the price of Amazon. I hadn't heard of them before and was a little reluctant, but saw they had good Trustpilo... Se mer
My Sarah Jessica Parker perfume set was a Christmas present for my wife and is beautiful. It arrived promptly and well packaged and even had some free skin care sachets in the package too. When I phon... Se mer
Företagsinformation
Skrivet av företaget
Gordons Chemists are Northern Ireland's leading independent pharmacy chain. We serve thousands of patients and customers every day on the high street, from more than 60 pharmacies across Northern Ireland and Scotland. We hope that you're satisfied with the service that you've received from us. If something wasn't right, we'd like you to tell us about it, because that will allow us to rectify it - both for you, and for the customer who'll place an order with us tomorrow. And if we did something well, we'd be delighted to hear about that too. Not to give ourselves a pat on the back, but to make sure that we can keep on doing what we do well. Thanks for your time.
Kontaktuppgifter
74 Scarva Road, BT32 3QD, Banbridge
- 02840 669000
- info@gordonsdirect.com
- www.gordonsdirect.com
4,2
Bra
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I never got the parcel i paid for since…
I never got the parcel i paid for since the postman marked it as delivered but obviously decided to steal it so im down £12 for nothing 😡. I won't ever be shopping on gordons again.
25 maj 2023
Omdöme utan inbjudan
Svar från Gordons Chemists
Dear Deala,
Thank you for taking the time to leave this review.
We are so sorry to learn about the issue wth your parcel. Would you mind emailing us more information including your Gordons Direct order number (It will begin with 21001...) to info@gordons-chemists.com and we can assist you further.
Thank you in advance.
Best wishes,
Charlotte | Gordons Direct
Great price and super fast delivery
Great price and super fast delivery, will be purchasing again
5 juni 2023
Omdöme utan inbjudan
Was searching for a specific item I…
Was searching for a specific item I found on the Internet and your pharmacy was the only place that stocked it. Thankyou so much for quick delivery and super notifications on delivery
8 maj 2023
Omdöme utan inbjudan
I did not receive the product ordered
I did not receive the product ordered.
L'ORÉAL and hair styling cream Light was ordered
but L'ORÉAL hair and beard styling cream medium was delivered.
16 maj 2023
Omdöme utan inbjudan
Svar från Gordons Chemists
Dear Rob,
Thank you for taking the time to leave this review.
We are so sorry to learn about the issue wth your items. Would you mind emailing us more information including your Gordons Direct order number (It will begin with 21001...) to info@gordons-chemists.com and we can assist you further.
Thank you in advance.
Best wishes,
Charlotte | Gordons Direct
Thank you very good
17 maj 2023
Really good service and delivery
Really good service, good price for my electric toothbrush. Speedy delivery.
16 maj 2023
This perfume store is a haven for…
This perfume store is a haven for fragrance enthusiasts. With its extensive collection of exquisite scents from renowned brands, it offers an olfactory journey that indulges the senses.
12 april 2023
Omdöme utan inbjudan
Excellent service and the most…
Excellent service and the most competitive price. Fast, efficient and very well packaged. Will definitely use Gordon’s again.
16 april 2023
Bought from Gordon’s before great value…
Bought from Gordon’s before great value and always delivered on time
16 mars 2023
As advertised
16 mars 2023
It's delivered with very careful and…
It's delivered with very careful and good packing. Thank you
16 mars 2023
This perfume has a floral scent that's…
This perfume has a floral scent that's perfect for spring and is long-lasting without being overwhelming.
2 mars 2023
Omdöme utan inbjudan
Branded items at excellent prices
Branded items at excellent prices. Extremely well packaged with fast delivery.
15 mars 2023
Will definitely use again!
I was very glad to find those products I have been looking for on the website.
Delivery within advised time
10 mars 2023
Omdöme utan inbjudan
I ordered item well over a week ago and…
I ordered item well over a week ago and the service and customer service has been awful you used a company who would deliver on time and track where they where so you can plan your day now you use the awful service of royal mail not good?
you did send me a email to say thank you for using your business and staying with you well until you change your way this will not happen you wanted my opinion
I have already sent an email to customer service but awful response
16 mars 2023
Omdöme utan inbjudan
Svar från Gordons Chemists
Dear Colin
Many thanks for taking the time to leave us this feedback.
Thank you for providing us with the information we needed to look into your order for you.
We're pleased to learn that this was delivered to you on 21st March, and we trust that everything is suitable for you.
Please don't hesitate to contact our Customer Services team if we can be of assistance in any way at all.
Best wishes, and thank you again for shopping with us.
Peter | Gordons Direct
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