Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... Se mer
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We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happ... Se mer
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Returning to Gooutdoors after a while away pleased all were so friendly - wanted a new governor set for my Cadac Safari bbq - governor on shelf and pipework but no quick-release connector, showing 4... Se mer
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Josh and jo made the purchase super easy, especially as an item was out of stock. Did everything they could to get me a sale item and keep the deal worth while. There was a lad upstairs on cam... Se mer
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Skrivet av företaget
Skrivet av företaget

Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Popped in for a few camping/bugout supplies. Grabbed a Eurohike Lantern and a Gerber STL 2.5 folding knife. Got to say both are fantastic quality, the lantern is far better brightness than I expected and the blade looks to be a good quality for the little jobs like rope trimming and repairs. Tested and sharpness seems fantastic.
Was served by Tom, friendly chap and quick service too.
10/10 always reliable for camping/emergency gear.

Svar från GO Outdoors - Stoke
Tom was very friendly and helpful! Great experience will be back!

Svar från GO Outdoors - Stoke
Hayley was amazing.
She went above and beyond my expectations and really made my day. I felt i was treated like a VIP.
Tom was really friendly and informative and smiley.
Well done both, i know what this feedback means.

Svar från GO Outdoors - Stoke
Tom was very polite and efficient! Other staff were helpful too. Store was tidy.

Svar från GO Outdoors - Stoke
Bought an electric bike. Had done some research before hand so knew roughly what I wanted. Was served by Kyle who was friendly, approachable and knowledgeable. Great service. Thank you Kyle :-)

Svar från GO Outdoors - Stoke
Love the products but the click and collect is a joke, no emails or texts, had to just wing it and go in store and ask after around 10 days of no correspondence, guy who sorted it out in store was sound though got it squared away for me, didn't get his name

Svar från GO Outdoors - Stoke
Great shop briught a wet suit and swim shoes good quality and excellent prices, Harry served us very friendly young man , thank-you

Svar från GO Outdoors - Stoke
Harry was very helpful explaining about what i need to do with my new tent and how the warranty works

Svar från GO Outdoors - Stoke
We waited 40 mins to be served.
The service given by Theresa was certainly worth waiting for. Her knowledge and attentiveness was outstanding. As a sufferer of Plantar fasciitis I was over the moon with her help and suggestions. I left the store very happy with my new Brooks trainers.

Svar från GO Outdoors - Stoke
Spoke to Joel D about the tent poles for our OEX Roof Tent that were damaged in use. He was so helpful and obviously knows his stuff. He gave us suggestions on their use and after inspection replaced the damaged poles. Thank you.
Katie D was very friendly greeting us at the store entrance too.

Svar från GO Outdoors - Stoke
Guy working in walking boots department was really helpful, got us the right size and gave good advice sorry I didn't catch his name. Rory on the till was great really friendly helped sort out membership saved us over £100.

Svar från GO Outdoors - Stoke
Very positive experience in store, especially at the till. I was served by Tom who was extremely welcoming and patient, especially as I was struggling with two restless kids! Thanks Tom!

Svar från GO Outdoors - Stoke
Kyle was exceptional in guiding me towards the osprey rucsack that best suited my needs. I was hesitant to go for the nebula but he reassured me in both the quality of the product and the fit. Genuinely appreciated his support! ☺️

Svar från GO Outdoors - Stoke
Headed straight here from work to get a changing robe I saw last time I was in! Got to the check out and was greeted by Harry who was bubbly and had a big smile on his face. Really brightened my day after work stress. Great asset to the team and just an overall lovely person! Thank you

Svar från GO Outdoors - Stoke
great selection of stuff, really nice and open layout too, decent prices especially if you’re a member
tom was super patient and helpful when my membership was going awol at the till as well, lovely dude

Svar från GO Outdoors - Stoke
Thanks to Paul, our shopping experience for a beginner angler, was a learning experience and a pleasure. Paul was not only knowledgeable but also very patient. He explained everything to my son and even took time to draw diagrams to help explain things even better. He found everything we needed. Nothing was too much trouble.
We will definitely be returning. Thanks again. Paul is a definite asset to your store.

Svar från GO Outdoors - Stoke
Josh and Harry know their products and what quality customer service looks like. Nice one, Gentlemen.
Thank you for the advice and customer service experience today. Quality.

Svar från GO Outdoors - Stoke
Always like shopping in Go Outdoors. Fantastic member discounts, friendly and knowledgeable staff. I was served by Tom on my last visit, who went above and beyond to answer my questions on Hiking, compasses and maps. 😊😊😊

Svar från GO Outdoors - Stoke
Kyle was amazing at helping with the cycle scheme and ensure long the bike was ready for me to collect. Very good member of staff should be a sample to the rest of :)

Svar från GO Outdoors - Stoke
The staff were so helpful and resolved out online order and purchase issue. They really sorted it out quickly and efficiently. Tje atempts to sort this out on line were hopeless we filled in a form and never got a response and when calling I was not prepared to wait 25 minutes and tried on several occasions - thanks again to the 2 great staff at the store for Helping us.

Svar från GO Outdoors - Stoke
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.