Great service in my store at Scarborough...easy to return / exchange on line items for different size. Also the store staff are super helpful and friendly, Great selection of camping equipment stock... Se mer
Företaget har svarat
Plats
Byt platsNewborough 84-85, YO11 1ET Scarborough, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The sales assistant, Sam, gave good advice, enabling me to choose the correct size of shoe. Nothing was too much trouble: she was very helpful and courteous. Thank you.
Företaget har svarat
Everything was done quickly and ready to be collected. No issues at time of collection. Only issue is new membership card etc has still not been received. This is a good two weeks now. To be followed... Se mer
Företaget har svarat
Today we were served by a lovely guy called David. He was so helpful and gave us lots of advice about which walking boots for a Duke of Edinburgh expedition. He was very patient and kind (hunting dow... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Scarborough (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Newborough 84-85, YO11 1ET, Scarborough, England, Storbritannien
4,6
Utmärkt
117 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic service
Fantastic service, patient, honest and knowledgeable staff whilst I decided what walking boots to buy. Highly recommended. Particular mention to Luke and Sam.
23 april 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Person serving me was polite and made…
Person serving me was polite and made my order quickly and efficiently. Item only available in store but not in stock so had to be ordered. Why use Evri as a courier? Box arrived battered but item inside was intact.
26 april 2025
Svar från GO Outdoors - Scarborough (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent service and value
Excellent service and a great deal on Scarpa walking boots
25 april 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
good shopping experience
The service was prompt, offering help and advice when needed. We were served by Izzy and David who did everything to make our shopping experience pleasant.
16 april 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great Customer Service
David was extremely helpful and showed great customer service. Thank you :)
18 april 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service, bagged a bargain too!
David was very attentive, patient & advised in a friendly but informative manner, helping me make the right choice (&get a bargain too) in my walking boots. He also made sure our members card was up to date so we only paid the members price.
3 april 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Serve quickly but not hassled
Serve quickly but not hassled, very helpful but not over bearing, we were allowed to take our time and make our informed choice. Would shop there again. We were served by Evie, thank you.
5 april 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Staff were extremely helpful great…
Staff were extremely helpful great knowledge of items i was purchasing thank you to Sam in particular for her assistance in my purchases aswell as informing me my card was about to expire
1 april 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent Customer Service
I purchased a pair of Merrell walking boots today and much appreciated David's help and advice. He was courteous & professional and he provided excellent customer service. Thank you David.
2 april 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
David and Izzy were both really…
David and Izzy were both really helpful- informing me of my options as the item I wanted wasn’t available in store in the right size and then ordering if for me with free home delivery - if they hadn’t have pro actively told me the options I would probably left without making the purchase !
27 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I wanted to buy a mid range sleeping bag but was unsure about which one. It was good to get advice e from Luke who explained the different temperature range for each bag.
I wanted to but
21 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We were served by David who was…
We were served by David who was amazing. But all staff in the shop were brilliant.
22 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Scarborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Not in stock but ordered what I…
Not in stock but ordered what I wanted,and delivery to home.Served by Sam she was very helpful and efficient.
19 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great staff
The staff in the Scarborough store are always a delight. Need a bigger premises though!
14 mars 2025
Svar från GO Outdoors - Scarborough (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Scarborough (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Scarborough (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Shopping for walking shoes
Served today by Sam, a very helpful and polite assistant, buying new walking shoes for both myself and my husband, having had to try on various sizes and designs, thus meaning Sam was up and down to the stock room on at least 3 occasions came back with a smile on her face each time, great shopping experience today, thank you Go Outdoors
5 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and we managed to get just…
Very helpful and we managed to get just what we came for thanks to David at the Scarborough shop.
20 februari 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
David was very friendly and knowledgable
David was very friendly and knowledgable
22 februari 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Scarborough (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.