I needed a new bag at short notice for a scramble on Tryfan. The shop assistants were polite, helpful, and knowledgeable, and gave me good advice on the different options available. After conside... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent support from James, Phil and the whole Go Outdoors team in Porthmadog today - we needed to do some 'emergency' tent shopping on day 2 of our holiday here. (Our 15 year old tent gave up last... Se mer
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Tyler was really knowledge and helpful and was able to answer all my questions before deciding on which pair of walking trousers to purchase. It was so good to talk through what I was looking for a... Se mer
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Absolutely fantastic service, we come to Bala for the bank holiday and our tent decided to pop in 3 inner tubes so we was literally doomed rang this place up and they stayed open for us and Tyler, Aro... Se mer
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Företagsinformation
Om GO Outdoors - Porthmadog (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Penamser Road, LL49 9NY, Porthmadog, Storbritannien
- 01766 800081
4,7
Utmärkt
475 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från GO Outdoors - Porthmadog (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Bought a tent today
Bought a tent today. Fantastic customer service. Helpful, knowledgeable staff. I was served by Phil and another person. Both very friendly and happily made time for all my questions!
4 april 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Porthmadog (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Staff that I asked about products where…
Staff that I asked about products where knowledgeable and helpfull
3 april 2025
Svar från GO Outdoors - Porthmadog (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service from knowledgeable staff…
Great service from knowledgeable staff and great value
21 mars 2025
Svar från GO Outdoors - Porthmadog (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent service sorting a problem
I returned my boots with a problem and the staff at Porthmadog branch have gone the extra mile to sort me out , unlike the manufacturer who like many suppliers these days prefer to be uncontactable. Many thanks and see you again.
13 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Porthmadog (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Staff very helpful and very…
Staff very helpful and very knowledgeable
We were not sure which gas bottle we needed but staff explained it all to us and suggested what we needed to buy
Fantastic Service
13 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Porthmadog (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Staff were dismissive
Staff were dismissive. When I asked for help from an assistant she started talking to her colleague in English but half way through switched to Welsh. What would you think was happening in that situation? You would think they were talking about you in a negative way. Totally unprofessional staff and I’m certain I wouldn’t use this store ever again.
10 mars 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Porthmadog (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Good selection of outdoor wear, and prices
Pretty good selection of outdoor wear, with a variety of prices and quality to suit most purses. Helpful friendly staff, who don’t ‘jump’ on you as looking round,
Alfie at the till was very helpful, as I hadn’t got my GoOutdoors card, and he had problems finding me, despite shopping with you about 6 months ago. He was able to sort it all out for me though, and quickly too - good memory!
26 februari 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Porthmadog (Express)
Thanks for the 4 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Amazing
Amazing, helpful Staff who see value in their loyal customers ☺️
22 februari 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Porthmadog (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Very good service from the crew.Went…
Very good service from the crew.Went yesterday to get myself some hiking shoes but unsure with what option to go for.Luckily Alfie a staff member was very helpful and helped me pick a very good pair for my hikes , will be coming back more often
16 februari 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Porthmadog (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Exceptional service
Exceptional service, and by no m3ans for the first time. Big thanks to Gareth and crew at GO Port.
5 februari 2025
Omdöme utan inbjudan
Very helpful staff who found what we…
Very helpful staff who found what we were in need of.
30 januari 2025
The assistant was very helpful
The assistant was very helpful, polite and professional.
When I came into return an item he helped me choose something similar with kindness, excellent service from him.
30 januari 2025
Great service and very helpfull staff
27 januari 2025
Great staff
Amazing service from Gareth and the team. Courteous and knowledgable, a great shopping experience.
23 januari 2025
Omdöme utan inbjudan
Great service and advice from Gareth…
Great service and advice from Gareth about a tent. Very knowledgeable about the product. Thanks for the friendly service and biscuits for the dog on a very rainy day!
23 januari 2025
Omdöme utan inbjudan
Been twice in a week because I forgot…
Been twice in a week because I forgot some gear and then my walking boots failed. Very knowledgeable staff who were very helpful both in Guiding me to gear suitable for my needs and making sure I got the best value for money.
22 januari 2025
Omdöme utan inbjudan
Great service
Great service, thank you Gareth for assisting me, customer service brilliant and the issue was resolved, a very satisfied customer!! Thank you!
21 januari 2025
Omdöme utan inbjudan
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