GO Outdoors - Porthmadog (Express) Omdömen 475

Thank you Gareth for helping us today. Very good customer service ,polite and went out his way to help.

Great shop. Amazing staff.. Alfie was an absolute legend. A true flash back to 1st class customer service, even helped us carry everything to the car. What a guy.

I was buying an air tent. At the store I was greeted and immediately helped.
After one question, Gareth was called and he, not only gave me all the information I wanted, but even suggested an alternative. I bought the alternative.. a Rydal Air 400 tent.
The service was second to none.. excellent.

Thank you Phil for your assistance today in purchasing our cadac gas barbecue and helping us get the right accessories and parts for what we required also your knowledge of the item. Can’t fault any of the team as all played a part in an enjoyable shopping experience.

Great service and friendly manner. Phil talked all about how to look after our new pair of walking boots and an existing pair. He was super helpful. Came out with a great pair of boots, cleaner and knowledge on how to care for our boots. Thank you very much

Gareth was so helpful today. Got us a piece of equipment we desperately needed in order to camp.
The product was out of stock on the front shop but he managed to get his hands on what we needed. Gave great advice on some kit that we also brought for our trip. Super friendly, chatty and really helpful. Second time he’s saved us in 18 months!
Thankyou Gareth!

Amazing Service! James was very helpful with tents and carried the bag to the car!

Visited this store as needed a new coat for my daughter, very friendly staff. Would recommend visiting this store if you needed any help with your purchases as staff are brill

Recently visited the Porthmadog store to purchase new walking boots. The team were excellent in advising me on which were the most appropriate ones for me. They took their time and I never felt rushed or forced to buy anything. Always a warm welcome by all the team.

Friendly staff, always happy to help

Great service from two young lads on footwear, very helpful and polite

After our first night of camping, we unfortunately experienced a leak in our tent. We visited this store for advice and were fortunate to meet Phil, the manager. Phil provided exceptional customer service and demonstrated impressive knowledge of tents and waterproofing products. Thanks to his help, our tent issue was resolved, allowing us to continue our trip and enjoy the rest of our holiday.

Phil is a great role model for his team, which is evident in the professional and attentive way they also engage with customers. I would highly recommend this store to anyone looking for outstanding customer service

Had everything I needed and super helpful staff! Will be back again. Thanks

After a day from hell with our tent breaking with awful wind. Our day was soon made so much better by Phil at Porthmadog. We had picked an air tent up, which we’ve never had before. Phil gave us so much advice on the tent and how it works, giving us lots of useful information which we definitely needed and made us feel much more confident putting the tent up. Phil even went out of the way to show us how the tent should be put up properly and show us all the really important parts of the tent. Thank you so much Phil, you’re a star!

Excellent service. Aaron and Phil helped us find what we needed with no fuss and lots of helpful advice.
Well stocked store
Tina

Great store, staff not pushy but were immediately available to give advice and explain things.

Due to their advice I was able to get exactly what I needed, I went in for two items but came out with three 😆and due also to their advice was able to save money.

I've been using the Porthmadog store for many years now for everything from tents and camping equipment to clothing and always been pleased with my purchases, good prices, it's always clean and tidy, but most important, the staff are always spot on.

A nice touch is that dogs are allowed in store.

Having traveled up from Hampshire, I found myself needing some bits as weather was really bad (hadn’t planed well 🙈)
I found this store to be fantastic! Well kept and everything you need, this store should definitely be used as a template for others that I have used in the past around Hampshire.
The staff were also very friendly, helpful and advised me to get the best clothing and equipment. Absolutely fantastic and a credit to the Go Outdoors brand.

Brilliant shop
Friendly helpfull staff- 8 (the shop manager)had plenty of time to give to help us choose our products
Everything we needed was there
Definitely call again for all our camping needs

We enjoyed our shopping trip, and rejoined your discount scheme, giving good savings. To be very honest, your original prices without the discount are very high, I would not buy at those prices. Thank you.

Great range of goods. First class service, staff very knowledgeable, helpful and they give plenty of advice and time to make sure the items I purchased are what I need and that I'm happy with what I have bought.
Gary