We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were really friendly and helpful even though rhe shop was so busy. It's great having Go Outdoors in Macclesfield, as we are local to the countryside it is useful to get your gear without h... Se mer
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I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January. As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're... Se mer
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Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... Se mer
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Företagsinformation
Om GO Outdoors - Macclesfield (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
45 Mill Street, SK11 6NE, Macclesfield, Storbritannien
- 01625 460197
4,9
Utmärkt
964 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First class service.
Anders was knowledgeable, polite and extremely helpful. I didn't realise that buying a pair of boots could be such a pleasurable experience!
18 september 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service once again at you…
Excellent service once again at you Macclesfield store.
16 september 2025
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Macclesfield Shop
Always have great knowledgeable friendly professional service inthe Macclesfield Shop. Great, many thanks
16 september 2025
Svar från GO Outdoors - Macclesfield (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Such good help in choosing walking…
Such good help in choosing walking boots. Anders was knowledgeable and we were not rushed.
17 september 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Staff in store were very patient and helpful, and spent a lot of time advising us on the best purchases for our forthcoming walking holiday.
Excellent shop in Macclesfield.
12 september 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Knowledgeable and friendly staff in Macclesfield
Knowledgeable and friendly staff and good value on camping accessories
11 september 2025
Svar från GO Outdoors - Macclesfield (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Knowledgable staff keen to assist
Knowledgable staff keen to assist. Great advice on some walking boots from Steve. Thanks
22 augusti 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service.
The staff were well informed, professional and provided an excellent service.
8 september 2025
Svar från GO Outdoors - Macclesfield (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
First class customer service
I visited Go Outdoors in Macclesfield to buy a new pair of walking boots. Ethan and Sif served me and were very helpful in providing advice and fetching multiple pairs of boots for me to try on. Excellent customer service and is the perfect example of why we still need physical stores!
6 september 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Friendly and Helpful Service
I was very impressed with the service I got from Amy. She was friendly and helpful. If she didn't know the answer she went and found out the answer. I had been in a few shops in Macclesfield on the same day, in some of the shops the assistants didn't even look up and acknowledge you were there. It was refreshing to get the service I got in Go Outdoors Macclesfield.
7 september 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
lovely
lovely people, great chat and help with very useful membership 😁
30 augusti 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Easy ordering on line for pick-up at…
Easy ordering on line for pick-up at Macclesfield store.
Goods were available very quickly and the staff were very pleasant and helpful when I collcted the order
20 augusti 2025
Svar från GO Outdoors - Macclesfield (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Very impressed by the service.
I was very impressed by the service I received from Sif when I wanted shoes and walking boots. He was very fast in finding lots of shoes for me to try on, appearing twice from the stockroom with piles of boxes, catering brilliantly for my unusual requirements and preferences. He was also very knowledgeable about walking shoes, and knew which brand to recommend. I was very pleased with both my experience and my two new pairs of shoes. Thank you, Sif!
28 augusti 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Great customer experience
I went into GO Outdoors the other day to buy a couple of folding chairs that were on sale. As I was about to buy the chairs I was asked whether I had a loyalty card. I did not and was about to dismiss the idea when the very pleasant and friendly sales assistant, Joe, pointed out the huge discount I would get on the chairs if I were a loyalty card member. I quickly signed up for that card! It took about 30 seconds and I scored a bargain. I was really impressed that Joe cared more about my customer experience and giving me a good deal than just ringing up the sale. I know a loyalty card is an incentive to shop more at GO Outdoors (and they get your data), but as long as I get something out of it too, then we both win.
23 augusti 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
We visited Macclesfield Go Outdoors to…
We visited Macclesfield Go Outdoors to get some walking boots for our granddaughter. Chloe provided excellent friendly service and we found just what we needed.
26 augusti 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Always excellent customer service
We visited Macclesfield Go Outdoors to look for new walking boots for my teenage son. Excellent advice from Steve who was friendly and knowledgeable and took the time to work out which boots would be best for my son. We bought a pair of Merrell boots which he is finding very comfortable and supportive for his ankles.
Great customer service, thank you.
We used to go to the larger Stockport branch but it’s often difficult to get someone to help in there. Whereas, although the Macclesfield branch is smaller, the staff are always helpful and we’re more likely to find what we’re looking for and have a positive experience. So we always go to the Macclesfield branch now. Thanks again.
19 augusti 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Was time to replace my trusty old peter…
Was time to replace my trusty old peter storm boots for a new pair, great boots , and a great price, especially when the very helpful Anders informed me that there was an extra 15 percent off on the bank holiday Monday I was there, great shopping experience, thanks 😄
25 augusti 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful staff
21 augusti 2025
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great experience!
Great experience with Go Outdoors. Brill customer service and love my new camping chairs- thank you Aaron!
12 augusti 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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