GO Outdoors - Macclesfield (Express) Omdömen 894

TrustScore 5 av 5

4,9

45 Mill Street, SK11 6NE Macclesfield, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Sif was extremely helpful and pleasant. Nothing was too much trouble. I tried on several pairs of walking shoes for my awkward feet and felt happy with the pair recommended by Sif. Sif also gave... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Went in just to look at boots for dog walking. Assistant Danny gave impartial good advise so I decided to purchase Berghaus Hillwalkers. Had Gore-twmex previously so know bought quality Thanks Danny... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent customer service from Ggan. Found shoes to try on & promptly went back for larger sizes which ultimately identified the right pair for me. In the meantime had suggested an alternative shoe... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was really impressed with the level of customer service and how helpful the assistant was. She went out of her way to answer my questions about the DofE and photocopied me some information. I will... Se mer

Företaget har svarat


Företagsinformation

  1. Försäljare av campingutrustning
  2. Butik med activewear-kläder
  3. Cykelaffär
  4. Klätterklubb
  5. Ridning
  6. Löparbutik

Om GO Outdoors - Macclesfield (Express)

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Skrivet av företaget

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktuppgifter

  • 45 Mill Street, SK11 6NE, Macclesfield, Storbritannien

  • 01625 460197

4,9

Utmärkt

TrustScore 5 av 5

894 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Signed for membership got a 100 quid coat for 30 quid. Fabulous.

19 mars 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Very helpful service ftom Ethan

Very helpful service ftom Ethan, went extra mile to suggest and bring an alternative product

16 mars 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

helpful and pleasant member of staff

Sif was extremely helpful and pleasant. Nothing was too much trouble. I tried on several pairs of walking shoes for my awkward feet and felt happy with the pair recommended by Sif.

Sif also gave advice on socks and other garments.
Left the shop feeing pleased with my purchases

14 mars 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Betygsatt 1 av 5 stjärnor

Walking disaster

Ordered a pair of walking poles online - only one was in the bag. Customer services wanted us to mail this one back before they’d send out a proper pair. After a long conversation which got nowhere took it back to the nearest shop and got a full refund. Shop service was great. Online service a joke.

8 mars 2026
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Great service today in Macclesfield…

Great service today in Macclesfield from Danny and Sif. Will certainly come again.

11 mars 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Went in just to look at boots for dog…

Went in just to look at boots for dog walking. Assistant Danny gave impartial good advise so I decided to purchase Berghaus Hillwalkers. Had Gore-twmex previously so know bought quality
Thanks Danny.

6 mars 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

impressed with the level of customer service

I was really impressed with the level of customer service and how helpful the assistant was. She went out of her way to answer my questions about the DofE and photocopied me some information.
I will definitely be coming back and buying the equipment needed from here.
Thank you

28 februari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Went in to buy a camping stove

Went in to buy a camping stove. Anders explained all the different types and couldn’t have been more helpful. Have since used the stove which was ten out of ten.

23 februari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Great shoe purchase

Bought two pairs of approach shoes in the sale.

Anders was very helpful, taking the time to find the pair to the end of line shoe I wanted in their stockroom.

Exactly how shopping should be.

17 februari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent customer service from Ggan

Excellent customer service from Ggan. Found shoes to try on & promptly went back for larger sizes which ultimately identified the right pair for me. In the meantime had suggested an alternative shoe which might accommodate my broad feet better. When it came to paying he drew my attention to the store discount card which for the cost of £5 gave me a £45 discount off the shoes. All this was dealt without any delay.
Peter

21 februari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Betygsatt 4 av 5 stjärnor

Coat for Iceland TripI was looking specifically for a padded…

I was looking specifically for a padded coat for a trip to Iceland. The staff and in particular Ethan were helpful and to be candid patient. I had a series of questions that needed to be answered before I purchased my coat. Ethan’s knowledge was spot on.

15 februari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Danny was really helpful

Danny was really helpful. Knew his stuff. And a very nice man.

14 februari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

February visit

I found what I wanted. Staff were really informative and d helpful

12 februari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Staff were knowledgeable and got to…

Staff were knowledgeable and got to grip with my needs really quickly. Great sense of humour too. Merrell Accentur.

4 februari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent customer service Amy and Ethan

Excellent customer service Amy and Ethan also Ethan and Chloe for second purchase

24 januari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Helpful staff

The shop had what I wanted and in the right size for all 3 options. I was helped originally by Anders and later by Danny, both of whom were knowledgeable and helpful. And yes, I bought the shoes.

27 januari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Ethan and Chloe great staff.

Ethan and Chloe very helpful and pleasant staff. I bought a great jacket on Ethan's recommendation.
Good all round job

Thanks

Lynn

25 januari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Ethan the goat

Ethan the goat made my experience awesome

30 januari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

I visited the GO Outdoors Macclesfield…

I visited the GO Outdoors Macclesfield Express store recently and was really impressed. Even though it's a smaller high street location, they have a great selection. I was served by Anders, who was professional, helpful, and made the whole visit easy. It’s great to have such a helpful team right in town. Highly recommended!

20 januari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Good product knowledge from Danny

Good product knowledge from Danny

27 januari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Macclesfield (Express)

Svar från GO Outdoors - Macclesfield (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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