We were served by Ethan at a recent visit to GoOutdoors. Everyone in this store is superb - knowledgeable and helpful, with a great sense of customer service. Ethan was no different and helped us with... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were really friendly and helpful even though rhe shop was so busy. It's great having Go Outdoors in Macclesfield, as we are local to the countryside it is useful to get your gear without h... Se mer
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I've had the best experience shopping at the Macclesfield branch but sadly this store is set to close in January. As a family it's an in-joke about 'do we need anything from Go Outdoors' as we're... Se mer
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Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... Se mer
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Företagsinformation
Om GO Outdoors - Macclesfield (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
45 Mill Street, SK11 6NE, Macclesfield, Storbritannien
- 01625 460197
4,9
Utmärkt
964 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Harley did a great job finding the…
Harley did a great job finding the right shoes for me.
18 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
great customer service from Harley
great customer service from Harley, he found us exactly what we wanted in the correct size. All the staff were very helpful and we also got a Scouting discount! Will be back again.
9 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great shop with an excellent selection.
Great shop with an excellent selection.
good discounts for members club.
Ethan was an excellent salesman. Thank you.
5 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff and service
Staff and service, Anders was really helpful and great to deal with
1 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Anders and everyone else sas so helpful…
Anders and everyone else sas so helpful in finding the correct walking sandals for me
1 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Fantastic employee
Great experience shopping with your employee today, she provided advice on correct shoes/socks and demonstrated how to fit my rucksack, she was all round very professional, knowledgeable and polite. She was called Chloe@macclesfield branch, Thanks 🙏
30 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great customer service and lovely…
Great customer service and lovely staff, massive thank you to Chloe who was a major help offering lots of advice and support
28 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Helpfull staff.
Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service, staff checked that all was correct before I left shop. Happy customer. Thank you.
22 juni 2026
Svar från GO Outdoors - Macclesfield (Express)
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Honest and helpful in-store and online.
29 maj 2026
Svar från GO Outdoors - Macclesfield (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Ethan was fantastic
Ethan approached me while I was looking very confused, helped me get my membership and get a whopping £64 discount.
Highly recommend this go outdoors, will definitely be back for more
19 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great shopping experience to find what…
Great shopping experience to find what I needed and more with Ethan's help. He talked me through a few recommended options and was able to make a good choice. Service quick and helpful staff.
18 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Chloe gives the best customer experience.
Chloe was fabulous as always. Very knowledgable about products in store and always very helpful.
17 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful and knowledgeable sales…
Helpful and knowledgeable sales assistant. Great product - head light
9 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good selection of coats despite being a…
Good selection of coats despite being a smaller store
Staff very helpful in assisting us to choose the right waterproof coat. Ethan was very knowledgable offering us a couple of alternatives before we bought one
9 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great customer service from Ethan and…
Great customer service from Ethan and Chloe. Store is always set out well to navigate around the huge selection on offer. It was towards the end of store closing time and both staff still had the time to be engaging with me. Well done team 😀
5 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Ethan was really friendly and helpful…
Ethan was really friendly and helpful when I bought some walking boots, suggesting options for fit and suitability for different terrain.
5 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Friendly greeting as I walked in the…
Friendly greeting as I walked in the store.
Anders, who served me was pleasant and knowledgeable. He went upstairs to get the walking sandals I required. (It saved me climbing the stairs!) Very pleased with my purchase.
1 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Sif and Ethan
16 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I purchased my order on line
I purchased my order on line. I found the website hard to use as it kept charging full price for the garment and not recognising my membership number I have been a member for a couple of years now. In the end up I spoke to the staff team I Macclesfield and explained what had happened. They immediately sorted it out and arranged for a refund to the amount I would have expected to pay using my membership card. The staff were very helpful. As a regular shopper there They are always helpful professional and courteous at all times. A great service .
20 maj 2026
Svar från GO Outdoors - Macclesfield (Express)
Thanks for the great review.
Hopefully this 4 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Ethan great customer service and upsell…
Ethan great customer service and upsell and saved me £20 asking for membership details 🤩🤩🤩🤩🤩
24 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Macclesfield (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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