GO Outdoors - Gloucester Omdömen 2 236

Today we visited the Gloucester branch and had outstanding customer service from George in the footwear department whilst trying on our kids shoes he offered to measure and find the right size pleasant and polite and even upsold us a pair of shoes.
It gets better Alex on the till had a fantastic customer service attitude focused and built rapport

Very helpful and informative offering additional information and help to the car thank you

I was served by such a helpful lady called Kia. Very friendly, cheerful and patient . It makes such a difference when shopping and I will certainly return.
Loads of choice in the store and well laid out so it was easy to see where everything was.

Spoke to Ellie in the Gloucester quays. She was incredibly helpful, friendly and knowledgeable. Gave me options to think about. I bought Salomons based on her advice. Thanks Ellie.

Served by Nia at the till who was polite and efficient

Good selection of items, easy process and very helpful and knowledgeable staff. Special mention to Jack for all the useful information.

Nia was really kind and was talkative .Also involving my 13 year old son in conversation.

Excellent service. Friendly and helpful

Freddie was great. He helped me find some good vegan hiking shoes.

Fantastic service!!

I was served by a lady, I believe her name was Frankie. She assisted me with my fishing enquiries, for someone who said they did not have a lot of knowledge about the specifics she did a great job picking a starter kit out for my grandson, even managed to save me some extra money as there is loads on sale.

I will be back

Great experience buying a bike from Evan at Go Outdoors, Gloucester.
Evan was friendly, knowledgeable and very approachable. Nothing was too much trouble.
I would definitely buy from Evan at Go Outdoors again.

I was served by Evan, he was very friendly, funny and very helpful and insightful about the bike that I purchased.
Excellent customer service.
Keep it up!!!

After getting soaking wet! while out and about my coat and trainers hat were all soaking, so desired to buy better outdoor clothing looked on the web as you do, but decided to visit Go outdoor, the store was full of every kind of garments the sales were irresistible I approached a young lady called Kadi who was serving a customer at the time. She was with me in minutes. After listening to my needs, she took me on a tour of the products available she was very professional friendly and helpful with what I wanted, she went off to service other customers answering questions while I decided my choice she was all over the store but always back to me within minutes. I purchased a coat for the winter weather rain proof/wind, and with her help choose some great walking winter boots, and even a pair of hill boots I would like to give this review because of her very personal and kind helpful service Well done Kadi……… five star……..

Kia was at reception, we had a lovely chat was very kind and professional,
Renewed my member ship giving me a lovely saving.
Thank you.
( give Kia a nice little bonus at the end of the month for her)

Alex is always really helpful and knows where everything is. He helped me to do some exchanges and purchase a number of different items from the store. Lovely and friendly service always at this store. Thanks Alex

Everyone was really helpful and friendly at the shop, and there's a great sale on at the moment too. Thanks to Kia for her advice

We purchased a new bike and were helped by the brilliant Tim! Fantastic support, advice and service. Thank you Tim.

Great store, always has a large selection of stock and lots of space.

The staff are always cheerful and helpful - this time we had Ellie and she was great.

We picked some real bargains using our membership card. Kia on the sales desk was particularly helpful sorting things out.

Had fantastic customer service from Keir in the shoe department. After explaining what I wanted the shoes for he gave me great advice and showed me a Gortex version which I bought. Ellie on the till was great answering some questions about other items. Well done team!!!