After calling the store to check stock, Evan very kindly offered to put a tent and the extras by for us. Decided to head over before closing this evening to collect asap. Served by Evan and Kia t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited the Gloucester store for some sandals for my partner. We waited a while but then a young man came along asked him for a size 11 in the pair my partner had chosen he kindly got them, gave us th... Se mer
Företaget har svarat
Had exactly what I went for, but I really dislike the pricing structure: a 33% saving if I signed up as a ‘member’. First time in GoOutdoors for ten years and this is the reason! I could have saved... Se mer
Företaget har svarat
I popped into the Gloucester store and received outstanding service from Andrea right from the start. I was worried about doing a like-for-like exchange without a receipt, expecting it to be a bit o... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Gloucester
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
98 - 108 Barton Street, GL1 4DZ, Gloucester, Storbritannien
- 01452 229827
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The bars to the canopy were already…
The bars to the canopy were already split and rusty
Never buying from GO again
3 augusti 2026
Svar från GO Outdoors - Gloucester
We are truly disappointed to learn that you have received your item with damage. This is not the way we would expect items to be received and we would like to resolve this for you.
We have reached out to you via the email address on the order for further information. It would be appreciated if you could respond at your earliest convenience.
We appreciate you bringing this matter to our attention and hope we have the opportunity to restore your confidence in GO Outdoors in the future
Kind regards,
GO Outdoors Customer Care Team
Went into Gloucesters Go outdoors…
Went into Gloucesters Go outdoors yesterday to purchase a dryrobe. George went up and beyond to help what a lovely lad.
9 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Served by Chad
Served by Chad, took the time to help us properly and was really nice and informative! Cheers chad!
8 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Easy to find what I wanted and Emily on…
Easy to find what I wanted and Emily on the till was lovely and polite too
5 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great for walking boots
I went in to buy walking boots after my 12 year old boots finally died. Not surprisingly, boots are very different these days. Bradley was an amazing member of staff, very knowledgeable for his young age. He patiently advised me, bringing boots that fitted my criteria and my awkwardly shaped feet until he finally found me a pair that fitted. A very positive experience, for something I was dreading doing!
5 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Libby the assistant who helped us find…
Libby the assistant who helped us find our correct purchase was very helpful and friendly where as the girl on the checkout was officious and condescending. I believe her name to be Kia.
1 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Very good experience easy to order want…
Very good experience easy to order want i wanted.
Only bad part was time it took to be delivered.
25 juli 2026
Svar från GO Outdoors - Gloucester
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Found everything we needed
Found everything we needed. Served by Kia who was friendly and efficient.
1 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Amazing visit
Amazing visit, Hubby needed some stuff for tramping in his truck. We were served by Chad at the Gloucester branch, he was so kind and helpful. Found my lost go outdoors card online, so we could have the club discount. Like I said amazing service and very kind staff.
31 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
George was super patient and helpful…
George was super patient and helpful whilst I chose some replacement hiking shoes.
Thank you.
31 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
@Chad was a massive help with finding…
@Chad was a massive help with finding tents and accessories, he utilised the companies sales to give me a lot more product for far less then my budget
@patrick was also a gem on the tills very understandable of the 2 toddlers and the autistic teen, great service all round
31 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great service by the young man in…
Great service by the young man in charge of footwear, I tried some footwear on and unfortunately they were too big, I carried on shopping and he later came and found me saying he found some that might be my size,i tried them and they were a great fit.Also got a nice discount at the till, Cheers Kia,Poppy, George
30 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Kia was fantastic
Kia was fantastic , unreal customer service and she was so friendly. She’s a real credit to the company and I will likely come back to buy all of our 4 children’s hiking boots due to Kia. Outstanding service from a professional and polite member of staff 10/10. Thank you Kia for helping me to get the Swiss Army knife champ today
30 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very happy with the wetsuits and with…
Very happy with the wetsuits and with the quick delivery service and subsequent return - bought 3 x wetsuits knowing 2 would fit the 2 people that needed and 1 could be returned to the shop
22 juli 2026
Svar från GO Outdoors - Gloucester
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I was looking for a pair of boots…
I was looking for a pair of boots suitable for metal detecting over difficult terrain. Chad, the assistant. was knowledable, helpful and honest. He wanted me to leave the shop with the right product for me and not just sell a pair of boots.
29 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Hiking shoes helped by Chloe
Chloe helped me find a pair of hiking shoes, she was so helpful and patient making sure I had the right size and fit for what I needed with my wide feet! Thank you so much!
28 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful guys in the Gloucester…
Very helpful guys in the Gloucester store helped us out tremendously. Within ten minuetes of us explaining or problem we were sorted and on our way.
Big thanks to Libby and George. Well done Gloucester gang.🥰
23 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Return and faulty item
Straight forward to do a return of online order items. Very helpful assistant who tried to find out if I could have a refund or replacement of a faulty item however manager said this was not possible because of out of guarantee time frame. Not a surprise to me, but at least the assistant tried.
26 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
We were looking for a shelter to…
We were looking for a shelter to replace our very old gazebo. The store is very big and comprehensive. Lucky Libby came to our rescue and found what we were looking for and put it by as we continued looking around. Great customer service. Thank you Libby
25 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Gloucester
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Gloucester
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.