I was in store to collect a parcel that UPS had dropped off there, then I got distracted and started looking around! I was served by three different members of staff, all of whom were friendly, courte... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff very friendly and helpful. Great choice of products, prices good for Go outdoors Card holders. Online needs tweeted, online saying card expired when it wasn't. Checked in store and was told it... Se mer
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It is a nice big shop with gear for different outdoor activities. It is always nice to just browse the shelves and it's very likely that one will find something needed or a good present, especially on... Se mer
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I was assisted by Alice this afternoon and would like to sing her praises! She could not have been more helpful, reaching down different jackets for me to try on and giving advice about different bran... Se mer
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Företagsinformation
Om GO Outdoors - Edinburgh
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Unit D, 65 West Harbour Road, EH5 1PW, Edinburgh, Storbritannien
- 01313 706885
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great sale bargains
Well stocked. Picked up a great Hunter parka long jacket in the sale. Saved £125
27 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Ordered jacket for store collection
Ordered jacket for store collection. Arrived within 3 days and process went smoothly. Happy with purchase.
20 april 2026
Svar från GO Outdoors - Edinburgh
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Fraser in the Granton store in…
Fraser in the Granton store in Edinburgh was brilliant - I needed a new bike pump - he got the correct one - showed me how to use it and then checked and corrected my tyre pressure pumping them up - he was brilliant
26 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff. Jane helped me understand the various discounts and got me signed up as a member to get the best deals and Leo helped me out to my car with everything I couldn't carry. Excellent customer service, thank you.
24 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service as always at Go…
Brilliant service as always at Go Outdoors in Granton. Helped by Jane at the tills who sought out kit i couldn't find, quickly renewed my membership and made sure I got the discounts I could qualify for.
23 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Another spot on shopping trip
Another spot on shopping trip , Jane as polite, professional and enthusiastic as ever.
22 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Quick processing and delivery
3 april 2026
Svar från GO Outdoors - Edinburgh
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Great technical knowledge of waterproof jackets
Evan was really patient and helpful in helping me choose the right waterproof jacket for my price point and needs. He ended up finding me a jacket that was on clearance. Thanks Evan!
18 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from JANE
16 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
9 april 2026
Svar från GO Outdoors - Edinburgh
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
£5 membership? worth it?
Bought the £5 membership to get the bike cheaper. But it sells at the discount price at Tiso and other places all the time so it's a fake discount really.
If you intend to buy other stuff from them to kit out for a camping trip for example and need all the gear it might be worth it.
Bike arrived on time and well packaged.
6 april 2026
Svar från GO Outdoors - Edinburgh
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Prodigious Service
Came in looking for a large hiking backpack for upcoming trips. Left with a new found sense of dignity, self-esteem, and also a large hiking backpack.
We were helped by Stuart, who both expertly fitted the packs to our backs, and showered us with compliments.
Stuart, who humbly claimed to be "just the bike guy", provided better service and worked with greater charm than I would expect from the head concierge of The Savoy.
For the rest of my days, I will be unable to run after a train or look at my own shoulders without being reminded of the bond we shared.
In a world of online outdoor gear discounts, countless reviews with 20% off links, and thousands of Temu knock offs... remember that only Go Outdoors in Edinburgh has Stuart.
11 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Thanks to Julia at Go outdoors Granton
Julia was great dealing with me as i struggled to get my new Nebo Torchy 2k flashlight to work, she kindly let me borrow a charger to test in store amd asked for help from Harp who was able to figure out that the charging end screws off and a seal needs to be removed (the sticker on the torch was in french and not very obvious) Please thank Julia for her patience and help make an awkward situation a great experience
12 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great friendly customer service
Great friendly customer service. Thanks to Markus and Helen.
9 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Edinburgh
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We were at the checkout with Jane and…
We were at the checkout with Jane and they were very happy 😊
7 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
There’s always something worth buying!
We didn’t find what we were shopping for I.e. two roller travel bags but then we found various garments for our forthcoming holiday in the Far East - result! Then Jane served us at the check out both efficiently and politely. A good visit and we will return.
6 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great value for money.
29 mars 2026
Svar från GO Outdoors - Edinburgh
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Found a good selection to choose from…
Found a good selection to choose from and everything we wanted.
Jane at the till was very friendly and helpful
6 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent retail and wonderful staff.
Excellent retail.
Really good bargain price cotton tee shirts and all the wet weather gear you could wish for.
A very friendly and helpful cashier Julia really supported me as I renewed my Go Outdoors membership and got access to the massive sale savings.
I’m autistic so this kind of assistance is invaluable when I get it.
Thanks to everyone working over the Easter weekend.
4 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Edinburgh
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.