Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable &... Se mer
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My most recent order was missing a xsafe method feeder i ordered 3 but only 2in packaging ive messaged customer service And still not received a reply i will now stick to purchasing from amazon & e... Se mer
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I had a brilliant experience in Go Outdoors thanks to Norman, a very friendly, honest and knowledgeable guy who helped me pick out the right pair of boots. This is the second time I've been served by... Se mer
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Företagsinformation
Om GO Outdoors - Blackburn
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Throstle Street, Bank Top, BB2 1TQ, Blackburn, Storbritannien
- 01254 927992
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We came in to buy some hiking boots and…
We came in to buy some hiking boots and Norman was on hand to help and gave us amazing help absolutely amazing customer service and support. Thanks Norman
15 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Blackburn
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Went to buy myself some new walking…
Went to buy myself some new walking boots and was a bit overwhelmed by the large range. A lovely young sales assistant called Luca talked me through all the options, asked about intended use, budget etc and spent some time helping me pick the perfect pair. Didn’t rush me or push to buy the most expensive one, he helped me pick the most suitable ones. What a lovely young man.
14 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Tent display
Served today by Sue - friendly & helpful at the till.
Outdoor tent display with loads to see. Stock on shelves that wasn't showing online, which was good for me.
14 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Amazing service from sue thanks a lot…
Amazing service from sue thanks a lot il definitely be coming back
14 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Norman the Climbing Guru
Norman helped me out with my Via Ferrata gear. He was very knowledgeable and friendly. It was a pleasure to chat with him.
14 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We had a lovely experience
We had a lovely experience especially with Graham providing us with the best customer service by helping us find everything we needed and also by helping us load and unload everything from the trolley and he did all that with the biggest smile and the kindest character.
Great Customer service!
Would definitely shop here again.
8 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Norman was very pleasant and although…
Norman was very pleasant and although he was rushing around juggling multiple customers, he ensured everyone was well looked after.
8 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Have exactly what you need in store…
Have exactly what you need in store when you need it had no issues whatsoever online or instire
3 augusti 2026
Svar från GO Outdoors - Blackburn
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service by Sue
11 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer …
Luca came over because of a queue forming, he gave us exceptional customer service, efficient, friendly and polite, Luca is a great ambassador for go outdoors
9 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service
Visited Blackburn store yesterday, we were in a queue, Luca promptly came to serve us, he was friendly, efficient and polite. Luca is a great ambassador for go outdoors.
9 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
We had a great experience
We had a great experience. Graham was the kindest and most helpful person ever as he helped us find with everything that we needed and went out of his way to help us with loading and offloading everything at the till as well.
Lovely experience. Great customer service from Graham. Would definitely shop here again!
8 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Blackburn
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I went to buy some walking boots
I went to buy some walking boots. The store is great, has everything for the outdoors.
Norman was a great help, he really cares about his customers and made our visit pleasant. Also Kai helped us and was really pleasant to deal with. Nothing seemed too much trouble for either of them, they weren’t pushy and gave us plenty of their time. Norman also has some great stories. Thanks, will return. E
8 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
5 stars for Graham for being extremely…
5 stars for Graham for being extremely helpful. Me and my partner are new to carp fishing and we didn’t know where to start but Graham was there straight away. He was very very helpful, he showed us everything we needed either if we were on a budget or everything we needed if we didn’t mind spending a bit more. He spent around half an hour with us and even went 10 minutes over his shift. He explained everything in detail how everything works, what to do and how to set it all up and he didn’t leave until he knew we was confident with what to do with everything. He’s very friendly, funny and very confident and clever in what he knows. Every time we go into go outdoors I always see Graham helping other customers too and everyone always leaves happy with the help Graham has gave them. He’s always got a smile on his face and always leaves customers with smiles on their face too. I’d recommend anyone to go to Graham at go outdoors if you ever need help with anything.
8 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
GRAHAM fishing department
GRAHAM where can I start
What a guy very helpful
Always willing to go that extra mile to help customers
Doesn’t mind helping you out and all
Very well mannered unlike some guys who work on the fishing department
I’m new to carp fishing and had a lot of questions for Graham
He answered them all perfectly described everything to me didn’t bother at all
Showed me everything I needed for carp fishing and explained how to use them correctly and what method is best
There’s so much more I could say but if you need help on the fishing department GRAHAM is definitely the one what a credit he is to go outdoors
8 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
The staff were very helpful when I…
The staff were very helpful when I went in for a cycling helmet
Aliza had a good customer relationship.
Friendly and encouraging about riding a bike.
8 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Norman rocks
Norman rocks. He is very knowledgeable about walking boots and shoes and was extremely helpful and patient with me. He is an asset to Go outdoors Blackburn
7 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Thanks to Norman
Thanks to Norman who , today, helped me select and purchase new walking shoes and hiking boots. A friendly member of staff.
7 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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