Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable &... Se mer
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Very good customer service. Got what i wanted Was the salomon x-ultra gore tex shoes that i orginally went in for or merrell moab 3 gore tex. Decided on salomon speedcross peak GTX. Will go back... Se mer
Företaget har svarat
I had a brilliant experience in Go Outdoors thanks to Norman, a very friendly, honest and knowledgeable guy who helped me pick out the right pair of boots. This is the second time I've been served by... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Blackburn
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Throstle Street, Bank Top, BB2 1TQ, Blackburn, Storbritannien
- 01254 927992
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
New shoes!
My husband and I were both looking for new walking shoes. Lou was really knowledgeable and helpful and advised us on the best style for us and our feet! Excellent customer service.
10 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Came in for new boots
Came in for new boots, helped out by friendly, helpful and knowledgeable gent called Norman.
11 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Always have in what i go in for
1 september 2026
Svar från GO Outdoors - Blackburn
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Nipped into store today for a fleece and came out with a jacket too ! Thanks to Sue who helped me out super quick, very helpful and very friendly.
11 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Blackburn
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Always happy to help
Always happy to help. Staff is very helpful specially for someone like me who doesn’t know which product is best for my needs.
10 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I could do serious financial damage in…
I could do serious financial damage in that place it’s fantastic and the members prices help a lot
22 augusti 2026
Svar från GO Outdoors - Blackburn
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Thanks Lou for very good customer service.
Very good customer service.
Got what i wanted
Was the salomon x-ultra gore tex shoes that i orginally went in for or merrell moab 3 gore tex.
Decided on salomon speedcross peak GTX.
Will go back for the merrell in a few week.
Thanks Lou for letting me try a few different shoes on.
9 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Molli at Blackburn branch actually went…
Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores names and addresses where I can pick it up my phone battery ran out she called up and had the item put to one side for me her personality and the way her customer service was actually 10/10 amazing person went above and over.
Thank you mollie
8 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Very helpful and polite staff
Very helpful and polite staff. Could not recall which rails
I had taken items from into the changing rooms, staff very happy to put them back for me. Think you could do with trade name boards above each set of makers items.Toilets were clean and had been replenished.
7 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Blackburn
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful lady on footwear who…
Very helpful lady on footwear who brought out loads of boots for me to look at. And a helpful and cheerful Angela on checkout. Thanks guys😁
7 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
As always the staff here go above and…
As always the staff here go above and beyond to help customers. The item I wanted was in stock but I couldn’t find it. Angela and Sue looked everywhere and eventually found it as it had become a sale item. Whenever we use this store the staff are excellent, kind and patient and very professional.
7 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Norman is the best
I had a brilliant experience in Go Outdoors thanks to Norman, a very friendly, honest and knowledgeable guy who helped me pick out the right pair of boots. This is the second time I've been served by Norman and I wouldn't want to go anywhere else, you can trust that he wants you to leave with the right pair, not the most expensive pair.
6 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service.
We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable & not pushy at all. There was no issue with trying on numerous pairs & eventually went with ones that he’d suggested. We were both extremely happy with the service & product provided. Thank you Norman.
5 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great customer service and value
Thanks again to Norman the legend on the shoe/boot section! Sorted out 5 YO with some Berghaus hiking boots.
6 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great service by Norman
Great service by Norman, very knowledgeable and helpful
5 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Went for a pair of walking shoes
Went for a pair of walking shoes, the gentleman on duty called Norman could not have done enough to help me select the correct shoe I was there for over an hour .
4 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
I can only speak highly of the sales…
I can only speak highly of the sales assistant (sorry I didn’t get her name but she was a Scottish lady) who helped me with choosing walking shoes and boots. She was very knowledgeable and a great help.
2 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Angela.
2 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Blackburn
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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