Thanks to Chris and Claire for their advice and great customer service when I came into store today. With my son doing his D of E expeditions and not being an outdoor adventurer myself I needed to spe... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Chris T was incredibly helpful to us when purchasing items for my son’s upcoming trek. Very grateful to him got his expertise. Managed to source most of what we needed from there and at a reasonable p... Se mer
Företaget har svarat
I came in looking for a pair of hiking boots, the staff were incredibly knowledgeable and the selection of boots on offer was good. I spent about 45 minutes buying a pair of boots and was served b... Se mer
Företaget har svarat
Claire was so helpful & kind re my purchase of 2 OEX chairs & matching table. She demonstrated their functionality, reserved them for me for a few days and made the final transaction a pleasure, thank... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Altrincham (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
72 George Street, WA14 1RF, Altrincham, Storbritannien
- 0161 694 8861
4,8
Utmärkt
362 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jade and Claire did a lovely job…
Jade and Claire did a lovely job serving us and advising us on our choices of bags, walking shoes and socks. Both seemed like nice people and were very helpful.
31 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The staff are always very helpful
The staff are always very helpful. They go above and beyond to help and always put customer service first to keep customers returning.
The selection of stock isn’t vast but they have all the essentials and try to ensure you leave with what you went in for at a decent price. Thank you Clare for being lovely and helpful 👍
18 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Best outdoor shop Altrincham
Wonderful service from Claire. Very personable, engaged, efficient and reassuring. Great advice for navigating a DofE kit list. Good range of products and plentiful stock. Affordable in-house brands plus top end brands at great prices, including Osprey, Salomon, North Face etc.
13 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service
The lady serving me (Ri) was really helpful in advising me on food for my son’s Duke of Edinburgh expedition.
14 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Mangeress remembered me from my last…
Mangeress remembered me from my last visit several months ago. Great range of products and very helpful advice to DofE partipants.
22 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
So helpful- the staff were fantastic
So helpful- the staff were fantastic, spent ages with us, trying on different backpacks and advising on sleeping bags and mats.
1 juni 2026
Svar från GO Outdoors - Altrincham (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
extremely helpful
Claire was extremely helpful, I was looking for children’s gloves in June and she found a selection from the back room, including some discounted ones that were perfect.
8 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Svar från GO Outdoors - Altrincham (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Camping
I came in looking for information on outdoor camping and to look at potential tents . I was served by Claire who was absolutely fantastic. Her knowledge was so useful ! . I highly recommend visiting for the friendly and un intimidating expertise .
8 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Amazing service
Extremely kind and helped phenomenally, especially Claire.
6 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Advice regarding walking shoes
I only went into Altrincham branch to buy some new rubber plugs for my walking stick.I spoke to Christine, and she gave me useful and relevant information regarding a different product, (walking shoe Merrell) even though I had no intention of buying anything else, during that visit.
Subsequently, I returned to the shop, and bought the shoes Christine recommended with wonderful help from Claire
14 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Lovely experience in Go Outdoors….
Lovely experience in Go Outdoors Altrincham today. Claire was very helpful, advised on anything needed, genuinely couldn’t have been happier with Claire’s service, she was lovely! Enjoyed having a little chit chat
There was also another male worker in the shop who was also delightful!
10/10 service, highly recommend!
27 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great products, excellent service
Great products. We found exactly what we wanted. Friendly, helpful staff. Good price.
Excellent!
25 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
They were super helpful
They were super helpful! We didn't have much idea what we were on about but they new everything! Clair was so so helpful, berry friendly and explained everything to us!
25 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Jade looked after me and helped me find…
Jade looked after me and helped me find the perfect boots for my hike! She explained how to find the right fit and what to look for. Perfect service!
22 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Thank you Clare
Served by Clare at Altrincham branch. Clare has been very patient and helpful the whole time. Really impressed. Thank you!
20 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Great Service
Phoned up to see if they had any wellies in stock. Jade took the call - asked what sizes and confirmed they were in stock. When I arrived at the shop she remembered the call and had already retrieved a variety of wellies in the sizes needed and they were waiting for us.
Absolutely brilliant service. 5 star
20 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Map purchase
Rang the store a couple of days ago to confirm stock of OS map and spoke to a very helpful person who confirmed price and stock level.
Call in to store today and was helped by Jade who remembered the call and sorted out renewal of my members card and completed the purchase.
Very pleasant and knowledgeable.
19 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
A Berghaus storm cloud jacket was £120…
A Berghaus storm cloud jacket was £120 in this store. On Amazon you can get them for £85. Have to be a member for discount. Member of what....It's a shop that scams people. The old guy assistant was very odd. Constantly walking by me while I was looking around. Overpriced and not welcoming.
16 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
We’re really sorry to hear that you’re disappointed with our membership and pricing.
Our membership is designed to give customers access to exclusive offers and savings on outdoor gear, but we appreciate that you’ve found the item at a lower price elsewhere.
We do offer a price match service at GO Outdoors, and full details of how this works can be found on our website here:
https://www.gooutdoors.co.uk/pages/price-match
We have reached out via Trustpilot so we can obtain further information on your mentioned store visit.
Thank you for your feedback, we’ll make sure this is shared internally as we’re always looking at ways to improve our offering. We do hope we can provide a better experience for you in the future.
Kind Regards
GO Outdoors Customer Care.
Positive experience
All staff are very friendly, welcoming and knowledgeable. It's always a positive experience visiting the Altrincham store.
12 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.