If I could give them a zero, I would. I booked a reservation at Falconhead Golf Course in Oklahoma. The course was booked by a tournament. GolfNow refuses to refund me my fee. I'll never used them aga... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I made a reservation for a tee time on Sunday May 31st, 2026. I had to go to the emergency room for a heart issue. I had to cancel my tee time and did not receive a refund. There is no way to talk or... Se mer
“Hot Deals” save you 20-40% but the moment you need to cancel inside 24 hours for weather, good luck! You’ve gone from saving 20% to losing 100%. Unless you buy their premium memberships, you have... Se mer
Företaget har svarat
The golf course staff were very helpful. Due to the course making the bunkers better for play, there were some delays, but they were acceptable due to the construction.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
Kontaktuppgifter
2,3
Dålig
1 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I tried booking a reservation and it…
I tried booking a reservation and it stated that it was not available so I booked another time and golf course and then noticed I was charged for both reservations! I eventually canceled but had to call your office to tell them I needed a refund in which I received a few days later, please fix your app so this doesn’t happen again!
13 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi Craig,
Thanks for sharing your experience—we’re really sorry for the confusion with your booking. We’re glad to hear the refund was resolved, and we appreciate your patience while we work on improving the app to prevent this from happening again.
Kelsey
Terrible Customer service
Terrible Customer service. I accidentally booked a tee time twice ,as the website is very glitchy. I tried to get a refund and they would only give me credit back even though there website was fault. Do no use this scamming website.
17 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi there,
We're sorry to hear this. Please be on the lookout for a request for contact information. Our team would love to connect.
Kelsey
GolfNot
Booked a tee-time at Silverado course in Scottsdale AZ on 10/14/25. Showed up to find that course was closed. Why didn't Golfnow do their due diligence to find out if course was open? Unacceptable. GolfNow should change their name to GolfNot.
14 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi there,
We're sorry to hear this. Please reach out to our support team direct at golfnow.com/support and select the 'chat' feature. We'd love to connect and learn more about your experience.
Kelsey
Fraudsters want to Keep Your Money
I made a mistake while on the phone with a buddy booking. I booked the same day (Monday) rather than Wednesday as we planned. I realized my mistake right away and canceled the same day (Monday) and booked Wednesday. Golfnow wants to charge me for BOTH! I called to let them know immediately and they would only offer me a partial credit. I asked that they just charge me for Wednesday and they said that is not possible. Stay away from these fraudsters.
13 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi there,
We're sorry to hear this. Please be on the lookout for a request for additional contact information. We'd love to learn more about your experience.
Kelsey
Happy customer
The rep did a great job changing my booking and she explained the credit procedures perfectly
3 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Thanks so much, Gary! We’re thrilled to hear our rep took great care of you and made the process smooth. We’ll be sure to pass along the kudos.
—Kelsey
GOLF NOW is a problem
booked a reservation. cancelled it online. course never got cancellation. Golf now just referred me back to the course (chat is AI , no phone to call).
DO NOT USE .....
8 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi Mark,
We’re really sorry for the confusion—that’s not the experience we want for any golfer. Cancellations should always be seamless, and we’d like to take a closer look.
Please be on the lookout for a request for your contact information, I will escalate with our team.
—Kelsey
Golfnow w/Golfpass+ makes Sense
Golfnow w/Golfpass+ makes booking tee times so easy. I've never had a problem and the Golfpass+ membership pays for itself. I recently tried a coupon experience but there was not any flexibility. I will stick with GolfNow.
1 september 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi John,
Thanks so much for the kind words! We’re glad GolfPass+ is making it easier (and more rewarding) to book tee times. We hear you on the coupon experience—and we’re always working to improve.
Thanks for sticking with us, and we can’t wait to help you plan your next round.
—Kelsey
Easy to book
Course expected me, announced when my group was to tee off
4 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi Cheryl,
Thank you for sharing your experience! We're glad to hear everything was ready for your round and your group teed off right on schedule. That’s the kind of smooth experience we aim to deliver.
We appreciate you choosing GolfNow.
—Kelsey
You had me go through all the details
You had me go through all the details, then pay and then tell me time no longer available. Then (hopefully) wait for your refund. Unacceptable.
4 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi Myles,
We’re really sorry for the frustration—that’s not the experience we want anyone to have. Tee time availability can change quickly, but you should never be charged for something you didn’t receive.
Please visit golfnow.com/support and select “Chat” so we can make this right and get your refund processed quickly.
—Kelsey
Worse experience I have ever had…
Worse experience I have ever had booking a golf tee time. Advertised one rate billed out as another. “Sorry we cannot correct your booking”
4 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi Don,
We’re truly sorry to hear about your experience—that’s not how booking with GolfNow should feel. If there was a pricing issue, we want to take a closer look and do what we can to make it right.
Please reach out via “Chat” at golfnow.com/support so our team can assist you directly.
—Kelsey
CROOKS
CROOKS! Sold me a non refundable “smokin hot deal” only to find the fees are cheaper at the course.
4 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi Tyler,
We’re sorry to hear this, and we understand how frustrating it can be to see different pricing at the course. Hot Deals are discounted tee times offered through our platform, but they are non-refundable as noted at checkout.
That said, we’d still like to look into this for you. Please reach out via “Chat” at golfnow.com/support so we can review the details together.
—Kelsey
They ARE indeed SCUMBAGS
They ARE indeed SCUMBAGS. They STEAL MONEY FROM WORKING PEOPLE and In My Case VETERANS! STAY AWAY FROM THESE CROOKED BASTARDS!!!
"Hot Deals" are a trap. The special deals are non-refundable and can only be canceled in exchange for credit that must be used on future "Hot Deals." This is not clearly advertised and has led to many customer complaints.
Poor customer service. Users on platforms like Trustpilot, Reddit, and GolfWRX report extreme difficulty getting in contact with customer service. The service is often described as unresponsive or unhelpful when issues like weather cancellations arise.
Predatory cancellation policy. For a standard booking, if you need to cancel a tee time, you don't get a monetary refund; you receive GolfNow credit. This practice is frustrating for many users.
1 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi Russell,
We’re truly sorry you feel this way. We understand how upsetting it is when expectations aren’t met—especially around pricing and refunds—and we appreciate you taking the time to share your experience.
Our goal is to make golf more accessible and enjoyable for everyone, including veterans, and we take concerns like this seriously. I've shared your notes regarding our refund policy back with our team.
Thank you again for your feedback—it helps us do better.
Kelsey
Terrible Golf Service, Disservice to golfers
Golf Now is a terrible service which can easily be corrected if the creator of their website provided the proper web page tools to cancel a tee time within the allotted time allowed. And I hear from many golfers and workers at the courses that Golf Now makes it hard to cancel, and that only means they want to try to keep your money. Bad people.. Do Not Use.
2 oktober 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi GB,
We’re sorry to hear this has been your experience. Canceling a tee time should be simple and straightforward—we never want you to feel like we’re making it more complicated than necessary.
Your feedback is essential, and we’re continuously working to improve both our website tools and the overall experience. If you're still in need of help, please visit golfnow.com/support and select “Chat” so we can assist directly.
Thanks for sharing your thoughts.
Kelsey
Don’t even bother with this terrible…
Don’t even bother with this terrible website. Booked a tee time that I was charged for and eventually refunded. Tee time popped up as an online rate so I booked it. Random error message came up after I booked and paid for it, checked my card and was charged. Called the course and they didn’t have the reservation but the tee time was still open. Online rate was no longer available. Tried calling support and you just get a call center in India with whom the person literally hung up on me. Save yourself the headache.
30 september 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi Ryan,
We’re really sorry for the trouble you experienced—especially after being charged and not seeing your reservation come through. That’s absolutely not the seamless booking experience we aim to provide.
We want the opportunity to review your case and help make this right. Please be on the lookout for a request for contact information and I will get this escalated with our team.
Thank you for your feedback—it’s valuable and helps us improve.
Kelsey
Golf never
I would give them zero stars if possible. They make it so difficult to actually use a gift card. I do not know why anyone would buy a gift card through them - it is a total waste of money.
28 september 2025
Omdöme utan inbjudan
Svar från GolfNow
Hi Michael,
We’re really sorry to hear about the trouble using your gift card—that’s definitely not the experience we want you to have. It should be easy to use, and we’d like to help make it right.
Please visit golfnow.com/support and select “Chat” so we can assist you directly.
Thanks for sharing your feedback—it helps us improve.
Kelsey
By far the worst golf booking service…
By far the worst golf booking service I’ve ever used. Trying to cancel a tee time is a nightmare—impossible to reach any form of customer service. The complete lack of support makes this platform frustrating, unreliable, and absolutely not worth using.
20 september 2025
Omdöme utan inbjudan
Svar från GolfNow
Hey Luis,
Sorry to hear this. Have you reached out through our chat service? golfnow.com/support? The team is happy to support. If you have I am happy to escalate further—sending you a request for additional information (contact info, etc). Please be on the lookout for this.
Thank you,
Kelsey
Terrible platform
Terrible platform. Refund policy is a trap. Book through the course and never book through this money grabbing company.
21 september 2025
Omdöme utan inbjudan
Svar från GolfNow
Hey Tanner,
We're sorry to hear this is your experience. Our team works tirelessly to try to make booking as easy as possible and save players money. We appreciate your note and have shared it back with our team. If you need any support, please reach out to us at golfnow.com/support and select the 'chat' feature.
Thanks again,
—Kelsey
Hot Deals not being awarded
Went to select a Hot Deal that shows available. Upon submitting for it a pop up came on saying "not available" even though it hit my credit card. Charge eventually went away but the Hot Deal was not awarded to anyone. Appeared again for same date/time, tried again with same results. Reported issue to customer service and nothing done about it. This has happened multiple times recently.
15 september 2025
Omdöme utan inbjudan
Svar från GolfNow
Hey Troy!
Sorry to hear this! Would love to help you out—send our support team a note at golfnow.com/support and select chat. A rep will reach out. I've also requested your contact info — if you run into any issues, I can escalate for you.
Update: Your info has been received, and I have escalated for you.
Thank you,
Kelsey
Their site populated the incorrect date…
Their site populated the incorrect date (Monday rather than Saturday, I changed it twice to the correct date and the system booked it incorrectly) while booking a tee time. I called about the error immediately and they wouldn't refund me the $5. I talked to 3 different people and they all said the same thing. Sounds like a call center out of the states that handle things and they are all useless. The worst customer service I have ever experienced. Im going to have to have the credit card company deal with it. I had used golf now for a decade previously, and will never use them again - all over $5. Terrible, terrible, terrrrrrible.
15 september 2025
Omdöme utan inbjudan
Svar från GolfNow
Hey Stephen!
So sorry to hear this. Our team is actively working on issues with the current site. We greatly appreciate your feedback. I am requesting through TrustPilot your contact info — I will be able to escalate for you once provided. Sorry you've had this experience.
Thanks,
Kelsey
GOLF NOW is a RIPOFF
Instead of contacting the golf course, Gunter's Landing, directly, I thought I would get a better rate through Golf Now as I have used them many times. So I only called Golf Now, made a tee time for two, and was charged $98 EACH. When I got to the course, in Alabama (we live in Georgia), I found we would have paid only $50 each. What a ripoff! NO MORE GOLF NOW FOR US!
9 september 2025
Omdöme utan inbjudan
Svar från GolfNow
Hey George,
Thanks for your feedback. Be on the lookout for a request for contact info. We would like to hear more about your experience and make it right. Sorry to hear this was your experience.
Kelsey
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.