If I could give them a zero, I would. I booked a reservation at Falconhead Golf Course in Oklahoma. The course was booked by a tournament. GolfNow refuses to refund me my fee. I'll never used them aga... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I made a reservation for a tee time on Sunday May 31st, 2026. I had to go to the emergency room for a heart issue. I had to cancel my tee time and did not receive a refund. There is no way to talk or... Se mer
“Hot Deals” save you 20-40% but the moment you need to cancel inside 24 hours for weather, good luck! You’ve gone from saving 20% to losing 100%. Unless you buy their premium memberships, you have... Se mer
Företaget har svarat
The golf course staff were very helpful. Due to the course making the bunkers better for play, there were some delays, but they were acceptable due to the construction.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
Kontaktuppgifter
2,3
Dålig
1 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service.
27 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi there, thank you for the great review. We’re glad to hear you’ve had a good experience and appreciate you taking the time to share your feedback.
We look forward to helping you book many more rounds.
— Gina
It is easy to find tee times and book
It is easy to find tee times and book. Easy to find the courses you want and the hot deals. Everything about it works great.
29 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi there, thank you for the 5-star review. We’re thrilled to hear you find it easy to search for courses, book tee times, and take advantage of Hot Deals.
It’s great to know everything is working well for you. We appreciate your support and look forward to helping you book many more rounds.
— Gina
The golf course staff were very…
The golf course staff were very helpful. Due to the course making the bunkers better for play, there were some delays, but they were acceptable due to the construction.
27 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi there, thank you for the 5-star review. We’re glad to hear the course staff were helpful and kept things moving despite the bunker improvements.
We appreciate your understanding during the maintenance work and are happy you still had a positive experience. Thanks for choosing GolfNow, and we hope you enjoy your next round.
— Gina
I made a reservation for a tee time on…
I made a reservation for a tee time on Sunday May 31st, 2026. I had to go to the emergency room for a heart issue. I had to cancel my tee time and did not receive a refund. There is no way to talk or chat with a person on the website. There has to be exceptions to there cancellation policy, but there’s no way to find out, because you can’t contact them. I’ll never use golf now again. Terrible customer service, because you can’t contact them.
31 maj 2026
Omdöme utan inbjudan
Fraud
There's a word for selling something you don't have: fraud.
Picked a tee time - plenty to choose from that day - they charged my credit card, then a note popped up saying the tee time isn't available and that I'll get my money back in a couple of days. This is not the first time this has happened with GolfNow. Should be named PayNow, whether you play or not.
1 juni 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi David, we’re sorry to hear about your experience. We understand how frustrating it is to receive an error during booking and then see a charge or authorization on your card.
We’d like to review what happened. Please visit **golfnow.com/support** and select “chat” for assistance.
— Gina
STAY AWAY.....
STAY AWAY.....THIS OUTFIT IS A TOTAL JOKE! WEBSITE SUCKS....TERRIBLE CUSTOMER SERVICE. I have tried for days to make a teetime, site shows that slots are available but when I try to book it says "ERROR" , but it charges my credit card anyway (most charges have later been removed, but this is crazy that they can't fix this, and don't seem to care). I have done this at least 10 times in the past 3 days and they have charged my card every time even though I did not get to book. This has been an issues for a long time and nothing has been done to fix the website. Only limited hours that you can call to speak to someone (if you are lucky). I find it hard to understand how the PGA allows this site to be so poorly run. Truly one of he worst companies I have ever dealt with.
30 maj 2026
Omdöme utan inbjudan
Wasting time if you are on Golfnow.com
GolfNow is ONLY for Hot Deals. For regular-priced tee times, you’re honestly better off booking directly through the golf course website or just calling the course yourself.
But if you book a Hot Deal through GolfNow, make sure you 100% attend that tee time because if you need to reschedule, the process is tedious. I was shown refund eligibility during cancellation, but afterward was told it only becomes GolfNow credit usable on only Hot Deal tee times.
It is also surprisingly difficult to clearly find their refund/cancellation policy from the website footer. I was honestly under the impression companies were supposed to make these things much more readily available for customers.
Even better, the website says credits are valid for 18 months, but ask support and they’ll tell you it’s only 6 months lol.
Overall the communication was completely mismatched and the experience was frustrating. Best bet is honestly to just check available tee times on GolfNow and then call the course directly — even if you never use this website, you really are not missing out on anything.
28 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi Nexa, we’re sorry to hear about your experience. We understand how frustrating it is when cancellation terms, credit usage, and expiration details don’t align with your expectations or appear inconsistent.
We strive to make booking terms and policies clear and accessible, and we appreciate you sharing this detailed feedback. We’d like the opportunity to review your reservation and concerns further.
Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can take a closer look and help clarify.
— Gina
If I could give them a zero
If I could give them a zero, I would. I booked a reservation at Falconhead Golf Course in Oklahoma. The course was booked by a tournament. GolfNow refuses to refund me my fee. I'll never used them again, and they submitted proof of a transaction that never occurred. I'll be referring them to the Attorney Generals office in their state of incorporation given their fraudulent and deceptive practices. They don't have a working phone number and don't respond to emails. I've used them before. Will never use them again.
26 april 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when a reservation is impacted by course availability and you’re unable to get the resolution you expected.
We’d like the opportunity to review your reservation and investigate what happened. Please respond with your full name and the email address associated with your account, or visit
**golfnow.com/support** and select “chat” for direct assistance so our team can look into this further.
— Gina
Watch out for the checked boxes
Watch out for the checked boxes
When you checkout, don't move too fast. They automatically check the box to add a $119 annual membership and if you catch that one, you might miss the donation that you're about to make to their platform. They have a roundup box checked as well and that is the one that got me. When I went back to cancel the reservation, "We're sorry, this reservation is not eligible to be cancelled." How convenient.
24 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to feel like add-ons or memberships were applied unexpectedly during checkout, especially when cancellation options did not meet your expectations afterward.
We’d like the opportunity to review your reservation and what occurred during checkout. Please respond with your full name and email so our team can take a closer look and help.
— Gina
Golf NEVER!!
Used them for a while, however, they messed up once and the customer service is horrible. Bunch of people from India who can barely speak english. They are rude and even after admitting they were the ones that made a mistake, they only offered a promo code that can be used at the worst hours. Terrible company, I rather pay extra money in the future rather than use this company again in the future.
16 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when an issue isn’t resolved the way you expected, especially after being a long-time user.
That’s not the level of service we aim to provide, and we also want all interactions with support to feel respectful and helpful.
We’d appreciate the opportunity to review what happened and your experience with the resolution offered. Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can take a closer look.
— Gina
You can get Error Messages, but not Tee Times
Their website and app are horrible and rarely allow a booking. You will spend hours calling customer service and usually the tee time will slip away before you can sort out the mess...save your money, avoid them like the plague!
15 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when booking issues prevent you from securing a tee time and support isn’t able to resolve things quickly enough.
That’s definitely not the experience we want for our users, and we’d like the opportunity to take a closer look at the issues you encountered with the app and website.
Please visit **golfnow.com/support** and select “chat” for direct assistance so our team can review this further and help.
— Gina
VERY SCAMY
VERY SCAMY - They sign you up for auto-renew, but when you click the link they provide in through the link in they're email to cancel it goes to GOLFPASS+. Then when you go and turn it off and it says no membership. They then charge you $100 again the following year. Called customer service and they say you should of went to the GOLFNOW website instead of the cancelation link in they're email. HEADS UP! Very Shady and Deceptive Business Practices!
12 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi Billy, we’re sorry to hear about your experience. We understand how frustrating it is when renewal and cancellation settings don’t behave the way you expected, especially when it results in an unexpected charge.
Membership management and renewal preferences should always be clear and easy to access, and we recognize your concerns about the process you described.
We’d appreciate the opportunity to review your account and what happened with the renewal and cancellation flow. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look and help.
— Gina
Shady!
Shady!! I went to book and it kept saying error, and then the tee time was gone.
9 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi there, we’re sorry for the frustration. We understand how concerning it is to receive repeated errors during booking and then see the tee time disappear.
Tee times can update in real time based on availability and demand, but we know that doesn’t make the experience any less frustrating when you’re trying to complete a reservation.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look at what happened.
— Gina
Made a tee time being aware of their 24…
Made a tee time being aware of their 24 hour cancelation policy. Received news of death in family at 12:50. Contacted golf now to cancel at 1:14. 24 hours and 1 minutes before tee time. By the time it was processed it was 1:16. They refused to refund, saying I was 1 minute late, disregarding the online initiation.
Can't reach anyone with power to intervene.
8 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi John, we’re very sorry for your loss and understand how upsetting and frustrating this situation must have been.
We recognize your concern regarding the timing of the cancellation request and understand why you feel the initiation time should have been considered. That’s certainly not the experience we want anyone to have during a personal emergency.
We’d appreciate the opportunity to review the reservation and the cancellation timeline in more detail. Please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
Variety of Hot Deals available at…
Variety of Hot Deals available at affordable prices. Quick easy transaction. Good choices of golf courses.
1 april 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi there, thank you for the great review. We’re glad to hear you’re enjoying the variety of Hot Deals, affordable pricing, and easy booking experience.
We appreciate you choosing GolfNow and look forward to helping you discover and book many more great courses.
— Gina
Zero stars if possible
Zero stars if possible. Customer service was the worst to deal with. Tried to get a refund on a booking that was made by mistake. They said a manager would call me back and never did. I reached out to their chat service and dealt with even worse customer service.
Do not book with this site. You can just call the course yourself. Save time, stress and money.
Rep's name was Thasibile
7 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is when a booking mistake isn’t resolved and when you don’t receive the follow-up you were expecting.
That’s not the level of service we aim to provide, and we also appreciate you calling out your interaction so it can be reviewed.
We’d like the opportunity to take a closer look at your reservation and what happened. Please visit golfnow.com/support and select “chat” for direct assistance so our team can help.
— Gina
I love golfnow
I love golfnow. Great rates on courses I enjoy playing and quick and easy to book a round.
21 mars 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi Ron, thank you for the great review. We’re glad to hear you’re enjoying the rates on your favorite courses and finding it quick and easy to book.
We appreciate you choosing GolfNow and look forward to helping you get out on the course again soon.
— Gina
The ease of searching and booking tee times.
The ease of searching and booking tee times is great.
28 april 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi Larry, thank you for the 5-star review. We’re glad to hear you’re enjoying how easy it is to search and book tee times.
We appreciate you choosing GolfNow and look forward to helping you book many more rounds.
— Gina
I like GolfNow as a concept and the…
I like GolfNow as a concept and the option to look at many different course options and pricing at once. However, the recent update to the app is not a great experience. I don't know how to view details of the reviews anymore. The app sometimes hangs and doesn't allow you to book a tee time once you click on it. I had to close and restart the app to book. The ease of use and visibility (filters, geography options, pricing details) are fantastic.
3 maj 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi Bruno, thanks for the thoughtful review. We’re glad you’re enjoying the ability to compare courses, pricing, and filters—that’s exactly what we aim to deliver.
We’re sorry to hear about the issues with the recent update, especially around viewing reviews and the app hanging during booking. That’s definitely not the experience we want, and we appreciate you calling it out.
If you continue to run into these issues, please visit golfnow.com/support and select “chat” for direct assistance so our team can take a closer look.
— Gina
Gonna leave a bad review every day…
Gonna leave a bad review every day until someone processed my refund.
Last reviewed was replied to saying to reach out via Chat on the website. There is no chat option on the website. Absolute shambles of a company to deal with
13 februari 2026
Omdöme utan inbjudan
Svar från GolfNow
Hi Damien, we’re really sorry to hear about your experience. We understand how frustrating it is to feel like you’re not able to reach support, especially when you’re waiting on a refund.
That’s not the experience we want, and we’d like to help get this resolved for you. Chat should be available through our support page, and if it’s not appearing, that’s something we’d want to look into as well.
Please visit golfnow.com/support and select “chat” for direct assistance so our team can review your refund and help move this forward.
— Gina
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.