I recently placed an order for the six set of whiskey glasses for an engagement gift for a couple that were engaged in Loch Fyne and have family from the highlands and Barra . After looking at... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi The product itself is fantastic. Delivery fantastic. The only things for me are Glen Cairn Glass in box of 6 and not individually wrapped. These are for onward selling so not ideal.... Se mer
I felt I'm being important person when I'm using your glasses(products) but only 1 thing why I gave you 4stars is you guys give no feed back about guide line for crystal cut's appearance guide line... Se mer
Företaget har svarat
Explained straight away that as I wanted something engraved it could have a 2 week delay before posting. I liked knowing this as this was a gift that was time sensitive. Engraving was very professio... Se mer
Företagsinformation
Skrivet av företaget
We are a family run business and believe that a focus on family values delivers a better product and more efficient service. We treat everyone with the respect and warmth that a family would demand. Our unique knowledge of the crystal glassware industry means we can answer the most challenging of questions and tackle the most complex of tasks with ease allowing our people to focus on making your dealings with us as simple and friendly as possible.
Kontaktuppgifter
1-11 Langlands Avenue, G75 0YG, Glasgow, Storbritannien
- 01355 279717
- contact@glencairn.co.uk
- www.glencairn.co.uk
4,7
Utmärkt
842 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Glencairn Crystal Ltd
We value your business and happy to hear that you are enjoying your purchase.
Excellent products and service
Excellent products (whisky tasting glass and pipette) and efficient service, with prompt delivery.
19 oktober 2023
Svar från Glencairn Crystal Ltd
We're glad to hear you had a positive experience with us and that you're happy with your products. Your support means a lot to us.
Svar från Glencairn Crystal Ltd
Thank you for choosing our family-operated establishment.
Great quality and service
Quick, well packaged delivery and the glasses with matching water jug were of excellent quality
25 september 2023
Svar från Glencairn Crystal Ltd
We're pleased to hear that you had a positive experience with us and that you're happy with your products. Thank you for supporting a family-run business!
Svar från Glencairn Crystal Ltd
Thank you for your feedback. We value your business and hope you enjoy your purchase!
Simple and easy to use website with…
Simple and easy to use website with guidance at every stage.
19 september 2023
Svar från Glencairn Crystal Ltd
Thank you George for your wonderful feedback!
Svar från Glencairn Crystal Ltd
Thank you Helen for your wonderful feedback! We are happy you had a positive experience with us.
Svar från Glencairn Crystal Ltd
We are happy you had a positive experience with us and your package arrived safely!
These glasses are simply stunning
These glasses are simply stunning! I never thought it would improve the smelling and tasting experience that much!
18 september 2023
Svar från Glencairn Crystal Ltd
Thank you for choosing our family-operated establishment.
Excellent product
Julie was exceptional in her contact with me. I had experienced a small problem with the delivery carrier. Julie rang straight away and resolved the problem. Her professional approach and help was greatly appreciated. Thank you Julie. I will use you again
19 september 2023
Svar från Glencairn Crystal Ltd
Thank you so much for your lovely review! We've shared your kind words with Julie.
Always happy with both the products and…
Always happy with both the products and the interaction with customer service. Would happily use again and recommend to whisky friends.
18 september 2023
Svar från Glencairn Crystal Ltd
We are happy to hear you would recommend our service. Thank you for supporting our family-run business!
Went 2 Better
I loved the two whisky glasses with inscription so much I went up a scale and ordered a cut glass one with inscription for my son and another for my daughter in the USA.Went 2 Better
28 september 2023
Svar från Glencairn Crystal Ltd
Many thanks for your lovely review. We are happy you had a positive experience with us.
Good quality items delivered securely.
18 september 2023
Svar från Glencairn Crystal Ltd
We are happy you had a positive experience with us and your package arrived safely!
Fabulous Customer Service from a great company
I have had the best ever customer service from the lovely Lucy at Glencairn Crystal. She personally assisted me with an urgent order and went above and beyond what would have been good service and took this to another level! I am absolutely delighted with the decanter I ordered and blown away by the standard of service. Extremely happy to recommend this company
21 september 2023
Omdöme utan inbjudan
Svar från Glencairn Crystal Ltd
Thank you for choosing our family-operated establishment, we will pass this info onto Lucy.
Svar från Glencairn Crystal Ltd
Thank you very much for your wonderful feedback! We're pleased to hear that you're enjoying the product.
A really good company to deal with and…
A really good company to deal with and beautiful glassware
23 augusti 2023
Svar från Glencairn Crystal Ltd
Thank you for your great feedback and for supporting our family-run business!
Awesome product and Service
Needing urgent engraved glasses for a trip to USA.
Left it VERY tight to be delivered in time but Glencairn pulled out all the stops and got them to me on time.
23 augusti 2023
Svar från Glencairn Crystal Ltd
Thank you for choosing our family-operated establishment.
Parfait pour cette commande tout était…
Parfait pour cette commande tout était bien emballé
21 augusti 2023
Glen Cairn, the only glass to drink whisky from!
Hi
The product itself is fantastic. Delivery fantastic. The only things for me are
Glen Cairn Glass in box of 6 and not individually wrapped. These are for onward selling so not ideal. I appreciate the price reflects this.
Glen Cairn Tumbler has no marking on base so in essence it could be from anywhere!
Is there scope for getting or purchasing the boxes separately please?
Many Thanks
Paul
25 augusti 2023
Excellent product
Delivery on time and very pleased with the product. Modern in design and very good quality
25 augusti 2023
Svar från Glencairn Crystal Ltd
We value your business and hope you enjoy your purchase. We're delighted to hear that it arrived safe and sound.
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