On a Sunday, I tried to contact GB to either chat or leave a message about my subscription. I left my email and Monday morning I received a reply. I ended up speaking to a representative and she was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Got a month of GenealogyBank and found my great grandma's obituary in a small town paper from 1948 plus two marriage notices I never knew about. Searching by name and town worked pretty well, just wis... Se mer
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Found many references for genelogy research I am doing. I would like to see more newspapers cataloged from Paterson NJ which has been an historic industrial city since before the Revolution.
I am in a rehab facility and had no internet access. I was working with the iPhone and trying to renew. I told GenealobyBank of my problems, They still closed my account.
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GenealogyBank.com is one of the largest online newspaper archives for family history research with over 2 billion names from 1600s to present day. Search free.
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Fascinating site….
Good service. Fascinating to see over 300 newspaper mentions going back 60+ years.

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I had a small problem concerning a…
I had a small problem concerning a credit card payment, that was the bank's fault. It was fixed very promptly without any fuss. I appreciate the smooth transaction.

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Very prompt response and resolution of…
Very prompt response and resolution of issue. Thank you Mindy!

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Wonderful service
Wonderful service. Marilyn was so kind and helpful. She was happy to answer any questions I had and I really enjoyed talking to her.

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Customer Service is GREAT! And the content found on the site is also great.
I reactivated my membership that had expired several years ago. I opted to go with one month to "test it out" to make sure I was able to find enough info to warrant a subscription. I DID!!! So I immediately contacted customer service and had a very quick response. I was able to cancel that one month subscription and reactivate for one year for a great price! Tashua was extremly helpful in getting this done. I look forward to all the treasures and tidbits I will find in the upcoming year.

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I have actually been using…
I have actually been using GenealogyBank for nearly a year. I live in Northern New York, and I am able to access the Watertown Daily Times, Watertown, New York, and have found numerous articles that are genealogy-rich in information. I have found articles in several other states as well. Although not all city newspapers are available, a good many are. Therefore, I am happily renewing my subscription. TFL.

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I was able to find what I expected.
I was able.
To find some information but needed assistance to further my search. I called GenealogyBank, the representative was so attentive to my questions.Tried her best to help me out.Stayed on the phone with me for quite a while.I highly recommend using them. Thank you, GenealogyBank for helping me find closure searching my ancestors.

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billing corrected as requested very…billing
billing corrected as requested very helpful people

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Great service
Mindy's response was quick and thorough. I can always get the help I need.

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Fast response and addressed my question…
Fast response and addressed my question completely. Great interaction.

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You had the information that I needed…
You had the information that I needed to fill in the blanks in my Tree. Thank-You

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DANG ! jUMP IN THE LAKE
DANG !! Umpteen emails are RTURNOff. eNOUGH. fORGET i EVER SIGNED ON.
To my knowldge I have made NO PURCHASE

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My agent was exceptional!!
My agent was exceptional! She was knowledgeable, very kind and helpful. Her service exceeded my expectations and the level of service she provided was outstanding.

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I am very satisfied with my recent…
I am very satisfied with my recent interaction with Genealogy.com. It was a dispute over being billed $200 for a two year subscription...that I never remembered signing up for. Their records showed it was for something (they showed) that'd I'd clicked for (but, after 2 years, I had no recollection of doing) (and besides, I'd never willingly sign up for a two-year subscription for anything!); Anyway, the kind folks at Genealogybank.com refunded my money, no hard feelings, and everything is fine.
I might do business with Genealogybank.com in the future, but not in 2 year blocks.

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Wonderful Customer Service
Marilyn was great, very responsive, and resolved my issue efficiently, quickly, and to my satisfaction.

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Great assistance from Renee and quick delivery of my purchase.
After I placed my order, I expected to receive a receipt for the order sent to my email. After several days, I called GenealogyBank and talked with Renee. She provided a copy of the receipt for my purchase and informed me that I should receive my order within two weeks of ordering it. Much to my surprise, the order arrived sooner than I expected. I was very impressed. I very much appreciated Renee's assistance and I was pleased with the quick delivery of my purchase from GenealogyBank.

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Superb
I actively research old news.com (owned by MyHeritage) as well as Newspapers.com (Ancestry) and Genealogy Bank definitely offers articles I cannot find on either one of those.

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Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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