Gem Wholesale Omdömen 

147
TrustScore 2.5 av 5

2,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just started a business. Iam currently buying pallets from gem I have purchased 5 so far and only been trading 2 weeks the pallets I bought are absolutely amazing well pleased will be certainly buying... Se mer

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Betygsatt 1 av 5 stjärnor

I ordered a pallet of merchandise from Gem Wholesale. The delivery went smoothly. However, I was shocked the moment I opened the pallet. While there were properly boxed items on top, the layers undern... Se mer

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Betygsatt 1 av 5 stjärnor

Very disappointed with Gem Wholesale. I purchased several parcels and paid for all of my orders in full. Today, I received an email saying that all of my orders had been cancelled. What mak... Se mer

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Betygsatt 1 av 5 stjärnor

Sold Me Junk as “Grade 1” Bought a “Grade 1” box — got damaged, incomplete, used rubbish. One key item missing parts. They offered a refund, then pulled it when I mentioned the law. Hide behind B2B t... Se mer

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Företagsinformation

  1. Grossist
  2. Elgrossist
  3. Hushållsvaror
  4. Klädgrossist
  5. Möbelgrossist

Skrivet av företaget

Welcome to Gem Wholesale a long established B2B trade platform for the distribution of returns, clearance & liquidation stock


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

147 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(147)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 4 av 5 stjärnor

Just received my third GRADE 1 returns…

Just received my third GRADE 1 returns lot, The first 2 were great, but it seems grade 1 standards are slipping. This lot had a dented laptop without box and other items without the original boxes. Not sure I will purchase another one, specially now it seems they no longer accept credit cards.

15 februari 2024
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Hi Alistair, thanks for taking the time to leave your review. We hope that our new bank transfer only system wont put you off ordering in the future, and also hope you understand that its always possible to get a faulty item / packing within parcels even on the Grade 1 Returns. As they have been sent to the customer and then returned it is possible for anything to happen within the postal process.

Betygsatt 5 av 5 stjärnor

Pallet as always arrive on time…

Pallet as always arrive on time containing
As expected

Will repeat purchase again soon

16 februari 2024
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Thank you for the 5* review, we really appreciate the time taken.

Betygsatt 5 av 5 stjärnor

Great products, swift delivery …

I’ve bought a number of pallets from Gem Wholesale for my small business and the stock arrives as described and promptly. Really happy with communication from Paula who is very quick to respond to emails!

5 februari 2024
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Thank you for your review and kind words... Paula

Betygsatt 5 av 5 stjärnor

I've been using Gem Wholesale for a…

I've been using Gem Wholesale for a year now and they are my regular supplier. Their stock matches the manifest and comes in the condition expected. They have good delivery times and service. Their customer service is excellent, they have always answered their emails quickly and efficiently. Will be continuing to use them!!

15 februari 2024
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Hi Tegan, thank you so much for the review and for all the added comments. We are sure this will help future customers when they look at making a purchase.

Betygsatt 5 av 5 stjärnor

Very happy with the pallets of goods…

Very happy with the pallets of goods received and they even phoned when we placed the first order to check we understood what we were buying, so excellent customer service too.

26 januari 2024
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Thank you so much for taking the time to leave your review. We look forward to your next order and will keep up the good work

Betygsatt 5 av 5 stjärnor

Best wholesaler in the UK

I’ve used Gem Wholesale for several years and spent thousands with them, and can’t fault either their products or customer service. Their terms and conditions clearly state the grade and condition of items so you know exactly what you are buying. If you don’t understand this then you are an idiot. Their descriptions are always perfect and items received always the grade stated and often better. You can actually get some great items in returns and clearance items are always perfect. This is an honest company so ignore the negative reviews as these are clearly morons who don’t understand what they are buying. Keep up the fantastic work

9 februari 2024
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

WOW ! Thank you so much for all your kind words and for taking the extra time to explain the stock from the customers point of view. Also for expanding on your overall experience as a long standing customer. We look forward to your next order.

Betygsatt 5 av 5 stjärnor

I have been buying from this company…

I have been buying from this company for over 2 years now and find them nothing less than fantastic!! My latest pallet arrived within 24, which is amazing and the items were securely packed and undamaged.
Cannot fault you all 😀

30 januari 2024
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Hi Lynette thank you so much for the review. We appreciate your continued custom and the time taken to leave this for us. We look forward to your next order.

Betygsatt 5 av 5 stjärnor

Good service and fast delivery

We've used Gem Wholesale a number of times and the service is always consistently good. Fast delivery, normally next day on smaller parcels, 2-3 days for pallets. Quality grading has been as detailed so far. We'll definitely be ordering again.

5 februari 2024
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Hi Danni, thank you for the review, we look forward to you're next order.

Betygsatt 1 av 5 stjärnor

I bought a pallet for £400

I bought a pallet for £400, 95% of it had to be thrown away. If you want to buy a pallet that is made so that nothing is visible, know that everything is just thrown inside, everything is broken, dirty and smelly and is not suitable for anything. Never again from this place, I do not recommend

13 november 2023
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

First time buyer, we contacted you and explained you are buying raw untested customer return electrical goods. We explained to you that you must be able to check, repair and refurbish or the stock wouldn't be suitable. You agreed you could make the repairs if needed. Clearly that is not the case. Yes you get damaged, non working and used goods in RETURN grade stocks. That is why we always check with any new customer to make sure they understand before we process the order. You also collected the goods from site and said nothing about the cosmetic condition whilst you were here, What more are we supposed to do?

Betygsatt 4 av 5 stjärnor

Iv no complaints

Iv no complaints, I purchased 3 pallets, all pallets as described. Easy people to do business with.

14 november 2023
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Hi John, thanks for taking the time to leave your review. We look forward to you're next order.

Betygsatt 1 av 5 stjärnor

I bough a pallet for £1200 of returns…

I bough a pallet for £1200 of returns and 80% of the things I had to bin, items are not working correctly very unhappy with the order didn't expected that :((

1 oktober 2023
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

We are of course sorry you are not happy. Unfortunately, you can get good and bad lots when dealing with Return grade goods. We do ensure we explain this to all new customers before we process an order, but understand the stock may not be what you expected. It is important that you can repair and refurbish items in order to get the best overall profit. Once again we are sorry it was not a good experience.

Betygsatt 5 av 5 stjärnor

First time ordering off gems and I must…

First time ordering off gems and I must say the receptionist was lovely talked me through everything I didn't know, then the delivery guy was outstanding went out of his way to help!! Got a fantastic pallet too. Can't thank the staff enough for a hassle free transaction and delivery.🌟🌟🌟🌟🌟

27 juli 2023
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Thank you so much for taking the time to leave your review. its always good to hear when customers are happy and that what we do is working. Thank you

Betygsatt 5 av 5 stjärnor

Iv used gem wholesale for about 10…

Iv used gem wholesale for about 10 years I tend to stay away from electronics as it’s ex catalogue stock returns I can’t fix broken electrical items Iv mainly stuck to furniture and never had a pallet Iv not made a profit on
The vat and delivery charges is a killer with profit and I don’t agree with being charged for delivery per pallet rather than just 1 price for delivery regardless of the amount of pallets bought at once

18 juni 2023
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Hi Gary, thanks for taking the time to leave your review. We do sympathies with the delivery and VAT issues, unfortunately we charge the cost price for any delivery, and the VAT is just the VAT. The delivery is always based on volume, and space used on a vehicle. Hopefully it wont put you off in the long term. Thanks again

Betygsatt 5 av 5 stjärnor

Easily the best wholesaler to deal…

Easily the best wholesaler to deal with! Website is so straightforward and never had a problem with any of my orders!

If there are any questions I have, the team respond pretty fast and effective!

Look forward to ordering more bits 👌🏻

31 maj 2023
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Hi Stephen, thank you for the review, we appreciate the time taken and the kind words

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, very customer friendly and supportive.

17 maj 2023
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

thanks for the 5 Star review, we look forward to the next order

Betygsatt 5 av 5 stjärnor

Great Company - highly recommended

I have used this company quite a few times and can very highly recommend.

On the odd occasion I have needed to request assistance they have been very helpful . The customer service is excellent.

I have previously tried a few similar companies in the past but now only use Gem wholesale as the have proved to be the best and very reliable

17 april 2023
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Hi Angela, thank you so much for the 5 Star review and for taking the time to leave it. We do appreciate the comments and will continue to do all we can to help whenever needed

Betygsatt 5 av 5 stjärnor

The best of the best!

5 Stars from me! I’ve ordered 3 times from Gem Wholesalers and every time I have been left so impressed. The first time I ordered an electrical returns pallet, around 80% of the items where brand new in a box or showed minimal use which we sold for profit, the remaining 20%, well it’s amazing what people buy at a car boot sale! My second pallet was a lucky dip clothing and I was left speechless with what was inside. I had brand new items from Levi’s, Jack & Jones, Adidas, Ralph Lauren, etc! I’ve made my money back on this pallet and still have 65% of the clothing yet to sell!! If you are thinking of investing in a pallet/carton etc, absolutely do. They very clearly explain the grades on the website and are very helpful when I’ve needed to contact them via phone or Facebook with delivery queries etc. 10/10 from me!

28 februari 2023
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Hi Lian, thank you so much for taking time to not only leave a review but for explaining why you are so happy. Its great to know you have done so well with the stock and we look forward to your next order.

Betygsatt 1 av 5 stjärnor

Never again !

I buying with gem few months, very first experience was really good - could resell the staff. The last pallets what I bought - pharmacy is some misunderstanding ! Most of it is expired products / drinks. Expiry date was even 2017. What a joke to put something like that on a pallet ! The rest of it is damaged - used. I don’t know who check the products but to put value of pallet of over 2000 grand is shame ! We had to put most of the stock to bin … with every months was worst experience but that last pallet is really joke - loosing the money

16 februari 2023
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Out of 7 pallets you have had one parcel you do not like. You mention expired goods, these were clearly marked as such in red on your lot list. in addition the parcel was sold at 10% of the retail to reflect this. It is always possible to get a pallet you do not like, this is part of dealing in returns and there is never a guarantee you will make money on a single parcel. Its a shame that you feel the need to leave a bad review for one pallet and nothing good for the previous six. We do all we can to ensure customers understand the risks of buying customer return goods and whilst we never like to hear a customer has lost money it can happen.

Betygsatt 5 av 5 stjärnor

10/10 Gem wholesale.

Bought a pallet, They ring you to advise you that you are buying a returns pallet etc (website states it too).
I bought a pallet with 14 microwaves and 1 hoover. Was able to rectify a good portion of the goods back to working order (free) didn't spend a penny. I've made my money back + some change on top. If you know what you are doing you can make quick profit in a few days.

1 december 2022
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Hi Kyle, thank you for taking the time to leave your review and for the insight and information given. We are sure it will help potential buyers understand what we do

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service
This company is very helpful to customers,
I would highly recommend them.
This is one of the reasons I only order pallets from this company

14 september 2022
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

hi, thank you so much for the 5 Star review, we appreciate the time taken and look forward to your next order.

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