I returned a £44.99 electric mower over 6 weeks ago. Proof of delivery to GED was provided to try to get my refund. I have emailed them 6 times and each time I am told my refund is processing. 6... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... Se mer
Företaget har svarat
Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Se mer
Företaget har svarat
GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Kontaktuppgifter
Unit 1, Edgar Street, BL3 6EZ, Bolton, Storbritannien
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Medel
269 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från GED Outlet
Thank you for the kind words! We’re so glad you found everything nice and professional. 😊✨
Svar från GED Outlet
Thanks so much for the excellent review! We’re delighted you were happy with the prompt delivery and service. Really appreciate the recommendation! 😊🚚🌟
RE Cordless Cutters
I was having a problem regarding the item I bought so I got in contact with yourselves .And they was so helpful with every enquiry I had .
18 juni 2025
Svar från GED Outlet
Thank you for the fantastic review! We’re so glad we could help you with your cordless cutters and answer all your questions. 😊
Svar från GED Outlet
Thanks for the great feedback! We're glad the process was quick and easy — just how it should be! 😊🛒🚀
item arrived on time no issues and was…
item arrived on time no issues and was exacly as advertised
17 juni 2025
Svar från GED Outlet
Thanks so much for the great review! We're glad everything arrived on time and just as expected. 😊📦✅
The worst online shopping experience I…
The worst online shopping experience I have ever had. Sent email for refund.
16 juni 2025
Svar från GED Outlet
We’re sorry to see your review and surprised by your comments, as we’ve had no contact or messages from you regarding any issues with your order. We have reached out directly by email to try and understand what went wrong, as customer satisfaction is very important to us. If you would be willing to get in touch, we’d be happy to look into this and help resolve any concerns. Best regards Naidine
Good product and all as described
Good product and all as described, and a speedy delivery , certainly working well at the minute, time will tell I guess....
10 juni 2025
Svar från GED Outlet
Thank you for the great review! We're glad the product arrived quickly and as described. Hope it continues to serve you well! 😊👍⏳
Purchased a B grade McGregor lawnmower…
Purchased a B grade McGregor lawnmower at a very reasonable price. It was delivered well within the specified time. On examination it was all complete, just a few cosmetic scuffs. Well satisfied. Will definitely buy from GED again.
10 juni 2025
Svar från GED Outlet
Thank you for the fantastic review! We're so pleased you're happy with your B-grade lawnmower and the great value. Glad to hear everything arrived complete and on time — we look forward to serving you again! 😊👍🛠️
Svar från GED Outlet
Thank you for the lovely review! Great to hear you’re pleased with the lawnmower — and even better that you grabbed it at a discount! 🥰👍🛠️ Enjoy your new purchase!
Great prices easy to purchase free…
Great prices easy to purchase free delivery quick delivery
Fantastic
9 juni 2025
Svar från GED Outlet
Thanks so much for the fantastic review! Great to hear you were happy with the price, easy ordering, and speedy free delivery! 😊🛒🚚
excellant service & quick delivery
6 juni 2025
Svar från GED Outlet
Thanks so much, Lee! Great to hear you were pleased with our service and speedy delivery. 😊🚚✨
From start to finish everything was…
From start to finish everything was easy. I was kept up to date about everything about delivery.
2 juni 2025
Svar från GED Outlet
Thank you for the lovely feedback! We're so pleased to hear everything went smoothly and that you were kept well informed throughout. We hope you enjoy your purchase! 😊📦✨
Svar från GED Outlet
Thanks so much for your great review! We're glad you were happy with the quick delivery and the product. 🚚👍😊
Scooter we received was clearly used…
Scooter we received was clearly used and damaged. Box was absolutely battered. No apology, just instructions for a return.
28 maj 2025
Svar från GED Outlet
We're very sorry to hear that the condition of the scooter didn’t meet your expectations. We completely understand how disappointing this must have been.
Just to clarify, the item you purchased was sold as a B Grade refurbished product, which is reflected in the listing. These items may show signs of previous use and can arrive in damaged or plain packaging, but they are fully tested and come with a 12-month warranty. That said, we’re sorry if this wasn’t made clear to you.
We’re glad we could process your return and issue a full refund quickly, within 4 days of your request. We appreciate you taking the time to return the item.
Thanks again for your feedback, and we’ll continue working to improve both communication and customer experience.
Kind regards,
Naidine
Product was not clearly advertised as Refurbished
Product was not clearly advertised as being refurbished!
Even though the product was refurbished it was in unsatisfactory condition- dirty, scuffed & the main body was held together with 4 tape strips.
23 maj 2025
Svar från GED Outlet
We're sorry to hear you were disappointed with your order. It appears there was some confusion regarding the product listing, which clearly stated the item was refurbished and not brand new, as you mentioned in your email. We had already been in touch prior to this review to clarify this and provided free return instructions. Once the item is received back, a full refund will be processed. We understand the timing was difficult and regret the inconvenience this caused ahead of your holiday.
Refurb product
Product was as described, used but in excellent condition. Also arrived on time
19 maj 2025
Svar från GED Outlet
Thanks so much for the great review! We're really glad the refurbished item met your expectations and arrived on time. Enjoy your purchase!
Disappointing experience
Disappointing experience. Faulty lawnmower, no apology until prompted, and a lengthy returns process that I had to organise with the delivery company.
** In response to your reply, this is incorrect. I had to arrange the return as a date had not been organised by yourselves. Only the return had been initiated, confirmed by Fed Ex themselves.
The refund took 9 days to complete, not within a week, which for a lawnmower that bellowed smoke on start up, feels to me to be longer than it should have been.***
12 maj 2025
Svar från GED Outlet
We're sorry to hear you were disappointed with your order. We really appreciated your friendly and understanding messages, and we responded in kind to resolve things as smoothly as possible. From the initial report to arranging collection, receiving the return, and issuing a full refund — everything was completed in less than a week. The FedEx collection was fully arranged on your behalf, with just the label to print and attach. While we're sorry the product didn’t meet expectations, we’re glad we could resolve the matter quickly and thank you again for your cooperation throughout.
Great company to deal eithGreat product,really good price and…
Great product,really good price and fast delivery. Overall a great experience!!
21 maj 2025
Svar från GED Outlet
Thank you for the fantastic review! We're so pleased you were happy with the product, price, and speedy delivery. Great to hear it was a positive experience all around!
Easy to order and at a good price
Easy to order and at a good price, Fan was as described, delivered promptly with email and sms advisories. The Duux fan is suburb and a perfect fan for bedrooms as it oscillates both horizontally and vertically with multiple fan speeds and is near silent.
1 maj 2025
Svar från GED Outlet
Thank you so much for your 5-star review! We're thrilled you found the process easy and the Duux fan a perfect fit. Enjoy the cool comfort! 🌬️✨
I purchased a pressure washer from this…
I purchased a pressure washer from this company for a Christmas present from my wife to myself. I checked the box on delivery and all looked great . Went to use it a few weeks ago as weather changed to find it did not even work at all .
I contacted them and they eventually sent out a replacement that looked like it was a pile of junk .
I contacted them for a replacement and they did not want to know .
They would not do nothing about it. Terrible customer service and now I am stuck with a pile of junk .
Stay away from this company
7 maj 2025
Omdöme utan inbjudan
Svar från GED Outlet
We're disappointed by this review, especially given the full context. The item was purchased in November 2024 and reported as faulty in March 2025 — over three months later. Despite this, we honoured our warranty and sent a like-for-like replacement, clearly marked as B-grade, in line with the original listing.
We responded promptly at every stage and continued to offer support. When the matter was escalated through your bank, the chargeback was reviewed and resolved in our favour — confirming that we had acted fairly and within policy. The replacement item remains under warranty, and we’re still available should you wish to resolve things properly.
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