I returned a £44.99 electric mower over 6 weeks ago. Proof of delivery to GED was provided to try to get my refund. I have emailed them 6 times and each time I am told my refund is processing. 6... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... Se mer
Företaget har svarat
Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Se mer
Företaget har svarat
GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Kontaktuppgifter
Unit 1, Edgar Street, BL3 6EZ, Bolton, Storbritannien
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Medel
269 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från GED Outlet
Thank you for the 5-star review! We're glad your order arrived on time and was left as requested. Much appreciated!
Steamer… Updated Review
I bought a steamer for my mum for mother's day. The steamer came broken, I emailed GED explaining the situation and they were fantastic in resolving the issue which resulted sending out another steamer. I have tried the steamer before gifting it back to my mother. Everything is in working order as should be.
5 maj 2025
Svar från GED Outlet
Thank you for your feedback, and we're truly sorry for the experience your mum had with the steamer — especially on such a special occasion like Mother’s Day. We understand how disappointing it must have been to receive an incomplete product and to have the handle break upon first use.
As discussed, we’ve arranged a replacement to be sent out, and we're pleased that you’ve accepted this solution. We're confident the new unit will meet your expectations, and we appreciate your willingness to update your review once it arrives.
Please don’t hesitate to reach out if there's anything else we can do — your satisfaction is very important to us.
Warm regards,
Naidine
Poor value for money
Item delivered in a tatty brown box. No instructions included. Frayed grass box, discoloured main lead and grass still on mower.
Not what I expected for £109.00
Very disappointed.
23 april 2025
Svar från GED Outlet
Thank you for your feedback, and we're sorry the item didn’t meet your expectations. As this was a refurbished product, signs of use can occur—but it should have been properly cleaned and complete. We’d like to look into this for you, you are welcome to contact us directly and we’ll be happy to help.
Best regards,
Naidine
Great price and received it quickly.
23 april 2025
Svar från GED Outlet
Thank you for the great review! We're glad you were happy with the price and speedy delivery.
good returns service
The item was not suitable .They arranged a pick-up from my daughter's address, because it was too heavy to drop off at post office and my daughter does not have a car .
Thank you
10 februari 2025
Svar från GED Outlet
Thank you for your kind review! We're glad we could help make the return process easier for you and your daughter. If you need anything else, we're always here to help.
Product delivered but imperfect
Product delivered in timely manner.
But multiple scuff marks on surface (as it’s a table, pretty obvious!) Have contacted company but no reply.
22 april 2025
Svar från GED Outlet
Thank you for your review. We're glad the item arrived on time, though we're sorry to hear about the scuff marks. As the product was refurbished, some wear is expected, but it should still be in good condition. Please get in touch if you'd like us to look into this further.
Best regards,
Ged Outlet
Svar från GED Outlet
Thank you for your review! We’re pleased to hear the delivery was fast and the product is working well 😊
Svar från GED Outlet
Thank you for your great review! We're glad to hear the power washer arrived on time and met your expectations. Enjoy!
An old lawnmower with a new blade and…
An old lawnmower with a new blade and basket and a dud battery that doesn't charge bought a new lawnmower from argos far superior
2 februari 2025
Omdöme utan inbjudan
Svar från GED Outlet
We're sorry to hear you were disappointed with your order. The item purchased was refurbished, but it should still meet quality standards. We’d appreciate the chance to make this right—please contact us so we can assist further.
Best regards,
Every detail was well explained and I'm…
Every detail was well explained and I'm very happy for the purchase.
14 april 2025
Svar från GED Outlet
Thank you for the kind words! We're so pleased you found everything clearly explained and that you're happy with your purchase.
where is your telephone no.
where is your telephone no.? why do you seem to avoid being contacted .you are part of argos are yu not? also where is my instruction manual for my mcregor lawnmower?
28 mars 2025
Svar från GED Outlet
Thank you for your review.
To clarify, we are not part of Argos, though they do sell McGregor lawnmowers. It looks like your purchase was made directly through us, but we’ve checked and haven’t received any email from you yet.
We’re definitely not avoiding contact — we simply prefer email so there’s a clear record of any communication.
In the meantime, we’ll send your instruction manual in the post tomorrow. If you’d like to view it sooner, it’s also available online for your convenience.
Best regards,
Svar från GED Outlet
Thanks for your review! Glad to hear everything's working well — let us know if you ever need anything!
Seller refusing to pay for return…
Seller refusing to pay for return postage on a faulty item despite it being within the 6 month window under the Consumer Rights Act.
Update: seller continued to refute my consumer rights (expecting me to pay for postage on a faulty item under 6 months old), contacted my bank and got a refund.
4 april 2025
Omdöme utan inbjudan
Svar från GED Outlet
Thanks for your feedback. We're sorry we couldn’t reach a resolution together.
A full refund has now been issued following a dispute raised with your bank. Unfortunately, the item wasn’t returned within a reasonable timeframe after we first offered a free return, and we were unable to find a compromise before the dispute was escalated.
As a refund has been processed in full, we look forward to receiving the item back to close this off properly.
We always aim to handle matters fairly and in line with consumer law, and we appreciate all feedback as part of improving our service.
Best regards,
Svar från GED Outlet
Thank you for your feedback! We're happy to hear you found our prices, ordering process, and delivery to your liking!
Svar från GED Outlet
Thanks for your review! We're glad you were happy with the price and delivery speed!
I got it wrong. But they made it right.
Due to misunderstanding on my part and the perceived lack of engagement with GED Outlet. I was thinking they're customer satisfaction was dreadful.
Once I had started a dialogue with Naidine I realised how wrong I was. My unanswered emails were going to the wrong address.
Instantly Naidine sorted everything out. Efficiently and professionally.
GED Outlet actually have excellent customer service and the guarantees they make on their website are genuine!
21 mars 2025
Svar från GED Outlet
Thank you so much for updating your review — I really appreciate it.
I’m so glad we were able to get everything resolved and clear up the misunderstanding. It was a pleasure helping you, and I’m really happy to hear that your experience turned around. We genuinely care about our customers, so it means a lot to know that came across.
If there’s ever anything else you need, you know where to find me!
Warm regards,
Naidine
EFFICIENT SERVICE
Order despatched quickly were also reacted quickly to a request by email.
25 mars 2025
Svar från GED Outlet
Thank you for your wonderful review! We're glad your order arrived quickly and that our team could assist you promptly. We appreciate your support and look forward to serving you again!
Best regards,
Naidine
First class service,delivered on…
First class service,delivered on time.Lang may yer
lum reek.
16 mars 2025
Svar från GED Outlet
Thank you for your fantastic review! We're delighted you were happy with our service. And as you kindly said—lang may yer lum reek! 😊
After a shaky start in communication
After a shaky start in communication, their customer service team came back to me reasonably quick to resolve. Thaks to Naidine for the information I needed. Recovered total confidence. Rgs Mr Reilly
19 mars 2025
Svar från GED Outlet
Dear Mr. Reilly,
Thank you for your kind review. I’m glad we could resolve things quickly, and I truly appreciate your patience. It’s great to hear we’ve regained your confidence—I’m always happy to help!
Kindest regards
Naidine
I found it easy to place my order and…
I found it easy to place my order and the courier delivered it on time ,I would use the company again .
24 februari 2025
Svar från GED Outlet
Thank you for your kind review! We're glad you found ordering easy and that your delivery arrived on time. We look forward to serving you again!" 😊
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