I returned a £44.99 electric mower over 6 weeks ago. Proof of delivery to GED was provided to try to get my refund. I have emailed them 6 times and each time I am told my refund is processing. 6... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... Se mer
Företaget har svarat
Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Se mer
Företaget har svarat
GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Kontaktuppgifter
Unit 1, Edgar Street, BL3 6EZ, Bolton, Storbritannien
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Medel
269 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible
Terrible. Bought a so called "refurbished" hoover from this company. Turned up used, with a mouldy filter, damaged parts. Nowhere near refurbished, so basically a customer return and they have sold it, without doing anything. Avoid this business
8 augusti 2025
Omdöme utan inbjudan
Svar från GED Outlet
We’re very sorry to hear you were unhappy with your order. All of our refurbished items are security-checked, cleaned, and tested before dispatch, and should arrive complete and in good working condition.
As soon as you contacted us, we offered both a replacement (checked before sending) or a full refund, and provided a free return label for your convenience. The item was collected and your return will be processed in line with our policy.
We fully understand how disappointing it is to receive an item not up to standard, and we’ll be reviewing this with our team to make sure it doesn’t happen again.
Thank you for your feedback while we regret your experience, we appreciate it as it helps us improve our service.
Helpful
Bought an office chair from here and needed to return. Naidine was very helpful in resolving the issue.
7 augusti 2025
Omdöme utan inbjudan
Svar från GED Outlet
Thank you so much for your kind review! We’re really pleased to hear that Naidine was able to help you quickly with your return. We always aim to make the process as smooth as possible, and it’s great to know we could resolve this for you.
I purchased a "Spear & Jackson 34cm…
I purchased a "Spear & Jackson 34cm Cordless Lawnmower - 24V (No Battery & No Charger) × 1" for a great price, to replace my broken one. When it arrived, I took it out of the box and it had been used. I have kept it as I really needed it, but I wasn't too happy as I wasn't aware it was refurbished.
31 juli 2025
Svar från GED Outlet
Thank you for your feedback. We’re pleased you found the lawnmower at a great price, but we’re sorry to hear you weren’t aware it was refurbished. Where applicable, items on our website are clearly advertised as refurbished on the product page so customers can make an informed choice.
We appreciate your comments and will review our listings to see if we can make this even clearer. We hope the lawnmower serves you well, and thank you for shopping with us.
Kind regards,
sent me a refund that had already been…
sent me a refund that had already been broken and missing certain parts. no reply in over a week. absolute joke of a company
14 juli 2025
Svar från GED Outlet
We're sorry to hear you're unhappy, but we’re a little confused by your review. According to our records, we haven’t issued a refund for this order, and we’ve also not received any direct contact from you regarding a problem.
We’d really like the opportunity to resolve this. Please get in touch with us at [your contact info] with your order details so we can look into this properly and assist you.
Kind regards,
Naidine
Exactly as described
Exactly as described, although the box looked as if it had been previously opened
11 juli 2025
Svar från GED Outlet
Thank you for your kind review! We’re glad to hear the item was exactly as described. Some of our products may arrive in packaging that shows signs of handling, but they’re always checked to ensure the contents are complete and in good condition.
We really appreciate your feedback and hope you enjoy your purchase!
Good value item and not a replica which…
Good value item and not a replica which may not be of the same quality or fit.
10 juli 2025
Svar från GED Outlet
Thank you so much for the 5-star review! We're really pleased to hear you found the item to be good value and appreciated the quality and fit of the genuine product.
Your feedback means a lot to us—thanks again for your support!
Best regards,
Naidine
The item was in a very poor condition…
The item was in a very poor condition to be sold for that price. I am yet to return it today. Please can you review items properly before putting to be sold on your app. I also did not realised it was a used item I wouldn’t have bought because the brand new one in Argos cost the same price it was just out of stock and I was really in need for it and I couldn’t even use it for the purpose I bought it. The item even arrived late.
8 juli 2025
Svar från GED Outlet
Thank you for taking the time to leave your feedback. We’re sorry to hear you were disappointed with your order.
Just to kindly clarify, the item was listed as B Grade, with details shown clearly on the product page. Your order was dispatched on time, but there was a slight delay due to missing address details, as no flat number was provided.
We also sent return information to you on Sunday, 13th July. We always aim to provide a positive experience, so we’re sorry to see a 1-star review, but we’re happy to help if there’s anything further we can do to assist.
Delivery issue dealt with efficiently
I didn't receive the product because Evri messed up, but when I highlighted the delivery issue to the retailer, they acted immediately to cancel the order and issue the refund. It's nice to find that problems, if they arise, are dealt with efficiently
14 juli 2025
Svar från GED Outlet
Hi
Thank you for your feedback. We’ve reached out to you directly to discuss this further, as this platform isn’t set up for resolving order issues. We look forward to helping you sort this out and appreciate your patience.
Best regards,
Naidine
This must be a scam company
This must be a scam company. The item came in a box sellotaped together. I bought a strimmer that came without a battery or charger. My sister and I both bought them. I was told I could return at my own cost! My sister got a free return all because of the way she requested the return! Beware! After challenging them on the cost I incurred they refused to refund my postal cost even though I highlighted the fact that they treated us both differently.
18 juli 2025
Omdöme utan inbjudan
Svar från GED Outlet
We are disappointed by your reviews, particularly the false claim of this being a “scam company.” We are a legitimate business with clear and fair returns policies, applied consistently based on the information provided at the time.
To clarify: your return was requested on the basis that the item was refurbished and didn’t include a battery or charger. No mention of damage or condition issues was made before returning the item, and our team processed your request correctly under our standard policy.
It’s also important for readers to know you have left two separate negative reviews for the same order, after stating in writing that you would leave negative reviews if we did not refund your postage.
While we respect genuine feedback, it’s important to ensure information shared publicly is accurate and fair.
I have had this cat scratcher before…
I have had this cat scratcher before and its been difficult to get a replacement. Unfortunately, it was damaged one of the screws wasn’t working and the bit it went through was ripped. I think it had originally been a return, but Ive kept it. Ive patched it up using superglue and fluffy material over the sharp but the screw comes through - only because I can’t get this anywhere else and they only had one in stock. UPDATE: GED have reached out to me asked if I wanted to return it. I said no as Ive patched it up and it was the only one of that type i could get anywhere but they have given me half of my money back so I'm happy
14 juli 2025
Svar från GED Outlet
Thank you for sharing your experience. We’re sorry to hear about the issues you’ve encountered with the cat scratcher. We strive to ensure our products meet high-quality standards, and it’s disappointing to learn that this was not your experience.
We were not aware of the problems you mentioned, as we hadn’t been contacted directly, and we would have appreciated the chance to assist you sooner.
If you’re open to reaching out to our customer service team, we’d be happy to discuss how we can help and find a suitable solution.
Thank you again for your feedback, and we hope to have the opportunity to improve your experience
Svar från GED Outlet
We are disappointed to see this review, especially since your original return request stated:
"Received the Challenge cordless hedge trimmer however I can see from the sticker on the front that this item does not include the charger or battery and therefore would like to return it."
At no point did you mention any damage to the item or box. Returns are processed based on the information provided at the time of contact. Since no damage was reported, your return was handled under our standard unwanted item policy.
We always aim to be fair and transparent, but cannot address issues that are only raised after the return is complete.
Happy to get what we needed from you
7 juli 2025
Svar från GED Outlet
Thanks so much! We’re really happy to hear you got exactly what you needed from us. It’s great to know we could help!
If you ever need anything else, just let us know.
Best wishes,
Air conditioner
I received my air conditioner without its remote control and it needs this to work I have contacted GED sales as per the website but as yet I have still not received any contact. Poor Service.
Following my review Nadine from GED contacted me and quickly sorted the issue well done Nadine and GED. Thanks.
8 juli 2025
Svar från GED Outlet
We’re very sorry to hear about your experience. This is certainly not the level of service we aim to provide. Please accept our apologies for the delay. If you could kindly email us again with your order details, we will prioritise resolving this issue and getting your remote control to you as quickly as possible. Thank you for your patience.
Easy to order quick delivery and…
Easy to order quick delivery and exactly as described thank you
8 juli 2025
Svar från GED Outlet
Thank you for your kind words! We’re really pleased to hear you had a smooth ordering experience and fast delivery. We appreciate your support and hope you enjoy your purchase — thank you for choosing us!
Very pleased with this purchase
Very pleased with this purchase, it being both efficient and very quiet.
30 juni 2025
Svar från GED Outlet
Thank you for your great feedback! We're delighted to hear you're happy with your purchase and especially pleased with its efficiency and quiet operation. We really appreciate your support!
Great price and very fast delivery.
3 juli 2025
Svar från GED Outlet
Thanks so much for the 5 stars! 🌟 We're glad you were happy with the price and impressed by the speedy delivery. We really appreciate your support! 🙌
Questionable reconditioning
It's a shame to give 2 stars. The item arrived exactly as described (so I thought). Worked beautifully first time but when I went to use it again, it started to cut out and smoke.
Against my better judgement I investigated. It was worth voiding any warranty to find out the problem. Inside the housing the wire was severed, this completely separated when I went to pick up the trimmer, with 2 hands. The inside of the housing was also full of dry leaf material, making me question how well it was reconditioned in the first place.
I wouldn't say don't use them, but buy with caution. Very much doubt I would buy from them again, unfortunately.
17 juni 2025
Svar från GED Outlet
Hi, thank you for your honest feedback. We're genuinely sorry to hear about your experience — this is certainly not the standard we expect from our reconditioned products. Please reach out to us at with your order details so we can resolve this issue for you. We appreciate your balanced comments and will use this to improve our quality checks going forward.
All good except for the delivery!
Everything good except for the choice of Evri to deliver as they held the delivery for a few days.
7 juli 2025
Svar från GED Outlet
Thank you for the great review! We're really pleased you were happy with everything overall. 😊 We're sorry to hear Evri caused a delay delivery partners don’t always meet the standards we aim for, but your feedback is noted and appreciated.
I did not receive any charger and…
I did not receive any charger and battery with the lawnmower. In addition I have no means of contacting this company
27 juni 2025
Svar från GED Outlet
We’re sorry to see your review, especially as we had already been in touch with you before it was posted.
To clarify, the product description clearly stated that the lawnmower was sold without a battery or charger, and we also explained this when responding to your message which you kindly responded to in order to provide further details.
We’re always happy to help and would be glad to assist with anything else you need. Please don’t hesitate to reach out again if we can do anything further.
Great prices
I'm Very happy with purchases.Lawnmower & hedge cutter. Good price. Great communication. 100 % recommend. .
19 juni 2025
Svar från GED Outlet
Thank you so much for the fantastic review! We’re delighted you were happy with your lawnmower and hedge cutter, as well as the price and communication. 😊 Your recommendation means a lot to us!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.