GB Vehicle Leasing Omdömen 

Great experience from start to delivery.

Great service from Eliza, Caitie and Tyler! I have never leased a car before and they have made it so straightforward and easy to understand the process and feel comfortable. They have prompt responses and I haven’t felt anxious or unsure at all thanks to them! Thank you 😊

Company was fantastic and Chris was great at replying to any queries I had. Simple and effective and I am over the moon with my new car. Free delivery as well made the choice easy. Thank you for all of your service! Highly recommend.

Prompt in offers, securing and delivering the car I wanted. No annoying sales pitches, friendly, professional and quick responses. Faultless!

Always available via email to answer any queries.
Friendly and informative.

I recently leased my first car through GB Leasing and couldn’t be happier with the experience. Chris & Caitie were absolutely fantastic throughout the whole process and helped me secure a brand new MG HS Trophy in under two weeks!

As a first-time leaser, I had a lot of questions and worries, but nothing was too much trouble for Chris. He was incredibly patient, took the time to explain everything clearly, and made sure I felt confident and informed every step of the way. His knowledge and reassurance really put my mind at ease.

Once the finance was sorted, Caitie took over with arranging the delivery and was equally brilliant. She went above and beyond to get the car delivered to me as quickly as possible and kept me updated throughout. Both Chris and Caitie were super responsive – replies to my emails came within minutes, which made the process smooth and stress-free.

I would absolutely recommend GB Leasing to anyone looking to lease a car. Their customer service is second to none, and I’ll definitely be returning when it’s time for my next vehicle. Thanks again to Chris & Caitie for all your help!

Good responsive and well explained service throughout

Craig was super helpful in researching options for me to meet my requirements and budget. Friendly on the phone with efficient and clear follows up by email. Excited to take delivery of my car in a couple of weeks,

Superb service from Chris & Eliza at GB - Would 100% Recommend

Could not have been any easier!!
From the initial contact with Neil who sorted out my deal to Eliza who dealt with the admin and delivery.
Both replied quickly to any questions I had.
If you’re looking to lease a car I would recommend giving these guys a try.

After receiving some bad experiences writhing the leasing industry from previous companies who broke promises and didn’t have availability of cars they were promoting, I have been absolutely delighted and vey impressed with the service I have received from GB vehicle leasing. From the very start Neil was friendly, honest and delivered exactly what he promised which is exactly what I needed. I then received exceptional support and customer service from Eliza throughout the whole process, who responded very quickly and helped answer every question I had. I would definitely use GB Vehicle leasing again and recommend them to anyone wanting to lease a car as their service level is streets ahead of any previous companies I have dealt with.

From start to delivery of vehicle ran smoothly and everyone was so helpful I would highly recommend GB VEHICLE LEASING. A mention to Chris Smith who I first spoke to and helped choose my car no pushy sales just honest and helpful.

This company acted in an exemplary way throughout. Prompt and meaningful communication, checked my understanding throughout all steps of transaction. Transparent and trustworthy.

The people - I dealt with.

I was very nervous purchasing on line 9 its not something I do.

The whole experience was transparent and details were explained clearly with timeframes adhered to.
Thank you GB Leasing
Thank you Naomi

I have previous leased 3 cars from GBVL and when my present lease was due to expire, Craig helped me through each necessary step to arrange a further 3 year lease for a new car. Craig even remembered personal details from 3 years ago and helpfully and patiently answered my queries. Looking forward to my 4th car from GBVL.

Very happy with the service from GB Vehicle Leasing. Communication was great and everything made nice and simple. Would definitely use again.

The application procedure of leasing a vehicle has been convenient and quite straight forward. No hassles, quick and prompt service.

Quick response, great communications, friendly.

Well I order my brand new car and wot can I say fantastic service by all the staff and service is top notch quick easy no fuss

I picked this company up via Leasing.Com who were showing a decent deal for the car I was after. (a Hyundai). They responded very quickly and actually improved on the deal, which is always a great start. Tyler was dealing with my cases and was first class from start to finish. Very professional indeed. It wasn't all plain sailing though. My application needed to go to underwriting because I am newly retired (2 years) and don't get a monthly payslip which freaks out funders. I am in the best financial shape of my life, but they just can't fit people like me into their template. Anyway, I had to jump through the usual hoops (bank statements, pension and investment valuations and I even applied a letter from my wealth manager). This is where the stress started - GB leasing don't, at the moment, manage expectations at all well. You are left in the dark completely, not even knowing who all your information has gone to. No expectation of how long this could take etc. So, it gets very stressful very quickly. It all came out okay in the end and the car is getting delivered soon, but it left me feeling slightly demeaned, humiliated and that my integrity was being questioned. Whilst not GB Leasing's fault per sé, they do need, and have now committed, to being better at managing expectations on SLAs, being transparent about the funder and generally managing customer experience. This is the reason for the lost star. Not a reflection on Tyler who remained professional, personable and helpful throughout. The post sales admin team have been equally impressive too.