Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My first order was a great experience it’s nice and easy to order online and free quick delivery with emails regarding order and delivery. Will order again from GAP

Betygsatt 5 av 5 stjärnor

GAP have consistently provided us with excellent service. A special mention must go to Aaron, who went above and beyond to help us out enormously at very short notice recently. We really appreciate th... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I ordered online with a delivery date confirmed. I waited in all day until 15:15hrs at which point I called the store to check my delivery was coming. I was told it was not on the day’s delivery shee... Se mer

Betygsatt 5 av 5 stjärnor

I've used GAP twice now and each time I cannot fault them at all. Easy to order, great products, competitive prices and great delivery service with well mannered, polite, and helpful drivers. Hig... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av PVC-fönster

Skrivet av företaget

GAP manufacture, stock and distribute a wide range of uPVC & Aluminium building products to a large customer base including national house builders through to small independent builders, from a network of over 100 depots across the country. Our manufactured brands include HomeLine, Home Frame, HomeView and Rockdoor.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

255 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(255)

31 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Can’t recommend

Can’t recommend. Our windows came with the wrong fittings and took over six months to replace with the correct hinges that we needed for fire safe regs. Had to send multiple emails and withhold payment to get this corrected.

There’s a reason this company don’t answer to negative reviews, it’s because they don’t care.

I’m giving this feedback now as my friend has had the same issue as me all these years later, it seems they don’t learn.

16 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Staff really helpful and polite

Staff really helpful and polite, needed some trims and silicone to finish off the bathroom and they advised which silicone I needed when I told them it was for the bathroom, (anti-fungal) which helps stop mould growing!

21 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Look no further!

We could not be more complimentary of GAP. Every experience we have with our local depot, trade manager and head office has been friendly, accommodating and professional. Products are fantastic and they are always fully stocked.

23 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rockdoor

A far more superior door over a standard UPVC door, the quality and feel of it is amazing.

I have a couple more doors in the house that will be changing in the near future.

22 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Joke of a company

I ordered some new seals for a customer in July. Still waiting for delivery after twice being promised they were being shipped. No response to any emails to their customer services. Buyer beware of this company.

19 september 2023
Omdöme utan inbjudan
Logotyp för GAP

Svar från GAP

Hi Doug,

We're really sorry that your recent experience with GAP wasn't as you would have liked. As you were informed by our customer service team, unfortunately, the seals were regrettably lost in transit on both occasions, which we can only apologise for on our behalf and on our third-party delivery partners.

Our customer service team have since organised and guaranteed that your items were delivered to our Wigan depot free of charge, as a token of apology for your experience on this occasion.

Although we appreciate the time lost and inconvenience to you, we would welcome the opportunity for you to use our services again so we can give you the customer experience you should expect right from the very start.

Best regards,
Regan

Betygsatt 5 av 5 stjärnor

Composite decking and GRP Door

I bought some composite decking and GRP door to complete by garden room project from GAP Maidstone. The products are great quality and have helped me achieve the finish I was looking for. Mick and the team were really helpful, knowledgeable and nothing was too much trouble. They were able to accommodate a couple of site delays that I had and delivered the items I ordered on a day to suit me. Great service and would definitely recommend GAP

4 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rockdoors bifolds and Fascias

We have buying from gap now for a year and the staff have been brilliant very knowledgeable always will to help you find the right product for you we have had Rockdoors bifolds and windows all to a very high standard delivered on time and as promised definitely recommend you try these out

23 augusti 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Not too impressed so far

Not too impressed so far. Being passed pillar to post to arrange an order. Original Sales Person that quoted us, when I called to finalise the order - sounded like he was in a bar and was laughing and joking with people in the background. Have been passed to someone else (another mobile number, odd). Tried to call various numbers for the company to pay the deposit and just keep getting passed to other numbers. Getting a bit concerned about giving this company payment, especially with the other reviews on here. Not a great experience so far.

31 augusti 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Cargo pants

Order was prompt and well packaged.
Overall feeling of the product, quite thick in feeling,and don’t like the side pockets set up at all, very stupid.
Hope the cargo pants soften over time, or I won’t buy any more.

22 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wow!

Wow!! These guys are great!! We have had numerous doors, windows and roofline over the last few months.
A Big shout out to Jake and Dan @Warrington Gap, their knowledge is gold dust for us, they are always available to give their expert knowledge on products and keep us informed on delivery's with great communication 👌

15 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Plastic Cladding

This is the second time I have ordered plastic products, and although delivered from different depots, the service from both has been brilliant.
The drivers on both occasions were so helpful when unloading, and helped me get the materials where I wanted them.
First class service throughout.
Thank you.

4 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Composite Door!

Our Rockdoor is extremely well-made, heavy, solid and durable. The stainless steel furniture is great as is the texture and wavy effect on the Dune Vision. Great quality door locking mechanism. You won't go wrong with a Rockdoor!

3 augusti 2023
Omdöme utan inbjudan
Logotyp för GAP

Svar från GAP

Hi Scott,

Thank you for taking the time to leave a review on one of our products! We're delighted that you are now enjoying all the benefits that come with your new Dune Vision Rockdoor.

Best regards,
Regan

Betygsatt 5 av 5 stjärnor

Superb service from the new Morecambe…

Superb service from the new Morecambe branch, I ordered two windows which were delivered to their unit from the factory, A really helpful guy called Sam called to arrange delivery with me and he arrived with the goods a short time later, We love the new windows and we would not hesitate to recommend the new GAP unit on White Lund, Morecambe. A new business with old style top class customer service.

2 augusti 2023
Omdöme utan inbjudan
Logotyp för GAP

Svar från GAP

Hi,

Thank you for taking the time to leave a review with us. We're delighted with your kind words about our new Morecambe depot and that you love your new window units purchased through the depot!

We hope to see you through our doors again very soon!

Best regards,
Regan

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