Gamesplanet Omdömen 726

Un support excellent, achat d’un jeu mais erreur dans l’e-mail saisi par ma faute. 20 minutes plus tard mon achat a été rattaché au bon compte / email

so I bought gta5 from this site and at first, they wouldn't let me buy it but they refunded it I later rebought gta5 and they let me have it the key worked immediately going to buy more games on this site

Key sofort geliefert. Keine Probleme.
gerne wieder

I just wanna say, gamesplanet did not let me down where others did. Valid

Also Bill Clinton game of the year 2022

To be honest, i was so afraid to buy the key there, because everything felt way too convenient, but then i have decided to perform the biggest gamble in my life and bought a key.
Everything went well, i acquired and activated my key, trustworthy site, because the game i bought was persona 5 royal which is 40 usd

Acquistato ad un prezzo super scontato, il codice è arrivato immediatamente e funzionante. Consiglio il sito.

Bought a Devil May Cry 5 Deluxe + Vergil Steam cd key.
The key was delivered quickly, and they even have a security system that asks for authorization in case you pay with Paypal, buy the e-mail that you register in the site is different from your Paypal account.
Nice addition.

Ich habe heute bei Gamesplanet GTA V Online Pc Version gekauft nach wenigen Minuten kam eine Email mit Link zum Code doch der Code der mir angezeigt wurde war ungültig.
Bestellnummer 31B8BB4AA1C3FB. Das war mein erster und letzter Kauf …

J'ai acheté un jeu via un FAI en 2008. Leur service client n'a jamais répondu à ma demande de réactivation du jeu. Gamesplanet m'a aidé.
C'est très agréable d'avoir à faire à une personne qui répond très rapidement, impliquée et attentionnée. Merci beaucoup !

MERCI BEAUCOUP ! J'ai rarement eu affaire à des gens réactifs comme vous.. Je m'en souviendrais. Cordialement

Ich habe meine Mail zum bestätigen meiner Mail nicht erhalten weswegen ich eine Mail geschrieben habe. Innerhalb von 30sec hat mir der Sebastian geantwortet und meine Mail in meinem Account bestätigt. Noch nie so einen tollen Service bekommen!

Had a problem with a pre-order and being out of my region while on travel. A supporter named Rafal was a big help and help me fix the situation. This review is for you to say thanks for your assistance.

I have purchased a code for the game called "Lego Marvel's Avengers" from Asus using some points. Even if I had some problems with the code itself, the guys from Gamesplanet were understanding enough to help me and offer me a solution in 24 hours from when I had sent the message. Fast and efficient ... That's how customer service should be (and the staff from Gamesplanet are a prime example of how every customer service should be) .

Bought Digimon Survive for a decent price. Order was in review for like 30 minutes, but all is well.

Service client réactif et chaleureux rien à dire

I had redeemed an ASUS code and my order had been put on hold and then my account was disabled. I received no email, no reponse from the Gamesplanet team. After trying to reach them on Facebook, Twitter and their support email. This is an awful experience, to just disable my account without any explanation.

Can I please get someone from support to come through to me, I've been waiting days now. I want to talk to someone from your team and discuss this issue.

I will remove/change the review as soon as a support agent tries to reach out to me.

Not only did I lose my order but my entire account which I made purchases on. It's not been a very pleasent experience for me.

Edit: 8 Days now, no response from support.

Edit 2: Still no response at all, do you really want to be spending your money on a website that doesn't even acknowledge support tickets???

Edit to their response:
I only have one account, your company should have IP info on that due to my logins. As far as abusing a promotion goes. The promotion was a free game on purchase of ASUS products from ASUS.
**I got the codes from legally purchasing those products**
How can you just disable my account without even trying to communicate with me???
Also your claim of me having multiple accounts is nonsense.

I ask again politely, at least try to reach out to my email. Instead of disabling my account because of a promotion that you guys are running. It's so silly that an account got disabled from using Voucher coupons received from buying ASUS products.

**No where on the offer page do I see that I can't redeem multiple vouchers THAT YOU are giving me to use**

*Contact me directly I'll remove this review if I get that chance to talk this through, you shouldn't just ban someone without even hearing their side and basing judgement on what you think happened.*

I've sent an email trying to reach out again, please try to communicate with me as your judgment is not right.

I don't have multiple accounts.
I didn't abuse anything, all the codes were provided to me to use from and by you.

I'm willing to talk and provide proof for everything but no one wants to hear my side.

Ich hatte bei der Registrierung übersehen das ich meine E-Mail falsch eingegeben habe. Da dachte ich mir super ich hab jetzt den Key auf einer E-Mail die wahrscheinlich gar nicht existiert. Doch Mina vom Kundenservice hat mir direkt geholfen, ich habe direkt mein Geld zurück gehabt und mir das Spiel auf meinem richtigen Konto gekauft. Alles in einem eine tolle Erfahrung das man direkt Hilfe bekommen hat und alles geklappt hat.

rapido barato y sencillo no la conocia,parece de total confianza

I purchased a Dead By Daylight steam code for 50% off, and the steam key was available to redeem almost instantly. I didn't even need to verify my account or include any unnecessary personal information in my order. I had no problems with my transaction, and would absolutely buy from them again.