GalaBingo.com Omdömen 

Well I am fed up playing I have played 75 ball for ages. When I do win anything like when I got up to 23 pounds it was all taken back with hardlly any wins. I am also fed up with all the so-called names winning time after time. So I am regretfully considering never depositing any more of my pension money. I did enjoy playing but now hate it.

Their stupid adverts during the Chase are really annoying!

Won 3 free spins on the daily game and went onto win £1.91. Money didn’t go into my account. Went onto the live chat and they said without a screenshot, can’t do anything. I didn’t get a screenshot. Glad I didn’t win a life changing amount.

They say all the bingo games use RNG so how come some games it is the same winners all the time they can't be that lucky. I like the site but make the bingo games fairer not the same winners all the time.

if i could give zero i would,staff communication is none existent,been waiting over a week for a reply.Avoid at all cost,so many more genuine sites out there!!!

The one star is genuinely for there daily spins, it’s a site where no matter how much you put in you’ll never see a decent win compared to your deposit. (Spin games)

‘Bingo’ oh wow you could play bingo games and every one of them whether it’s a line/2lines or a house etc doesn’t matter you could have 6 numbers left on a ticket after 20 ball calls and still after 50 calls you still never seen one of them get called. Could be sitting with 1 to go for over 10 calls and never seen it.

Iv never seen a win over say £30….to finally see some sort of maybe £30 win on a spin game EVEN WHEN YOU HIT THE BONUS you’ve deposited probably over £200 to see that

It’s the worst site iv ever used iv genuinely never seen such a bad game/bingo win rate especially when it’ll take and take and take from your bank will never pay out something that is worth withdrawing compared to your deposits. Absolute rubbish.

And in one of the bingo chats I wrote to players to advise people that they would be best going into other sites and they’ve banned me from chats lol just shows there absolute hypocrisy

I get people are upset and annoyed but thinking you've won thousands on 1p bingo is rather ridiculous. A full house is only £150 ish .it doesnt soften the blow no but its pretty obvious you wouldn't have won thousands of pounds . I genuinely think there is something wrong with the site at the moment . Even when I play with foxy dollars that's free coins I cannot win at all . I'd advise that noone plays for a while until this is resolved . I also do not get how ppl are saying take them to court to get your winnings back . A 1p game you aren't going to win thousands it also stated in there terms and conditions a technical hitch you won't get your winnings im so confused

Gala bingo utter crap never win nothing on here might win £10 but bonuses never come out shocking site don't waste ur money

Won some money on this site next day account closed for some reason and got this email saying I at to send my id and a photo of me holding it wish I did then got this email bk

Dear Matthew,

Thank you for submitting your documents and for sharing your concerns with us. We fully acknowledge the effort you have taken in attempting to provide the requested information.

Following a comprehensive review of your account, and in accordance with our established security protocols, we regret to inform you that your account has been permanently closed. Consequently, your withdrawal request cannot be processed, as the verification review was not successfully completed.

This decision has been made not only as part of our standard security checks but also in strict compliance with the guidelines set by the relevant regulatory framework under which we operate. These measures are in place to safeguard the integrity of the platform and ensure adherence to industry standards designed to protect all parties involved.

We understand that this outcome may be disappointing and we appreciate your understanding of our obligation to maintain compliance with these requirements. Should you have further query, please do not hesitate to contact us.
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Sit is a scam

honestly. at first it was fair, fun and decent. now i can officially say it has become the worst casino around. no win at all, ive been depositing little and often £5 and spinning on 10p, playing on games with RTPS like 96-97% highest the games rtp can go. and honestly having no win. is getting a joke over a week ive been playing changing games thinking its the games im playing when infact i believe its down to the site. they are rigged and guess what they are legally allowed to play with the settings. also ask them for your overall rtp on the site. they refuse to give you it unlike most sites. its true what people are saying. gala bingo needs closing. or the commission need to get of there high horse and actually do something about it. but they wont. because there in on it too making money from it in the background.

Win big, get nothing. For such a leading name they're awfully bad scammers. Refuse to payout and close accounts claiming malfunction with the system. Per T&Cs, they don't have to pay due to technical issues. SCAM SCAM SCAM. Reply to 0% of reviews.

Gala you need to pay out 😡 4th aug played the summertime promotion on gala online bingo won £7120 I withdrew and it was pending so next morning I looked and gala closed account after 12 hours got back in to find out they had cancelled my winnings !!! No response off customer services !!

Time to fight back .. you can't let these organisations win. If you were affected on 4th August on any of the Entain platforms (Gala, Coral, Foxy, Ladbrokes, etc) go find the Whatsapp group "Gala bingo justice". Help them to help you

Took a break because It was impossible to get any sort of win on here.... Come back £200 later and still nothing. RTP is absolute BS.. spun over 200 times biggest win 80p! Site is a absolute joke! Bonus rounds do not exist! I've played on gala for over 5 years and have NEVER got a bonus round on any of the games I've played!
Im closing the account indefinitely as I'd rather play somewhere that is fair play not robbery!
I don't know how this site hasn't been investigated by the gaming commission to be honest.

The technical problem that led to people receiving large amounts that were later cancelled was unfortunate.
If you are playing for a total prize pot of £150 and are awarded a £2000 prize you clearly know it was an error of some sort.
If that happened to me my immediate thought would be to contact gala and ask how have I won £2000 when the total prize pot is just £150.
I think gala should give free spins or a small amount of credit to play bingo to the players involved as a goodwill gesture.

All one BIG scam.

Gala Bingo players have been left "angry" and "disgusted" after a technical glitch led them to believe they had won thousands of pounds.

Several punters received notifications saying they had won an online bingo game, with some able to withdraw the money. But they were later told there had been a "technical error" and the winnings did not exist.

The affected customers were playing the Summer Nights Bingo promotion, which cost 1p a ticket or bingo card and had a maximum prize pot of £150.

The Money team understands the issue occurred when the consolation prizes were being awarded during the game.

Due to the error, the prize pot ballooned, with people seemingly handed a share of more than £1.6m over the course of two hours.

Screenshots shared with Money showed players getting prizes of between £40 and £2,400.

However, players later received this message: "Unfortunately, due to a technical error on Monday 4 August, your account was incorrectly credited with Bingo winnings."

More than 166 people have joined a "Justice for Gala Victims" Facebook group, with many customers sharing their experiences of the glitch.

The Gambling Commission, which is responsible for regulating and licensing gambling businesses in the UK, told Money it was investigating the technical issue.

Emma Wills, a mother of three, was excited to see a notification telling her she had won a runner-up prize of £920 after spending around £1.20 on the 1p tickets.

"I was shocked, I was thinking 'oh my gosh, I can take the kids out somewhere nice while they're with me for the holidays, I can pay off a few of my debts, and I can give money for a car,' and obviously that quickly went out the window," the 34-year-old from London said.

The following morning, she tried to log into her Gala Bingo account but found it had been suspended for 24 to 48 hours.

She contacted the company and was told there had been a "malfunction" and she hadn't actually won anything.

Instead, she said, Gala Bingo refunded some of the money she deposited - a total of 77p.

"I was really angry, along with a lot of other people, because I feel like we won. It's quite upsetting because I thought I could do quite a bit with that money. I just don't think it's fair," Wills said.

"I'm on universal credit, so I don't get a lot of money. Because I thought I'd won, I ended up buying little things for [my children] to do. It wasn't a lot, like £41... when I realised I wasn't getting the money, I was like 'crap I shouldn't have done that'."

Wills had been a regular Gala Bingo customer, logging in each day to use the free spins and depositing between £10 and £20 a month, but said she had now been put off playing it.

"I haven't used it since. I want to get all my winnings back... I don't feel like it should be taken off me or other people. I don't think [Gala Bingo] care," she added

Gala Bingo's terms and conditions set out that if an account is credited with winnings as a result of a "malfunction", it will void the relevant transaction and withhold any resulting winnings.

This applies whether the malfunction was clear to customers and Gala Bingo or not.

"If you have withdrawn any such winnings, you agree that you will pay them back to us as and when we ask you to," the T&Cs state.

'I started planning my wedding'

Technician Adam Wall believed he had won enough money to start planning his wedding after spending around £20 on the game.

After only three games, he was told he'd won three £2,400 prizes. After £7,200 hit his Gala Bingo account, he immediately withdrew the funds.

"Me and the Mrs were sitting on the sofa... we're quite elated because we'd just won a serious amount of money. We sat there making plans to pretty much elope and get married," the 45-year-old from North Wales said.
"We've been together 10 years and we haven't had the chance. That's how we went to bed, we were in dreamland.

"All sorts were going through my head. I woke up Tuesday and stopped that, put my teeth back in. I had no notifications from the bank or Gala."

Wall said he tried to log in to his Gala Bingo account, but it had been suspended. Later that day, his account was restored and he saw his winnings withdrawal had been cancelled.

He contacted the company to complain and was told about the error.

"It's a pretty big technical glitch when you're playing around with people's lives like that," he said.

"It might be alright for me, but what happens if you are on the breadline? You're talking real dangerous play by Gala Bingo and that's what's got my back up the most.

"I had a right s*** week. You're on a massive high... planning a marriage, bits and bobs around the house, and then you wake up and you feel like you've been scammed."

After he complained, the father-of-one said he was offered 10 free spins and given £50 extra in his account.

Absolutely awful experience. UK gambling commission must take action on this surely, its absurd. The way Gala have handled is just totally unreasonable. I was involved in the Monday night debacle on bingo, lucky for me it was only £200 I lost out on but I feel for all those people with winnings of £5k-£20k that they refused to pay, take them to court and get justice.

Those loads of players bless their hearts, won between £5000-£10,000, even by the live bingo caller/chatbot were told winnings were genuine and enjoy your winnings, I watched it, absolutely sick, only then to be told you will not be receiving your winnings, how Evil and sick is that. Just simply laughing at and taking the Pxxx out of people.

Guys seriously there was hundreds of people involved and it only takes around 50k to bring Gala to court so if some people chip together on the Facebook group we can definitely take this company to court and win this battle and they will have to pay out to all players.

Gala are part of the entity group, they are a 2 billion pound company so a 1.6 million payout is nothing to them, its just pure greed. End of the day you messed up so just pay the winnings out.

What is really shocking and disgusting though is that they did not even give any reasonable fairwill gestures to those players involved, for example people told they won £5000 and they offer them a £20 bonus, totally disgusting, disrespectful and just taking the piss out of people. Its just not a fair resolution.

They seem to think they are above the law this company like all online gambling companies but its far from that. I really hope you guys pitch together and take this company to court and win. They need their license withdrawn asap. Just a bunch of bullies like most online gambling companies.

Honestly guys just do not gamble online, see my other reviews. I have learnt the hard way, trust me.

This company like many others, they operate online so they think they are above the law and have a license to do what they want, they think they are untouchable.

But to not even give players involved a reasonable payout as a gesture is disgusting/totally unacceptable. If they are not going to payout the winnings then All people involved in this should have a minimum of £100 credited to their account at an absolute minimum.

Im glad I quit most gambling, companies cannot be trusted, quick enough to take your money but they just take the piss of out people.

GREEDY HORRIBLE COMPANY, DISGUSTING THEIVING RATS WITH NO VALUES OR MORALS, BUNCH OF BULLIES. JUST TAKING THE PISS OUT OF PEOPLE.YOU DO NOT DESERVE A GAMBLING LICENSE. HORRIBLE BASTARDS.

Also won £12570 on 4th August. Cancelled my withdrawal and closed my account. I have taken this further and have a case against them with IBAS. Please all do the same so we can get our money back.

PLEASE STAY WELL AWAY FROM THIS SITE THEY ARE SCAMMERS AND CURRENTLY BEING INVESTIGATED THE REPORTS TO ombudsman ARE UNREAL THESE ARE GETTING CLOSED DOWN YOUR FUNDS ARE NOT SAFE WITHDRAW THEM ASAP WELL THATS IF YOU GET THEM 🤣🤣

My aunt won 7000 they sead it was a technical issue and didn’t pay out looking at the paper today they have done it to some one else aswel I will be deleting my account and never use it again I don’t like thieves that’s life changing money a fair win and you’ve ripped it from under her with a lie 👎🏻do not use there app it’s no good the guy in the paper won around the same it’s desgusting