Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Customer service is exceptional. Repeatedly. Real humans, not AI bots, and they are there 24/7. I feel confident going into our first live event for 600 people using this platform, because I know I ca... Se mer

Betygsatt 5 av 5 stjärnor

Customer service is second to none! Bhavana is a true professional and help me from not knowing anything about uploading items to being able to complete our whole item list and being ready for our eve... Se mer

Betygsatt 5 av 5 stjärnor

A lot of information to support setting up the site is available via video and easily accessed through use of the incredible people in the help team (Dee, Bhavana - both wonderful). We staged a very s... Se mer

Betygsatt 5 av 5 stjärnor

Everyone at Galabid were amazing. Nina was brilliant and was able to help me set up our campaign. Additionally, all the consultants who helped me tweak the campaign to make it the best it could possib... Se mer

Företagsinformation

  1. Onlineauktion

Skrivet av företaget

Use GalaBid to run online silent auctions, raffles and crowdfunding campaigns. The platform is packed full of useful features for in-person events and exclusively online campaigns. GalaBid is powered by an intuitive dashboard and supported by a friendly and knowledgable support team. We are proud to be serving charities and individual fundraisers around the globe since 2011.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

154 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Really amazing platform!!

Really amazing platform with quite literally all of the features you might need for an auction - even more amazing support team who very promptly answered every question I had and were generally incredibly useful. Will definitely be using again 10/10

24 augusti 2023
Omdöme utan inbjudan
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Svar från GalaBid

Hi Ines, thanks for this amazing review.
Kind Regards, Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

First Time

The first time I used GalaBid it was to raise money for our Ladies Captains charity, found it very easy to set up and use.
Will be using again in the future.

24 augusti 2023
Omdöme utan inbjudan
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Svar från GalaBid

HI Brian, we look forward to working with you on your next one too.
Kind Regards, Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

It's so easy to use the auction site

To have everything set up and ready is terrific. Plus the fee structure really suits us as a charity.

15 juli 2023
Omdöme utan inbjudan
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Svar från GalaBid

Hi Brian, Thanks for sharing your views. Much appreciated.
Kind Regards, Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

Great first experience

This was my first time doing anything like this, and I'm very glad I used this site. It was easy to learn and use.
There was one item status updating issue I had- and it was a site related bug that their support assisted me with quickly.
Would absolutely use this site again!

1 maj 2023
Omdöme utan inbjudan
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Svar från GalaBid

Hi Rachelle, So delighted to hear you found GalaBid easy to use. Our support team try to resolve issues as quickly as possible so it's reassuring to hear your issue was wasn't one for long. We look forward to supporting you with your next campaign.

Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

Great Online Silent Auction Platform!

GalaBid helped to make my first online silent auction fundraiser successful! This was a fundraiser for my nonprofit organization, and I appreciate that it was free to use and fairly easy to set-up and navigate! I also like that GalaBid offers no-risk consignment items that I could add to my silent auction to potentially increase our funds raised! Thank you, GalaBid for making this experience a positive one for myself and all the participants!

23 april 2023
Omdöme utan inbjudan
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Svar från GalaBid

Hi Brianne, great to hear we played a part in your successful fundraiser and you that liked our sale or return items service. Those items are such an easy way to fill gaps in auction catalogs and as you say, increase your total raised.
Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

Great application

Great application. A little difficult to navigate but after 2hrs of clicking around, I finally figured it out.

20 mars 2023
Omdöme utan inbjudan
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Svar från GalaBid

Hi, Great to hear you liked GalaBid. Next time you might like to try our help center. It includes faq's, articles and lots of videos to help navigate the many features and options.
Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

Great platform

Great platform, easy to use with a good range of functionality in the free version - ideal for maximising profits for our charity fundraiser. The customer help team were very responsive and helpful.

5 mars 2023
Omdöme utan inbjudan
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Svar från GalaBid

Hi Helena,
Thanks for your review. It's great to hear the free version worked so well for you. We plan to keep this set up, where the free version includes over 150 features and the paid tier includes just a handful of extras.
Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

This was superb for our High End 12…

This was superb for our High End 12 item fundraising auction. Just leave yourself enough time to set it up prior to your event to get it right and check all ok.
GalaBid chat is excellent and they quickly respond.
5 stars here. Definitely recommend for smaller fundraising charities and doubtless is excellent for bigger charities too.

4 mars 2023
Omdöme utan inbjudan
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Svar från GalaBid

Hi Caroline, we are very proud of our knowledgeable and proactive support team. Delighted to hear you would recommend GalaBid to large and small charities alike.
Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

Beautiful and simple. Great fundraising tool

Really good and easy UI allowed all of our guests to very quickly register and start bidding. I have no doubt that galabid allowed us to raise a lot more for our chosen charity. The UI at the back end is also super easy - adding things to the auction was very clear and simple.

17 februari 2023
Omdöme utan inbjudan
Logotyp för GalaBid

Svar från GalaBid

Hi George, we are thrilled to hear GalaBid helped you raise more. That's what it's all about!
Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

Very slick platform that was easy to use!

Very slick platform that was easy to use and manage. I had asked for a volunteer to run our silent auction, but no one stepped up. I found GalaBid, and realized I could manage it pretty easily myself on top of the other event planning hats I was wearing. There are some compromises when using an online platform for a silent auction, but if you go in eyes wide open and do your research with what to expect, I think you’ll be very pleased with how easy and powerful this platform can be. I’ve already recommended it to others. Thank you, GalaBid!

11 februari 2023
Omdöme utan inbjudan
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Svar från GalaBid

Thank you Christopher. We are delighted to hear that GalaBid freed up time for you to concentrate on the many other event planning tasks.
Dee Brannick, Director

Betygsatt 4 av 5 stjärnor

The auction was easy to set up

The auction was easy to set up. Communication with bidders from Galabid was excellent; notice when outbid, reminder to pay, invoices, receipts.
I feel a little more explanation about what you need to do with Stripe would be helpful. The Stripe site has many different options and I thought I had to complete different things that I did not understand for the connection to work. After help from chat, I understood that it is the simplest function we need for Galabid. The rest of Stripe is for other applications. Gave 4 stars as one of our bidders was unable to process credit card through the site however, that could be user error.

4 januari 2023
Omdöme utan inbjudan
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Svar från GalaBid

Hi Pamela, thanks for your kind words and feedback on the Stripe set up. We are in the process of updating our help videos and articles to explain that the easiest way to set up Stripe is from within the GalaBid dashboard.
Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

Galabid was exactly what my Guild…

Galabid was exactly what my Guild needed for their online auction. Easy to use, set up and pay streamlined, and worked perfectly. For a first time user, it was a breeze. I highly recommend it.

2 december 2022
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Svar från GalaBid

Hi Janet, thanks for your review. We are delighted it was exactly what you needed.
Dee Brannick, Director

Betygsatt 3 av 5 stjärnor

Like Galabid - HATE STRIPE

We are a small non-profit and used Galabid for our biggest fundraiser in November. The three star rating is due to Galabid using Stripe. I have never had such a frustrating experience in all the time I have worked in Development. It is a month after our fundraiser and Stripe still hasn't given us the payout. The customer service is a joke. You can only deal with them via email or when you reach them, they will not allow you to speak to a supervisor. In addition, they charge outrageous fees. Galabid, you have a great product but Stripe is THE WORST and negatively effects Galabids' effectiveness and likeability.

12 december 2022
Omdöme utan inbjudan
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Svar från GalaBid

Hi Jeannine, I'm so sorry to hear you haven't had your payout. Could you make contact with our online chat support team who can direct your query to me and I will speak to Stripe.
Thanks, Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

Silent Art Auction, made easy as 1, 2,3!

The Galabid platform proved to be one of the most efficient and successful online auction platforms I've ever utilized. I would highly recommend this platform for anyone looking for a user-friendly, approachable way to raise money for a great cause.

29 november 2022
Omdöme utan inbjudan
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Svar från GalaBid

Hi Cary, Thank you. We are delighted with all feedback like this of course, but it's especially gratifying from fundraisers who have used other systems in the past.
Dee Brannick, Director

Betygsatt 3 av 5 stjärnor

Galabid itself is an excellent platform…BUT

Galabid itself is an excellent platform for fund raising! They do ask for a minimum donation to help support the free platform which is understandable. But the three stars is because they use stripe to process payments to whom ever you’re raising the funds for. On a recent auction we did to help somebody who really needed money with medical treatments. They took over $1000 in payments just to process the payment to our recipient. Every time somebody makes a bid in pays for the bed stripe takes a percentage of the money. That’s really sad.

26 november 2022
Omdöme utan inbjudan
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Svar från GalaBid

Hi KCL, thanks for taking the time to write a review and your praise for GalaBid. We don't have a way to eliminate payment processing fees but we do have an option in the platform to give participants the option to pay a little extra to cover the fees when checking out. If you would like to explore that option next time chat with our online support team. They would be happy to explain how to set it up.
Dee Brannick, Director

Betygsatt 5 av 5 stjärnor

Great fundraising tool

Great fundraising tool, easy to use, and with great chat support!

21 september 2022
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Svar från GalaBid

Thanks! Great to hear you enjoyed using GalaBid. We hope to support you with your festival fundraising again next time.

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