Loved browsing in your shop in York where you had many items of quality reasonably priced and also sale items with good reductions. Didn’t buy anything but on returning home decided to browse your w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Worth saying at the beginning that not only was I not looking for a futon, but I never wanted one! However the whole experience was excellent from start to finish. The quality of furniture to choose f... Se mer
All items arrived safely and in good condition, the textiles all have a nice feeling to them, everything looks a good quality. I'm really happy with my purchase! I only didn't give 5 stars as I t... Se mer
Företaget har svarat
A happy with my purchase of two usefully sized tote bags. A very eye catching, vibrant design on good quality fabric with perfectly sized straps. Clear, precise information about each product on an... Se mer
Företagsinformation
Skrivet av företaget
Futon Company sells sofa beds, bedding, cushions, textiles, tables, storage, lighting, storage and futons. We deliver direct to your door across the UK. Buy online today or visit one of our retail stores local to you.
Kontaktuppgifter
2nd Floor, Doric House, 128-132 Station Road, E4 6AB, Chingford, Storbritannien
- 0345 609 4455
- help@futoncompany.co.uk
- www.futoncompany.co.uk
4,5
Utmärkt
16 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 61 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I purchased a dressing table and stall…
I purchased a dressing table and stall fits perfect in my small space great communication arrived quick easy to assemble!
10 juni 2026
Svar från Futon Company
Dear Sharon,
Many thanks for your great review,
Kind regards,
Prisca
Delivered on time
Delivered on time
Good design of bed,solid construction
Looks good
Cannot get rid of smell of oiled oak
13 september 2026
Svar från Futon Company
Hi Peter,
Pleased the Single Platform Storage caught your eye!
For care assistance, please contact us via help@futoncompany.co.uk.
Kind regards,
Prisca
Delivered on time we wanted, very stylish and prectical
Delivered on time, relatively easy to construct. Just what
19 september 2026
Svar från Futon Company
Hi Karen,
We appreciate your 5 star review - glad you love the Bamboo Sofa Table.
Kind regards,
Prisca
Svar från Futon Company
Hi LB,
Thank you for shopping with us - we are pleased you like the products in our range.
Best wishes,
Prisca
Excellent product and service
12 september 2026
Svar från Futon Company
Thank you Natalie for your great review on the service & Console Side Table.
Best wishes,
Prisca
Quick and easy pickup from the shop the…
Quick and easy pickup from the shop the day after, the lamp works really well, we like it.
18 september 2026
Svar från Futon Company
Dear Customer,
Glad the Teal Clip Lamp looks great!
Kind regards,
Prisca
Absolutely delighted with my purchases
I happened to walk past Futon Company in Norwich after completing the Norwich 10K and spotted their sale. I popped in and was delighted to find exactly what I was looking for in terms of storage solutions!
The whole experience was excellent, from finding the perfect items to the seamless delivery process. Customer service was fantastic throughout, and I really appreciated the care and professionalism of the team.
I'm absolutely delighted with my purchases and would happily recommend Futon Company to anyone looking for stylish, practical furniture and great service.
6 september 2026
Omdöme utan inbjudan
Svar från Futon Company
Hey Selica,
Thank you for visiting the Norwich Branch - we are pleased the in-store shopping service was a 5-star experience. We look forward to your next visit, after your next 10K walk!
Best wishes,
Prisca
Svar från Futon Company
Hey Anna,
Pleased the Suratto Folding Console Desk caught your eye.
Kind regrads,
Prisca
A perfect shelving unit
A perfect shelving unit - just what I needed.
Good service and delivery.
19 september 2026
Svar från Futon Company
Hi Vicky,
Pleased the Olive Green Narrow Ladder Shelves are exactly what you are looking for.
Best wishes,
Prisca
Bought our sofa bed from Norwich Futon…
Bought our sofa bed from Norwich Futon Company. Great service, friendly and helpful. Sofa bed's good too! Solid oak, comfortable and decent price. We needed something that would go up narrow stairs. Futon Co one of very few places where we could actually test out the furniture before buying it.
19 september 2026
Svar från Futon Company
Hey Stephanie,
Many thanks for taking the time to share your feedback.
Kind regards,
Prisca
To find what you are looking for is great!
From walking into your Brighton showroom to receiving my item 3 days later, I had a great experience. I look after 2 little dogs (Chis) on a Thursday and something told me to walk up Preston Street on my way home. Initially thought that the dogs were not allowed in, but was assured that they were welcome and even given a treat each. I then saw the coffee table I now own and bought it. Was kept up to date with delivery, found the table easy to assemble and love it. I think your furniture and service is amazing!
19 september 2026
Svar från Futon Company
Hi Liz,
Thank you for your review - we appreciate your feedback on the service and design of the Rapha Coffee Table.
Best wishes,
Prisca
Always a pleasure dealing with the…
Always a pleasure dealing with the Futon Company.
Just their used of materials and colours.
And of course the quality.
Many thanks 🙏
19 september 2026
Svar från Futon Company
Dear Philippa,
We are pleased the Aspen Green Paradise Bedspread caught your eye!
Kind regards,
Prisca
Not the cheapest, but always good quality
Whilst the 2 seater Futon we bought from you a few years ago is still going strong, it desperately needed a new cover, The standard advertised price seemed rather high, but we saved a bit in your sale and are very happy with the product. Will look out for your products on sale in the future.
19 september 2026
Svar från Futon Company
Hey Grant,
We are pleased your Futon Mattress has a new lease of life with the Aldeburgh Navy Blue Cover.
Best wisehs,
Prisca
Svar från Futon Company
Hey Emily,
We appreciate your kind feedback - we hope the Snuggler looks great!
Kind regards,
Prisca
Svar från Futon Company
Hi Lule,
Thank you for your feedback - we are pleased your shopping experience was great.
Kind regards,
Prisca
Good quality, stylish piece of furniture
Really pleased with this boot/coat rack. Beautiful wood, stylish, good size to accommodate 4 pairs of boots and several jackets. Easy to assemble.
18 september 2026
Svar från Futon Company
Dear Julia,
Pleased the Parker Shoe Bench & Hanger works in your home.
Best wishes,
Prisca
Bought for in-laws
Bought for in-laws, quick delivery to a room of their choice.
Easy to build up and looks smart too.
Father in-law says it's comfy.
17 september 2026
Svar från Futon Company
Hey Ian,
Glad the Whisper Sofa Bed is perfect for your in-laws!
Kind regards,
Prisca
Perfect Size
Found what we wanted, a clothes and shoe rack storage that was small enough for our hallway. It is perfect. It's oak, lovely colour and ideal size for our space. Delivery was quick and I was informed all the way from ordering to delivery.
18 september 2026
Svar från Futon Company
Hi Emma - we appreciate your 5 star review!
Kind regards,
Prisca
Excellent product
Excellent product. So pleased with the quality, look and comfort of my new futon. Excellent customer service in branch also and fast delivery. 10/10.
31 augusti 2026
Svar från Futon Company
Hi Sue,
Many thanks for your kind review - your feedback is much appreciated.
Kind regards,
Prisca
Broken zip & late delivery
Bought Bedroom Storage - Canvas Underbed Suitcase LARGE (100x50x18cm), firstly it took over 2 weeks to be delivered, and then the zip on one of them has broken and so now no longer works
21 september 2026
Omdöme utan inbjudan
Svar från Futon Company
Dear Cameron,
We are terribly sorry to learn this - any assistance with recent or old orders, please contact directly via help@futoncompany.co.uk. Our Customer Service Team are always ready to help.
Best wishes,
Prisca
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