Kayleigh at the straighton store was so informative and had excellent people skills She was so good at her job, didn’t make you feel pushed in any way. Tbh she made us feel so at ease, and made... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were made welcome by Robert Moss. He took an interest in what we were looking for, and showed us a couple of alternatives. We decided on our favourite Lewis extending table and Augusta chairs. Robe... Se mer
Lovely store ,Robert Moss was a exceptional in helping me choose my sofa and stool.Delivery service was first class. John and Brian were excellent putting sofa together explaining how recliner and e... Se mer
I visited today with an idea of what i was looking for but unsure of exact details. Robert listened to what i was after and his suggestion was exactly what i was looking for. He was friendly and polit... Se mer
Företagsinformation
Kontaktuppgifter
Unit A, Upper Terrace, Straiton Retail Park, EH20 9PW, Edinburgh, Storbritannien
- 0131 287 5910
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The delivery was great
The delivery was great. Kept up to date with progress and extremely accommodating with making sure the furniture arrived as expected. Worked over and above to ensure that the items were delivered exactly where required.
Relaxed experience …
Loved being able to walk around looking without being harassed or followed. Found what I wanted and Hayleigh did the rest 👍
Brian Marshall was very patient and…
Brian Marshall was very patient and helpful
Really helpful salesman
Really helpful salesman, Andrew. Easy going and open to questions, and with level-headed answers.
Tom was a gentleman
Tom made our shopping experience very relaxed and easy. He was informative and efficient. We enjoyed the experience very much. My Mother left feeling proud as punch of her purchase. I would highly recommend Tom as an excellent member of staff.
Just had my stunning sofa's…
Just had my stunning sofa's (2)delivered by Jordon & Graham AMAZING!!!Very pleasant guys well done & thank you, also very good service from the shop ,good communication ,would recommend ....very HAPPY customer !! :)
Damaged goods
Damaged goods, mark on seat, this should have never left the factory with the mark under all the packaging.
Awaiting outcome, delivery good, delivery staff polite.
Alannah was extremely helpful while…
Alannah was extremely helpful while helping my partner and I choose a suite for our new home. We didn’t have our exact measurements yet but from the floor plan she was able to work out the size of couch that would fit into the room. Would highly recommend Alannah at the furniture village, and would highly recommend the store to anyone looking for new furniture as the selection is great!
Tom was super helpful and…
Tom was super helpful and knowledgeable. Thanks for your patience!
Excellent service.The most friendly…
Excellent service.The most friendly staff I’ve encountered in a long time.especially Jordan.I got a better deal than I was in expecting on an coffe table and lamp table.. I’ll definitely be back!
Very helpful and Competitive
Brian was a very helpful sales assistant. Very pleasant manner. Very knowledgeable.
Competitive quote for G plan suite.
Excellent customer service
Excellent service / have shopped here previously and always happy to return. Tom was so helpful.
Very professional friendly staff, nice clean store with room to move about the staf don’t rush you or put you under any pressure when you are browsing around the store
Our experience is FV has a good quality high standard of furniture at very competitive prices. All the staff are very friendly and do not follow you around the store they are happy to answer any queries there is no pressure sale tactics! We returned to FV after buying a sofa and chair last year with sales consultant Brian Marshall we purchased our dining table chairs sideboard and another sofa with Brian, we found Brian very professional, friendly and polite dealing with any queries regards the goods delivery etc.
The sales consultant Jordon Woods was…
The sales consultant Jordon Woods was excellent, very helpful
No pushy salesman (ROGER SINGH)
No pushy salesman (ROGER SINGH)
Showed us all options on furniture
Good advice & information
We had purchased furniture last year…
We had purchased furniture last year from FV and the customer service and expertise from Brian was we thought exceptional. Completely understood what we were looking for then and wasn’t just looking for a sale. Hence the reason we returned this year after visiting other companies we still thought for Goods on offer and customer service particularly from Brian it was a no brainer.
Made a few purchases and Jordan and Tom…
Made a few purchases and Jordan and Tom were excellent kind and friendly
Very happy customer
Nothing was too much trouble for Hayley…
Nothing was too much trouble for Hayley , I think that was her name. Plenty choise
What an experibrillantence visited shop in…
What an experience visited shop in edinburgh staff were brillant, then came home and ordered evrrything, if you havent been, get going was in my element
Buying a dining room table…
The staff at the showroom were very knowledgeable and did not rush us into making a decision. They repeatedly offered us tea and coffee which was nice.
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